Payday Loan Resource Center reviews and complaints

This company took $17.97 out of my bank account, when I called the phone number listed on the electronice check they provided [protected], i was told I would not receive a refund for any reason, however they would cancel future billings. they gave me a confirmation code but I did not want their serivces, nor to pay any money to them. I feel they are not being a lawful company and should refund me the money they have taken...I do not feel that they are clear in their busniess practices and are deceptive. After 4 phone calls and talking to a supervisor, I was told I would get a refund 7-10 business days. They are out of AZ and I was told that I could file a complaint with the DA in there area. There are enough complaints that they may get in trouble for writing checks on behaf of people who have had no idea they where going to debit there checking account.

Payday Loan Resource Center debited $7.81 from my checking account. My checking account line item for the debit showed a phone number so I called it because I had no idea what the charge was or who the company was. I spoke to a customer service representative who said they couldn't return the $7.81 but would cancel my enrollment and I wouldn't be charged again. He said I enrolled when I applied for a payday loan (I did not get the loan) and they sent me an email saying I would be charged unless I told them to cancel the enrollment. It is a monthly charge although I don't really understand what it is for.
I told the CSR that I absolutely did not agree to any enrollment and didn't get an email from them because I would have remembered an email telling me I was getting charged for something I didn't agree to. He basically ignored that and gave me a cancellation number.

I am waiting to see if I get charged again. What can be done to stop this company?

This company fraudulently deducted 7.99 from my checking account.
When I went to my bank they were able to give me a phone number and website. I called and after a lengthy rambling voice mail that made no sense I was finally connected to a service rep.
I explained to him I had never applied for a loan with his company. He then said, "Have you ever applied online for a payday loan?" When I responded yes, he then said, "It is in our Terms and Conditions that a monthly charge will be taken from your account until you cancel your subscription with us.
This rep would only keep repeating again and again that it was in the 'Terms and Conditions' no matter how many times I tried to dispute that this was not an approved charge.
It is obvious this company is getting names and banking account numbers from the web somehow when people are going online inquiring about payday loans.
I will be filing a fraud report.

This company is ###... First they suck you in with a "free" loan application, with the information about the recurring charge hidden. The recurring charge is for the priviledge of accessing their site with a listing of possible loan sources. Come on now, are the lenders for the financially desperate having that much trouble finding victims on their own? Anyhow, my roomate who is unemployed signed up for this dubious service. He didn't notice the recurring charge in the account, since he honestly was unaware that he signed up for anything other than to be considered for a loan. When his bank account had been to close to zero (unemployed you know) then he noticed that the account was overdrawn for a service he had no idea he had ordered. The website was useless without the original account number that they gave him (since he never used the service after the initial sign up, he couldn't come up with it). After calling two banks, and an intermediary, they were finally agreed to stop the recurring charge. But there is now over 100 dollars in overdraft charges which mounted up, and I don't have enough money in my account to cover the overdrafts and outstanding checks...
What they do may be technically legal, but I believe that the people who are profiting from this scam will be spending a very long time in a very hot place for taking advantage of people who can least afford to be scammed.

I was checking my account and noticed and unauthorized charge of $6.78 from this company. I contacted them via the internet and they said I signed up for this service, which, of course, I did not. The were rude and when I asked to have the charge removed, they wouldn't respond. I tried to cancel the membership, but it wouldn't let me complete the transaction. I am so angry! Another similar company, IDPROSC.com withdrew $31.98 last month and tried to use the same excuse! I am so sick of this. I don't know how this is happening to me but my bank account is really suffering!

This company is making millions of dollars off of honest americans and no one can find a way to stop this crap.They got me for $31.98 on 8/25/08 and then $7.99 on 8/29/08.Then the bank got me for $35.00 for the NSF charge.Total of $74.97 and I want it back. NOW. HAS ANYBODY FOUND A WAY TO GET THEIR MONEY BACK.Send me an email if you have some info on this.My bank said this could be a every month debit.Watch it close. CME

IDPROCS.COM is [protected]

GOODLUCK, I HOPE ENOUGH CALLS WILL STOP THEM!

They deducted two membership charges of $7.81 each out of my bank account when I never signed up for any membership. They refuse to issue a refund and you can't ever get a live person on the phone. They had previously took 31.98 the week before and I was able to get the refund a week later and now they took more money. I can't get any assistance anywhere.

I had a $7.99 charge on my checking account that I did not authorize. I tried to contact the company that charged my account and they wanted my personal information to find the charge. I refused to give them my information and asked to speak to a manager and they hung up the phone on me. I have contacted my bank but there is nothing at this point they will do.

I didn't know that I would be charged for filling out an application for a loan. They charged me $31.98 when I asked for a refund the exact same day. The debit to my account happened two days later. They said I would no longer be billed. Now they are trying to take $7.81 out of my account. I explained that I did not want the service nor did I know I was signing up. They said there was no fraud, so I couldn't get a refund.

unauthorized deduction in my checking account. and i am not the first victim. the authorities should take action. people file loan applications because they need extra money and this company scams people who dont have money to throw away.

I put an application in for a loan but I didn't authorized them to get into my accout and take any money out. I talk to some one they told that they couldn't pay for my overdraft fee that they cause me to have.

Got my online bank statement and see that PLRC LLC (Pycsloan.com) had created a check drawn on my checking account for #17.93. From a previous victim on this site I know the phone Number is useless to call... I will try their web site, but don't expect to see the $17.93 again!

I did not authorize any debits for $17.93 from my checking account and I want a full refund of all monies taken from my checking account. I would like to be contacted at bredan310@aol.com as soon as possible with a status of my refund. