Liebherr reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Liebherr
Welcome to our customer reviews and complaints page for Liebherr. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Liebherr.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Liebherr's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Liebherr, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Liebherr. Your feedback is an important part of our community and will help others make informed decisions.
Monolith fridge and freezer
Don’t even consider buying these. Perpetual problems in the 3 yrs since purchase Terrible service. Mostly no service at all. Mine is a lemon. I have pages of dates of problems and malfunctions from the ice maker to water dispenser to alarms going off to light not working freezer not maintaining temperature. There is no one to call they do not care and will...
Read full review of LiebherrCustomer service
I bought an expensive Liebherr fridge freezer seven years ago for £799. The freezer unit stopped freezing and Coolectric sent an engineer who fitted a new part, costing £216. In fitting this part, he damaged a pipe so now the whole FF is now not working properly. The engineer said the Liebherr FF must have been a defected product originally for the pipe to be damaged so easily. The engineer took back the part they fitted and gave me back £140. Liebherr have offered a discounted fridge freezer as part compensation. However, I am now without a FF totally and have to buy a new one because of someone else's negligence / defected appliance. Doesn't seem right somehow? Coolectric were very sharp when I shared my grievance so naturally wont be dealing with them again. Based on this experience, don't buy a Liebherr - there are better machine and customer service elsewhere.
Malfunction
No answer from Liebherr after two messages to the company in the US and Germany - Can you help? I have purchased a Liebherr fridge (29 inches wide) in July 2008 and it is now the second time I have issues with the product. - the door handles broke again. We have no kids no it is not a question of misuse. A friend of ours has a similar product and never...
Spares
I've been trying to get the door slide for my Liebherr Premium Bio Fresh fridge. Eventually I have found Coolectric who have it but they can only sell it to me in a spares pack for £39.20 + surcharge for credit card and P&P. For a cheap bit of plastic which costs no more than 50p this is a complete rip off. I will also throw 90% of the spares away so what...
Read full review of LiebherrBad Aftersales service
I amwriting to complain about the aftersales service I received regarding a Liebherr fridge I had purchased 2 1/2 years ago in Greece. The model concerned is CNesf 4003 and the service department is "Service One" in Koropi, Attica 19400.
On 26th July, a Liebherr technician came to check the problem as my fridge had the temperature of 17 degrees cent. and all the food was getting spoilt. My fridge was taken away on 30th July and returned on 9th August without being replaced by another one. Therefore, I was without fridge for 2 weeks for a replacement of its motor ( A procedure that only needs 90 mns).
I was extremely disappointed the aftersales service of your company and I hope you will take this into consideration.
The complaint has been investigated and resolved to the customer’s satisfaction.
we bought a fridge before moving into our new house.An hour after they put it in it started a big noise.we couldnt use it.I am now still trying to get a replacemant.Its been 2.5 weeks.I Was without a fridge for our big holiday passover.I am so so so dissapointed.The service is up to ### i can't believe it.i will never recomant to anyone to buy liebherr
Defective Liebherr Fridge
I bought a Liebherr fridge CBP 36560, after 3 years of service, its compressor broke and freon leaked. The change of the compressor and the location where the freon is leaking and the repair cost half the price of the fridge, and the service does not give any guarantee the freon will not leak in the future. I am appaled that such a seemingly serious company produces fridges that need to be replaced after 3 years of service.
Read full review of Liebherr and 3 commentsscam in Egypt
I have purchased 6 Liebherr side by side fridge freezers in England, in Spain and in France for my properties in the last 3 years all of them have been of excellent quality. On 22nd September I purchased model no 7253 BioFresh from your agent in Cairo www.burnertechedgypt.com They delivered today [23/11/2009] the model 7252 instead of 7253 it is clearly...
Read full review of LiebherrDefective wine cooler
We purchased a $2300.00, 48 bottle wine cooler from Expo Design Center, in Los Angeles that did not work upon removing the unit from the crate. We called Expo Design and they said to call Liebherr Service Center. After the trouble shooting suggestion failed, Liebherr sent a local service representatives out to our home three separate times chasing what they thought was the problem. The relay switch, then a sensor, then the electronic panel board. They wanted to replace the compressor, it was at that point that we said enough and returned the unit to Expo Design. After all, we purchased a brand new unit, not a rebuilt unit. Liebherr refused to replace the entire unit with a brand new unit; instead they wanted to rebuild a lemon in my home...
The complaint has been investigated and resolved to the customer’s satisfaction.
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You are too lucky man you have used the refrigerator for 7 years ! I too purchased a twin door liebehrr refrigerator then from the very next day onwards it is not working properly, only the top freezer is working with over freezing. Lower portion can use as a wardrobe!
Then i complained to service centre after a a long waiting they had came and informed me that i am the culprit, becoz i bought a manufacturing defect product, to resolve this issue the want some modification in the freezer defrosting system, the comedy is that even though i modified they are not sure about future working