OAN Services Inc. reviews and complaints

OAN is/was a billing company for Coral Communications in California. In 1998 the Public Utilities Commission of California found Coral Comm. guilty of Cramming. Seems that they are still around

I think that this is their address, Infocall LLC ----P.O. Box 744, Forest Lake mn. 55025. I have been surfing the internet because the same thing happened to me last month. I only just found this information out on the bbb online service using the phone number from my bill. Hope this helps in some way. Monroe, United States La.

Obviously, neither does Verizon scrutinize charges from outside sources without documentation. I just received my Verizon bill for the month of September with a $14.95 charge from OAN for "Emergency Message Systems." This service was never used or authorized. On speaking with a Veriozn representative, he told me he could not do anything about the charge and that I needed to call OAN. Not only will I be calling OAN on Monday, since this is Saturday and their call center is conveniently closed, but I will also be filing a complaint with Martha Coakley, the Attorney General for the state of Massachusetts.

Have these charges ever been reversed by that company?
I just noticed the same thing on mine and the rep said it was at least 3 months...so I'm gonna go home and pull old statements to see how long this has been going on before I call them...

They called up and asked me to verify my name and date of birth. I did so.

They then started charging me $39.95 a month for a service they did not provide to me.

When I noticed it on my ATT phone bill I called to cancel.

And then what REALLY shocked me. They altered the recording to have me saying "yes" to thier service! Then they kept in on file and used it against me to deny me a credit for thier unauthorized charges. I then come online and see many other people saying the same thing. They made a fake recording in order to defraud me. And literally thousands of others. And hundreds have reported it to the FCC and hundreds to ATT, and some to the Att Gen, and some to the BBB, and YEARS later they are still out there commiting fraud, openly, freely, and constantly.

I'm amazed. Such blatant fraud and nobody can stop them?

If the FCC and the other organizations can't stop such obvious fraud and scamming... What. Good. Are. They.

I received a statement from Legacy Billing Services, Cypress CA sent to me, I carry Verizon I don't know how this call was made using my number. Made in this city they said at a Grocery store. Their was date time and my number and the number that was calledI did not accept this call. it says the number called from and also my number, don't know how this was done asking my telephone Co to do what is necessary on their part as far as blocking, out. Filed complaint with BBB.etc.

I don't want to pay this for I had nothing to do with this call was $10.68 for 5,
min

Still don't know how this could happen? any comments out there?
Trying to resolve this.
Martha

Here it is Jan 2010 and they are still at it. They just signed me up and I was charged 14.95 + 1.05 for state sales tax. Why doesn't someone shut down this fraud.

I just noticed that my Verizon bill for June and July was charged $42.75 each for OAN Services. I called Verizon and they will be issuing me a credit. They also put a third party block on my phone so that these third party companies, like OAN, cannot throw extra charges on my Verizon bill. I then called OAN and told them to close any account that they have on my number. Everything seemed to go well, but we'll see when I get my August bill. Also you can call the FCC to complain. Their number is [protected].

kindly search the people who own this number they are scammers..im glad im not believe them...[protected]/[protected]

They do this to millions of people. I have had add on feaures or services every month for the past 11 months. Someone please start something, I have limited computer knowledge. I can tell you this, I have friends in North Carlina that are having the same issues! I am in Miami.

Eddie Rodriguez
[protected]

Our phone was billed with these 14.95 charges without our knowledge.

I got my local telephone company, AT&T's bill and found OAN charged me $16.68 for set up PREMIUM VOICE MAIL. I called them. They said they got order online. I never heard about this company's name before, and never order their services. They said, they will cancel the service for me and give me the credit on next bill. AT&T doesn't care who send bill to them. They accept any company's any charge. OAN is a fraud. Why nobody can stop them?

I just received amy att&t bill today with a charge of 7.43 for a one minute call to a [protected].

I recall getting a call last month saying your call is being transfred and I hung up, not listing for the the call was about.

I called number on the bill, [protected], the first thing the recorded voice said, if you want to speak to an agent the cost will be 4.95, I hung up, I hop I do not get another bill. I called the att&t rep., He will block the clost, but I have to happen the probelom myself for correction

yep, just got a charge from this company, too. AT&T said they blocked it but I should call them and cancel. there's not even a contact number and I don't even know who this is!

3-15-08

Today I am VERY upset. I received my tel. bill from Verizon and on one part it says:
OAN, this portion of your bill is provided as a service to OAN Services, Inc.".
1 call for 1 min. = $5.49
USF Carrier Admin Fee = $1.65
State Tax = .50 cents
TOTAL = $7.64
Hello? I did NOT make this call or authorize OAN to provide me with their services. I'm on a fixed income and I am a Senior and I expect to have this OAN and the $7.64 taken OFF my bill. This is ridiculous and VERIZON should NOT allow them to put their charges on the Verizon bill. What is this stupid world coming to? Something must be done and not tomorrow as I am calling Verizon and Oan. Monday. I have all the time in the world and will hold on as long as there are 24 hrs. in a day. If NOTHING is done, I will cancel Verizon altogether. Internet service, phone svc. and whatever else!
Sincerely,
Carol Castellano...

I noticed an amount of $12.95 being billed on my telephone bill by OAN Services, Inc for USA Voice Mail Inc.

I called to cancel the service and request credit for the charges on August 27, 2009. I was advised that the service has been cancelled, and that credit can only be issued for 3 months (June, July and August of 2009).

