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CB Loans My Money Helper
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9:38 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

My Money Helper unauthorised transaction

My money helper has just taken £69.99 out of my bank. I haven't applied for any loans from them however I received an email asking me to verify my account with them which I did not do. It is the 5th December and this company has robbed my son of presents I am a apprentice receptionist part time so my job only pays me £63 per week. Today I was paid that £63 for it to be stolen. I request full refund as legally you are only allowed to take £5 if I don't receive refund I will be working with my bank to who will investigate this company for fraudulent behaviour. These people are cruel people and have no idea what effect they've had on us.

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7:26 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I applied to a loan to my money helper.co.uk and no where did it state they were a broker i had to fill in all the forms with my bank details no where did i give permission to take money out of my account ... all they do is rip you off for money you have not got they took £59.99 out of my account and then put me into a worst position as i have had to pay...

Read full review of My Money Helper and 23 comments
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4:33 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

this company took £59.99 out of my account without permission or notice, i want this put back into my account asap to prevent further action. thank you

Read full review of My Money Helper and 33 comments

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