Lammers Service Centre reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Lammers Service Centre
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Almost two months to repair the gearbox
Please help me Lammers service centre in Pretoria, has my car a BMW 320i since about the 12 April 2012, to repair the gearbox this the second time it has been to them for the gearbox, I have been trying to communicate via mail but never received any responds i have spoken to Wimpy the owner and only got promises but no car, I am paying the instalment and insurance, I am working i Woodmead and it is costing me R500.00 a week whereas, I was part of a life club that only cost me R500.00 every three weeks . I have been very patient and set me hopes that Wimpy will deliver, every time he said that the car would be ready in two or three days time. But I’ve been disappointed every time.
Thasigan Pillay
[protected]
[protected]@toptv.co.za
Non-Repair of vehicle
Vehicle Mercedez 250 turbo diesel was taken to Lammers Service Centre July 2009 for enjin replacement and to overhaul the turbo. The enjin was at last replaced and I received my vehicle 19 March 2010. I immediately reported to the person owner Wimpy that the enjin makes a lot of noise more than the previous enjin, that it is smoking and that there was no power or turbo power driving the vehicle. He requested the vehicle to be brought back as he would rectify the problems. The vehicle was taken back on numerous occassions in fact was at his workshop for 15 months from July 2009 till June 2011 and still is not fixed. Everytime when I fetched the vehicle the same problem exists and then he only said he will fix it but nothing. Written reports x 3 was given to him from March 2010 with the problems. His excuses is that he fixed it and that it is good but when we drove together it was pointed out there is no power. I took the vehicle to 2 diesel electric shops and both said problems with the injectors and turbo, and to turbo stallion which confirmed the turbo to be faulty. I wanted to take my vehicle on Friday 17/6 but he was not there and said I can get it Monday 20/6 then Tuesday 21/6 then Wednesday 22/6 but it was still on the lift where it was left from the start. During the period he had my vehicle I had to make use of my son's vehicle to get to work etc.
The complaint has been investigated and resolved to the customer’s satisfaction.
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