After investigating, I found that it began billing on my October 2008 invoice. I sent an email requesting additional credits for the charge of $12.95 a month that appeared on my October 2008-May 2009 invoices, and to confirm that the service stops billing.

I never authorized this charge, and never noticed it before because I pay my bill online.

OAN Services added a charge to my AT&Tphone bill. When I called them about the bill, they stated that they had sent an email and because I did not respond they signed me up for their service. They insisted that I was responsible to pay them, even though iIwas very responsible NOT to request their service.Very interesting, -I do not own a computer. How can I get any such service? Some how they got my email address and just put my name on their list. I have never heard of the company prior to my last phone bill. I use the library computer, if I should need to access one.
I hope that every will know of this scam company and deal with them soon.
Janice Becker

OAN, INC OF PONTE VERDE BEACH, FL put a charge for $7.64, including tax, on my Verizon phone bill. The number I allegedly called, [protected], appears to be some type of access code, per Verizon. I called Verizon and had them remove the charge. I also instructed Verizon to put a miscellaneous block on my phone bill so that no one can piggyback on to my bill with Verizon acting as their collections agent.

Finally, I went to the FCC website and filed a complaint of "cramming" against these bozos. Picture they do this to several million people and maybe 100,000 or so don't bother to see someone unauthorized has "crammed" a fraudulent billing onto their telephone bill. Verizon had suggested I call OAN and have them remove the charge. I pointed out they won't bill me separately as this is a scam and Verizon operator argued with me! Incredible. I think Verizon should be included in this as an accessory to cramming. After all, I'm sure OAN and others pay a fee to Verizon to handle the billing.

My recent statement from AT&T included a third party billing for the amount of $14.95 on behalf of Phoneticom LLC. A Google search found the website advertising their "Emergency Message System" service provided for a monthy charge. Fortunately, the website included phone number and address. I will be contacting them on Monday to complain of the unauthorized charge.

I received a bill on my phone bill from this company for a
(Telecharge resource email monthly fee.) I have no idea what this is and I never heard of this company.
Karin Zimmerman
P.O. Box 580
Paradise, CA. 95969

I have on my century tel bill attached bill from oan. services for 14.95. I have never used this service nor know of them. I have a block on my phone for long distance and other charges that are not authorized and somehow this company fraudulently got through. I have to file charges against them for fraud at this point as i cannot get through to them. The 1800 number offered does not connect me to anyone.

I have verizon internet services, but every month oan
services inc. charges are added to my bill.I have no
contract with them.

OAN Services just got me, to the tune of $39.95 per month, plus tax, for the last 6 months. I get email notifications from CenturyLink monthly that show my amount due, which is normally around $45. Every month I have gotten those emails the amount due is only what my local services are, so that's what I pay. Nothing was amiss...until today. Got a Disconnect Notice from CenturyLink for unpaid charges on my bill, totally almost $300. So then I had log into my account to inspect every bill, and that's where I find the OAN Services charges that began in June. 3+ hours and many phone calls later, what it boils down to is that my husband completed a PHONE SURVEY in May. He answered questions about his business and business name only, and specifically stated he did NOT want any services from this company. But when I finally got a hold of the Internet S Group, referred to me by OAN Services as the actual company adding the charges, they played me a recording of my husband's answers. Most of them are Yes answers, which could have been to any question on earth. But yet magically, they have my husband answering Yes in agreement to these monthly charges. And they somehow manage to leave out his explicit statement during the phone call that he did NOT want any services they might be offering! How convenient. Now CenturyLink says we are responsible for the charges, though they are holding 3 in dispute and those *may* get removed. OAN/ISG says they will reverse 2 (just 2!) of the 6 monthly charges because my husband "authorized" them. BULL PUCKY! We don't even know what the freaking services are for. No one could explain that to us, only that it's related to the Internet! My husband's name is NOT even on my phone bill account, nor is he authorized to add/edit services to that account. And yet some scam company can add charges to my bill any time they want to?! WTF?! I have put a block of third-party services on my phone, and I don't expect to see a dime from OAN/ISG. I've also reported this CRAMMING scam to the FTC, the FCC, the Public Utilities Commission of Ohio (where I live) and the state's Attorney General. Hopefully this will at least help lead to getting this company put out of its so-called "business." And when all is said and done, one person's innocent survey answers have been manipulated and used to scam us for almost $300. The world is full of A-holes, I swear. Happy Thanksgiving to me.

I am mad because ATT does snot care about customers at all. OAN, a third prty billing company attached a $14.95 charge om my ATT bill and I am furious. I never asked or approved OAN and never knew what it was till I read online what OAN was. I need justice and satisfaction. This is wrong. G Jones

Oan service's is a scam. As a new business owner I was called by OAN in my first month of business and told about this great offer to change my long distance service for a promotion. When OAN called me they told me that they were Qwest so I said lets do it. I asked the SNAKE on the phone several times if they were indeed Qwest and they told me yes. So needless to say I started getting billed for their useless services on my next statement. Qwest actually called and told me that I had a service added to my bill and that it raised a red flag on there end. All I can say is GREAT JOB QWEST for watching out for their customers best interests. I did get ahold of OAN services today and the best number to call them at is [protected] got right to a rep, and told them what they did and they cancelled my services without question. I told them what they did and told them if it happened again there would be other means takin to resolve this matter next time. Funny they did not argue with me at all. STAY AWAY FROM OAN PHONE SERVICES THEY ARE A SCAM COMPANY.