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The good, the bad, and the ugly - discover what customers are saying about Old El Paso

Welcome to our customer reviews and complaints page for Old El Paso. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Old El Paso.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Old El Paso's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Old El Paso, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Old El Paso. Your feedback is an important part of our community and will help others make informed decisions.

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4:07 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The soft taco's in the crispy chicken soft taco kit weren't able to be used . The 10 tacos were stuck together & when trying to separate them they broke & had holes in them . These weren't suitable to be used to hold the fillings .

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11:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Old El Paso Stand’n stuff soft taco kit

Found all soft tortillas had mould spots - they were unopened & stored in a cool pantry - use by date is 27th January 2021 (today is November 19th 2020)
Very disappointing as we have just gone into full Corona Virus lockdown, and as I am a mother of children, I can't leave home to find something to replace them. I have used products from this company for years

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12:48 pm EDT

Old El Paso taco shells disappointed again

This is the second time that I recently bought the box of old el paso taco shells and was disappointed. this is the last time I'm buying them. Four of the six shells were broken when i opened the package. The last time, half of them were broken and they were also stale even though the expiration sate had not passed. I bought both of these at Kroger. I'm done with old El Paso

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Karen Cash
Georgetown, US
Oct 16, 2022 5:00 am EDT

I bought 2 boxes of these shells at Georgetown, Ky WalMart this past week for family dinner. I opened the boxes yesterday morning to find most of them broken. You can not stand up broken shells or fill them. This has happened before! I have attached pictures of one of the boxes with UPC and best by date.

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Carl Napierala
Winston, US
Jun 28, 2022 6:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

talk about shrinkflation. i would rather pay a higher price for normal size taco shells and soft tacos than have little taco sliders. i want you to realize that your customers still want to put meat and other ingredients in the shells and not eat open face soft tacos. instead of little baby taco shells please give us a normal size product and either charge more or sell fewer in a box. as for me i'll resort to nachos and buy tortillas from the international aisle. at least i can see what i'm buying.

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