NUVALIFE.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about NUVALIFE.com
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They just keep billing our credit card each month
They just keep billing our credit card each month and we don't know why and we can't get them to stop.
scam
Do not buy anything from this site! They hide a $19.95 monthly fee in their fine print and charge your credit card without your knowledge. This is a scam, they are crooks and they have been charging me without any bills for past 9 months. All my utilities/cable sends bill for any charges, since this is a fraud/scam, they kept the card number for a medicine i bought and kept charging 19.95 every month. Co mplain to BBB and also call credit card and we should sue them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, I'm Jack from the Nuvalife Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order (up to 100 items), $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.nuvalife.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.nuvalife.com/store/testimonials.aspx
Sincerely,
Nuvalife.com
They billed me for the $19.95 for a &membership& that I was completely unaware of
As everyone else has stated---do stay away from this site! It is a major rip off. I ordered vitamins from them on Nov 11, and went to check out, total on check out was fine so I proceeded with completing my order. Only to find out on Nov 16th they billed me for the $19.95 for a "membership" that I was completely unaware of. They state you have I'm not sure 1-3 days to cancel which is a joke because by the time you receive your credit card statement your way past that anyhow. We will be contacting the Attorney Generals office and if anyone has any other suggestions how to recover our losses please advise us. Unfortunately this went on for well over a year:(
Hello, I'm Jack from the Nuvalife Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order (up to 100 items), $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.nuvalife.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.nuvalife.com/store/testimonials.aspx
Sincerely,
Nuvalife.com
Membership Charge
Be very careful about this company. They bring you in with a cheap price and free shipping. Then after you make a purchase they charge you a membership fee which nullifies the low price and free offer. I should have just gone to the company that I originally purchased from, my mistke and I learned my lesson.
This company is taking people for a ride. Don't buy from them under any circumstances.
Warning: stay away from Nuva Life!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized charges FRAUD
DO NOT purchase anything from this "NUVALIFE.COM" company - they will trick you into an unwanted 'MEMBERSHIP' (just by clicking to complete your order), and then keep charging your credit card every single month for $9.95. Then when you contact them, they will refuse to refund the charges!
I purchased 1 bottle of vitamins from their 'website', and so far have not been charged $50. in monthly MEMBERSHIP FEES! So I have been charged $63.00 for a $13.00 order SO FAR!
This is a complete RIPOFF - Don't become the next VICTIM of this little SCAM! AVOID THIS crappy little ripoff - DO NOT PURCHASE ANYTHING FROM THEM!
yea, now watch as the charges appear on your statements each month
I purchased herbal supplement from nuva life and i noticed a one dollar charge on my credit card. I called and asked what it was and when i found out it was for a membership of some type i asked them to cancel my membership.. They did so quickly and without debate.
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Hello, I'm Jack from the Nuvalife Support team.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.nuvalife.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.nuvalife.com/store/testimonials.aspx
Sincerely,
Nuvalife.com