MegaMacs reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about MegaMacs
Welcome to our customer reviews and complaints page for MegaMacs. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with MegaMacs.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used MegaMacs's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with MegaMacs, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with MegaMacs. Your feedback is an important part of our community and will help others make informed decisions.
Ordered iMac - no delivery, no response
I ordered an iMac on 8/14/2015, received an email confirmation of the purchase along with an order number I could track. I've been waiting almost a month, called numerous times and emailed them with absolutely no response. Fortunately my credit card hasn't been charged so I'm not out any money. After reading the complaints against Megamacs maybe I dodged a bullet.
Refurbished apple i mac
I ordered a refurbished iMac 27 inch from MegaMacs.com for $999.99.It arrived on Aug 13, 2015. It has a loud motor noise as i power on the system. It was continous loud annoying sound which stops as i turn it off. Megamacs told me to take picture of the box so they can file for shipping damages. Actually the box look alright with no obvious damage.They advised me to insure the item and return for a partial refund. i was refunded $800.For all the hassle of paying insurance and shipping back a defective item, I must say they should not be selling Apple products. ITS A SCAM TO LOSE $270 for a piece of junk.I will call on potential buyers to STOP doing business with MEGAMACs.com.ITSa SCAM
Beware
BEWARE !
Don't even think about doing business with this company. I attempted to purchase an IMac G5 from MegaMacs. I paid for expedited service and did not receive the computer until a week later. When I did, it was defective. I requested an RMA and a refund and returned the machine. I called the company to make sure I was clear about the refund. Instead they "fixed" the machine and sent it back. Meanwhile, I purchased another computer from Apple. I informed MegaMacs of this and that I wanted a refund. Eventually they did give me a refund MINUS A 5% RESTOCKING FEE for the defective machine they had sent. They also DID NOT refund any shipping fees. All in all, it cost me more than $100 for nothing to attempt to do business with this company. They are CON ARTISTS and definitely should be axed as an Apple reseller.
The complaint has been investigated and resolved to the customer’s satisfaction.
Very bad customer service. No email. Phones just keep transferring from extension to extension.
After 48 hours of placing my order, No email or acknowledgement notice.
Charged my account in less than a minute . This is Scam business.Buyer be aware
I have purchased several items from MegaMacs, an IMac, a laptop, iPad all with no problems. I got exactly what was advertised and in a timely fashion
Walt66
Gee I wonder where Lance666 works? If it isn't Hades it's probably Megamacs.
I have bought a couple computers from Megamacs and everything went fine. I even got chargers with the laptops I ordered. I've ordered other items like keyboards, etc. with far less success. Poor quality products described as "new" and zero customer service. Trust me, you'd be better off spending a little more money and getting what you want from a reputable retailer or reseller. On balance I've been lucky with the big ticket items, but unlucky with the small stuff. I'm not going to wait until my luck really runs out with these clowns. I'd advise you to do the same.
I bought an iMac from the Megamacs. I thought that I was getting an amazing deal for the price. Three weeks went by and I had still received no computer. However they charged my Visa twice! I called them asking where my computer was and was bluntly told that I had not placed an order. They refused to give me my Money back and had to go the my bank and place a dispute… It took me three months to get my money back. Horrible Company DO NOT BUY
As for purchasing another computer without getting any assurance that MegaMacs would refund your money, that wasn't too bright, was it? They decide if they will send you an RMA for repair or an RMA for refund. YOU do not decide for yourself.
Do any of you read the policy page?
http://www.megamacs.com/index.php?action=kbase&func=viewarticle&tag=RETURNS
"Most products carry a 14 Day return policy & most used items also have a 30 Day warranty.
Most products Listed as "New" carry the warranty expressed by the manufacturer, and all support issues must be directed to them.
Most items may be returned within 14 days of shipment for a store credit, replacement or refund. Under the following Conditions:
Store Credit is issued for the Purchase price (Minus Shipping).
They are running some shady business. I bought a MacBook and as soon as the warranty expires the memory fails leaving me with no other options but buy new memory from them, pay extra for shipping and handling. If you work hard for your money never buy from them. There are better online stores.
MEGAMACS IS A SCAM AND A RIPOFF! Stay awayyy!
First of all, I goggled Megamacs and went to the resellerratings. com and only saw positive reviews. I love to read reviews before ordering anything from online. I did not realized that people from megamacs write fake positive-reviews on that site.
MegaMacs's business model is based on marketing deception and legal technicalities. (ALL LEGAL BUT UNFAIR)
Everything they do is legal. However, unfair and false advertisement. I bought a "refurbished" Macbook. I love buying refurbished stuff and i bought many refurbished produced from Apple. However, the stuff Megamacs is selling you is just the crap you buy on ebay. The laptop was filled with scratches and old model. It was used probably for 3 years. Also, they do not sell the laptop charger with the laptop! They get away with this by not writing laptop charger on the description.!WTF
They will buy all used apple products on Ebay and resell them to you for high price. Their price appears to be attractive compare to all the apple products out there. However, just realize that you are buying used and OLD MODELs of apple products which they bought from ebay.
Here is the worst part! After I saw that it was all scratched up. I returned the laptop. They charged me 35% restocking fee! 35% for opening to see what they ordered. On top of that, they did not return my shipping charges. I usually read before ordering online. I read that there is a 15% restocking fee. I thought it is fair. However, 15% if you did not open the box. If you opened the box for a second then you lose 35%. This means if you order a $600 laptop and return it because it is not what you thought it was they will charge you $200 for restocking! Their business is deceiving and a scam. Stay away MegaMacs. If you want, you can go to ebay and buy the same stuff for 1/2 the price.
I had a heinous experience. After ordering an Emac with keyboard, mouse, 1GB Ram and a Combo Drive. The unit arrived by FedEx nearly two weeks later, without a keyboard & mouse. Luckily I had one, but upon staring up the unit, the Combo Drive was inoperative and not showing up on the resource map. Email & calls to them were not returned.
So I wrote to the BBB whose membership they proudly trumpet. To my consternation, BBB thought I was unreasonable to request a replacement drive or OS upgrade (Panther to Tiger) in lieu of returning the unit ad apparently the missing keyboard and mouse was nitpicking. Eventually, without any notification a keyboard and mouse arrived - apparently the settlement by the company and BBB summarily closed the complaint.
I continue to get emails from Mega Macs which now just routinely go to spam. This is the model of American enterprise that needs to be broken.
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