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The good, the bad, and the ugly - discover what customers are saying about Parcel Force

Welcome to our customer reviews and complaints page for Parcel Force. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Parcel Force.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Parcel Force's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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8:45 am EDT

Parcel Force No notice of delivery, no tracking number

On Friday January 3rd, 2012 I responded to an ad on Craigslist Hartford area, Connecticut for an iPad for $300. The email was from Lindsey Hughes (lindsey.[protected]@v-bcaa.com). The person suggested we use Parcel Force as a third party to clear the transaction. I was instructed to send the money through Western Union. I did a quick search for ParcelForce & scam but found nothing so I when with it. WRONG!

I received confirmation of payment by email and was told the package should arrive on Monday by 1pm. No package came. No notice of delivery. No tracking number.

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Jennifer
US
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Mar 13, 2012 6:54 am EDT

Don't buy iPad 2 for $300 from them. Their info: Lindsey Valentine Seller's Address: 6409 Vine Street, Vancouver, BC, V6M 4B1, Canada!

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W
Watchful Skeptic
US
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Aug 20, 2012 4:21 am EDT

I would never pay that kind of money for an iPad, iPod or anything else like that, especially when it's found on the internet. It may sound like you're getting a great deal compared to what the cost generally is at a regular retail store. I've seen these kinds of ads come across my Facebook page, supposedly from people on my 'friends' contact area. The ad always makes it sound like it came from the friend and even uses your first name in a greeting that starts out with something like "Hey ****, I just got this iPod for only $9.99 and there is only a limited quantity at this price." Yeah, right! Who in their right mind is going to sell an iPod for that little money! Like one of the posts that I read a few minutes ago ~ "if it sounds too good to be true, then it probably is!"

I'm very leery of these ads when I see them. It makes me upset when I see them on the internet and especially when they come across my Facebook page. There was a company that I saw on the internet that had something to do with a secret shopper. After I read quite a few of the "complaints" on the complaint website about this company, I'm thinking they're not to good to work for. Everyone said the hassle that they had to go through wasn't worth the "payment" that was received.

BEWARE! Every scam runner out there knows that people are vulnerable and might be willing to do "anything" to make a buck these days. Problem is they are making the "bucks" off the money people "unwittingly" send them. Just had to add my 2cents worth to the conversation. Be careful out there everyone!

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4:59 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Parcel Force loss of parcel and lack in sorting claim out

hi I have been trying for the last four months to sort out the claim for loss of two parcels in november, which gave three weeks just to see if the parcels would show up, i was told to put claim in for the loss and the postage, the claims department received the claim on december 17th then left it four four weeks to find out progress they said be dealt with within two to three days in waited, i have emailed them every day since to just get automated replies, then i was finally got reply and said they have dealt with claims for around that time, i told not received anything then they asked me to re submit the form which i did to be told it was to late after phoning them as explained they have re opened but i am still waiting for reply this has gone on for way to long and i seem to be being fob of all the time and i have said i am in desperate need of the money as i have bills to pay, i really do not know what to do next the sum money is quiet a lot and i had to replace and re send through another courier and all i want is to be paid for the goods lost and the cost the postage i paid parcel force.CAN YOU HELP?I can forward you any emails sent to me from p f if you need

REGARDS
NIGEL PUGH

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12:00 pm EDT
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Parcel Force Lost my Passport

I had my British passport being sent to me in spain with the visa for me to go to thailand inside.
I had this sent by data post, the best sevice they could provide and garenteed delivery in 2 days.
Parcel force have now lost my passport when it arrived in spain, on investigation it appears that they use the standard post sevice to deliver in spain and not the courier service which i paid for.
I am now stranded in spain and will miss my flight to thailand and probably loose the 750 pounds in airfairs and also the 1000 pounds accomodation that is booked.
I think it is a discrace that they do not have any representatives here to track there parcels, also that they use a standard post service outside of the uk and that all they can do is say that they are trying to find it but they dont know where it is. F**king great help that is!

DO NOT EVER USE PARCEL FORCE AS A COURIER TO ANY COUNTRY. IF THEY CAN LOOSE MY PASSPORT JUST IMAGINE WHAT THEY WILL LOOSE OF YOURS!

I ALSO WANT TO SUE FOR DAMAGES REGARDING MY FLIGHTS AND ACCOMODATION AND HAVE TO GO THROUGH ALL OF THAT BECAUSE OF THERE INCOMPETANCE, THAT IS IF I EVER GET OUT OF SPAIN.

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