Legacy Builders USA reviews and complaints
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no refund
I signed a check over to Legacy (first mistake, don't EVER sign your money over to any company) for storm restoration. After doing the roof i was disatisfied with the time it took and asked for a refund and I would finish the balance of the scope of work.
Jon Paramore advised me I had about $3700 balance remaining and he would refund it. He did not say that up front but threw up many roadblocks to which i found contrary information so that he finally agreed to refund my balance.
The refund never happened and i can't get any answer on any phone or at any of their offices. Someone named Jeff on this complaint board claims to be the GM of the office in Jacksonville but they don't have an office there. He is a crook in bed with Legacy is the only thing i can think of. They apparantly monitor this complaint board because the last time i submitted a post, Jon Paramore responded with in 30 minutes very indignant that i would smear his reputation by posting as i did and threatened to draw me into litigation he had started on others on this site. I told him i would be glad to re-post and sing their praises after i got my refund but the refund never came. Jon rescheduled and rescheduled, then just dropped out of sight.
Legacy Builders USA are storm chasers, thiefs and con men that deserve to reside in jail somewhere...and will reside there if my attorney's suceed.
The complaint has been investigated and resolved to the customer’s satisfaction.
Theifs!!!
I contracted Legacy Builders USA to repair my home on 2 claims filed with my insurance company. 1 was in regards to the hurricaine (replacement of my roof and other interior work) and 2 was due to a waterleak (to repair my kitchen). My insurance company made a check out to myself and my husband and the mortgage company for 9944.33 for repairs for the roof and interior damages forthe hurricane repairs only. Legacy requested that i sign the entire check to them and the remainder would be used on the second claim repairs. I did so. Legacy and i signed a contract stating that my roof repairs would be 7500.00 and the remainder 2444.33 would go to the second claim on my kitchen repairs. The roof was replaced. Upon completion I decided I did not want Legacy to repair my kitchen because one of their representatives came to my mothers home to tellme that i would not see that money, they were going out of bussiness, and they they were price gauging their customers and over qouting the insurance companys to make a larger pprofit than they were allowed to by law (and no contract was signed for repairs on the kitchen- the second insurance claim). I have since contacted the President of the company- Jon Paramore, with little response back that the refund of the remainder is needed because I would not being using their services on the second claim repairs. Phone calls and emails have been sent by myself and my husband, with little response and no such refund made. My emails are not being responded to and our phone calls have not been returned.
I have reportedthem to several agenciesincluding the bbb, trcc, attorney generals office, the ftc, the humble chamber, and my lawyer!
Legacy Builders USA
Complaint against Legacy Builders USA- please respond
Sincerely,
Devistated homeowner,
The complaint has been investigated and resolved to the customer’s satisfaction.
Good one...
Anyone who feels like he or she has been taken advantage of can contact me any time via email @ jonp@legacybuildersusa.com. If there is real and just cause, and your case is not in any kind of dispute or litigation, I will do my best to make restitution, if that is what needs to be done.
There are/were a total of 4 clients of Legacy's where contracts or refunds were in question. 2 of those have now been resolved and the other 2 will be resolved shortly.
Again, anyone who reads this blog or feels as though they have been wronged by Legacy or any of its members, please contact me directly via email. Those of you, and you know who you are, who have legitimate contracts or disputes will be restored.
Again, feel free to contact me via email so that we can come to a real resolution. Bashing people on a complaint board and posting heresay is not going to accomplish anything. IF there is a dispute to be resolved, as adults, we can work it out.
Nestor & JHH, a check was sent out to you today along with a letter of explanation. Ms. Peavy has already been reimbursed.
Sincerely,
Jon Paramore, Member
Legacy Builders USA
I was ripped off by this company also, guys please makea complaint with the texas stae attorney's office i did but they need more victims to come forward for them to seek out this company, john paramore the president stole $4400 dollars from us and i know of a nother victon who lost $50, 000...
Nestor Lam
To the "Jeff" that left the comment above. He needs to get his story straight. As I had NO contract for the second repairs and the overage paid on the first was requested to be refunded. I have been in contact with Jon Paramore via email (as he will not call me directly) over many months and after many complaints to several different bureaus, agencys, attorneys, and the FTC. I have been told by Mr Paramore he would give me the refund minus "additonal work" done and a cancelation fee. After several months of arguing my case I have since contacted him to request he send a check in the amount HE has told me he owes me. Of course now ther phone has been disconnected at several of Legacy Builder USA locations. I left a vm for him today at his St Louis location and guaranee I will not get a response.
The two people above both canceled their contracts with Legacy. They are upset because they did so after the cancellation period had come and gone.
Learn to read your contracts...
I am getting similar treatment from Legacy Builders USA and Jon Parramore with respect to reimbursing money. I did sign my check over to them and decided not to use them after the roof repair. They were very slow to get the work done and I wanted to finish up myself. I requested that the money be refunded and have gotten nothing but stalling excuses up to now. This has been going on for over 30 days and I have today left a voice mail message on Jon's phone to give me an answer within 48 hours.
I will reserve judgement pending the "48 hour answer" but i would not suggest that anyone endorse their insurance check to Legacy. Keep control of the money as that is the only power you have. Don't listen to what they tell you and keep control of your money.
Roofing Ripoffs
This company is worst company on the planet. DO NOT GIVE THEM YOUR INSURANCE MONEY. They have this ploy where they tell you to "sign a contingency contract" and that they will go get your money for you. You sign a contract NOT for a dollar amount, but for what they call "RCV". That means that every penny of your insurance money goes to them and you have...
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