Payday loan reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Payday loan
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Kevin Johnson
Yesterday, I received a call from a "Kevin Johnson" who claimed to be calling to collect on a debt owed on a payday loan. He spoke in a thick Indian accent. I informed him that I was filing chapter 7 bankruptcy and gave him my lawyer's information. Today, he called me back from [protected]. He left a call back number on my voicemail asking to call him back on this number: [protected]. Then he called me back this evening and would not give me any information except to tell me that he was collecting for a payday loan from Cash Advance. I have never heard of this company, first off. Second off, he was very rude and hung up on me when I was trying to get information. He had my social security number and said he had an affidavit for my arrest. I am very concerned b/c I have read on the internet that this is a scam and this guy has my social security number. I am going through a bankruptcy and I am hoping to establish some credit and I don't need some wierd scammer with my social...
The complaint has been investigated and resolved to the customer’s satisfaction.
Harassing Phone Calls
We took out a payday loan in October of this year. We actually applied with a generic application, and received several "offers" - we had no problem with the loan we took out, we repaid it and all was well. Then we started receiving calls from a foreign-sounding man, saying he was coming to arrest us for fraud for an unpaid payday loan from 2007? Not possible. He continued to call a few times a week, yelling and screaming and demanding our credit card number? The number he calls back says it is disconnected when we dial it back?
Call them at [protected] or [protected]
$ 19.00 unauthorized ACh on my checking account
This company debits a non-refundable $19.00 fee from your checking account and does not communucate with the applicant once an application is submitted, does not return emails or have any live people to talk with through any way of contact. When you decline services once you learn of the $19.00 fee prior to submitting the application they charge it anyway a few days later. My bank is reversing the charge but said I should make a complaint.
Payday loan at amscot deducting from my other bank account, that i did not use which is Regions Bank and it is a joint account with Mrs Lee
On May 2008, I went to payday loan service and i did not use my regions bank account number... however my Regions bank account has been charged several times in the amounts of $31.98 $165.00 $2.95 $7.90 and on and on starting May 3, 2008 thru present. (these are just some of the amounts that were use... I had it cancel today not knowing that this was occurring... I did not ask for this service and i had to hold on for customer service today 5/20/08 for 30 minutes just to get a cancellation for something i never ordered. My regions bank account which is a joint account with Mrs. Marilynn k Lee is very overdrawn..and she is not happy with this because of this service withdrawing from our joint account together! I called this morning and gave them this information and Ms. Murel cust serv rep gave me this cancellation reference number: #2448143. She said that you will return all of the overdraft and nsf to my savings /checking account at make sure you also put back the overdrawn funds into this account as well into "Regions bank immediate once I do this request today May 20, 2008. I was told it could take up to 24 hrs. and i must have my account back to normal standard. Before this happen there was a small amount of $17.96 in this account and I expect this to be back to the total when you are done crediting my account back to what was wrongfully done to it! This is been a terrible experience and I never want to endure this again...
Mrs lee and myself will be going to Regions today to let them know about this horrible ordeal that has occurred with out our acknowledgment!
SIncerely Ms. Chasmin M. Johnigan,
May 20, 2008.
I applied for an online payday loan and was redirected to a screen that said I enrolled in some discount club. I immediately called to cancel this service. The gentleman that I spoke with asked for my first and last name and stated that my subcription was cancelled. This all took place on 12/03/10. This morning, I checked the balance of my accounts, and my account was debitted for 49.98. I called Liberty discounts and was told that I never cancelled the service and the lady asked for a confirmation number that was purposely not given to me upon cancellation. I believe that this is a scam. It sounds like they are running this from their home. It is a complete and total rip off. If this were a legitimate company, they would have had a supervisor available to speak with me. They would have also known to never forcefully yell at a caller that they never cancelled, when I have phone records that state that I made the call to their company at 9:01am on 12/03/10. SCAM!
I JUST TRIED TO APPLY FOR A PAYDAY LOAN AND WHEN I CLICKED THE APPLY NOW BUTTON, I GET A MESSAGE SAYING THANK YOU FOR APPLYING FOR MEMBERSHIP? THAT MY ACCOUNT WILL BE DEBITED IN 3 DAYS FOR $99.49? WHAT THE HELL? HOW DO YOU CHARGE SOMEBODY FOR A LOAN BEFORE THEY EVEN GET THE DANG GONE MONEY? I'M PISSED AND WANT SOME ANSWERS FROM THIS SAVING PAYS DISCOUNT CLUB OR PLATINUM ONLINE GROUP. WHO THE HELL ARE YOU GUYS ANYWAY? IF MY ACCOUNT IS DEBITED I PROMISE YOU THAT ALL HELL WILL BREAK LOOSE FOR WHAT EVER COMPANY ID YOU FALL UNDER...WHAT EVER TAX ID YOU ARE REGISTERED UNDER...
A fee is taken from your checking account for loan processing ans states on their web site that if they cannot arrange a loan within 30 days your fee will be automatically returned. Past 30 days unable to get any resolution on phone.
Yeah they got me too they do not make it easy for anyone too understand that before they give you a loan that they will be chargeing your account $19.00 then $44.00 if you had that kind of money you would not be asking for a payday loan nothing is easly understood on their web site do you think if it was they would not have all of these complaints keep posting your complaints cause there is power in numbers this has class action suite written all over it please forward all complaints to my e-mail with a contact eliaschris@comcast .net We will get them remember there is power in numbers
I have a small loan and cause of auto accident and some missing work I am behind and said I have to pay now or else and they keep threatening by phone at work and come up to work which I was told voids contract told them in two weeks with my taxes I will pay them off and never go there anymore and I have told a attorney and also when asked how they are I tell my friends never go there they are like loan sharks.why bug someone at work when that may make that person lose job and not able to pay if no job
Withdrew money from my banking account without my permission.
I would like you to stop the deduction of funds from my checking account.
Took money out my account without permission.
i have already canceled the service i don't know what else to do
Give the automated system my info and never got thle loan.
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This same kevin Johnson called me today he also had my SS#, address, Bank name! Freaked me out. He was calling about a payday loan I never took out. He was very rude and hung up on me when i told him I was calling the BBB. I have his number and keep calling him back but he will just pick up and say nothing! What a creap!