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12:28 pm EST
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This is the email I sent to IVHQ to which I recieved no help nor refund AT ALL... Hello, I am sending you this message to share my experience at the Animal Care project in Lima. First of all, I would like to specify that this message is not about the accommodation offered nor the geographical location of the project (Pachacutec). When I applied for the...

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9:55 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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My daughter Lisa and friend were to begin work in an orphanage in Combodia on Monday when they received an email 24hrs prior that they were to be sent to an adult facility for the handicapped.Being two young ladies were totally unprepared for this change, Lisa had chose to volunteer at an orphanage to aid her with her studies.An attempt was made to contact...

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5:09 pm EST
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I had registered to volunteer abroad as a nurse. Two days later a family emegency came up and I will not be able to keep my committment on March 15, 2009. I emailed and requested a refund and was denied. in the literature it was stated that you could get a full refund as long as you requested one 60 days prior to your departure date. I signed up 55 day...

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