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The good, the bad, and the ugly - discover what customers are saying about Mr Lid

Welcome to our customer reviews and complaints page for Mr Lid. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mr Lid.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mr Lid's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mr Lid, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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5:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mr Lid overcharge

I very carefully went through the process to order the $36 deal and at the end of the transaction they billed me
$107.55...They don't give you a chance to view the invoice before you check out.
But they do send you through a maze of other offers and upgrades.
I wish I would have investigated a little more...seems that facebook and many other places are filled with the same kind of complaint.
I called them and the service rep said I must have did something wrong.
It all seems suspicious to me.
She said she would fix it also...we will see.

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Disgruntled168
Sacramento, US
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Dec 21, 2012 5:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You enter your credit card information in their on-line order form first, there is no opportunity to review or change orders before your account is charged. They advertise buy one, get one free, then charge full price for both. They also advertise various upgrades and discounts, then do not apply the discounts resulting in large overcharges for unwanted product.

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V
6:32 am EDT

Mr Lid Mr Lid the rip offs

I recently bought some plastic containers from a company call mr lid the items i ordered were as follows 6 pack deluxe w nested1 cup containers and 6 pack mr cup deluxe 2 cup containers alsmr lid deluxe with container w condiment cup deluxean 2 wipe clean marker on the add on tv it said if you order 1 set for 19.95 you would get another set for free with no shipping charges i was charge79.90 for the merchandise plus 23..85 for shipping every thing should of been 19.95 i have tried a total 12 times to contact these people with no answer.

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esteve
Annapolis, US
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Oct 11, 2012 4:52 am EDT

I had the same problem... I very carefully went through the process to order the $36 deal and at the end of the transaction they billed me
$107.55...
I wish I would have investigated a little more...seems that facebook and many other places are filled with the same kind of complaint.
I called them and the service rep said I must have did something wrong.
She said she would fix it also...we will see.

B
B
beaviscat
US
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Oct 05, 2012 1:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just ordered one set for 19.95 plus 7.95 s&h from Mr Lid official website. I followed order instructions exactly.
I expected to be billed $19.95 for first set plus $7.95 s&h plus $7.95 for second FREE set.
There was no page to review my order before it was placed so I could see what I was going to be charged, it just went straight through.
When I saw bill they charged me $39.95 for the set, they charged a further $39.95 for the set that was supposed to be FREE plus $31.80 for shipping, a total of $111.70
There was link on the order confirmation email to review order or change it, just a phone number. Pointless phoning looking at Vbbare's comment so I have written a letter. Let's wait and see !

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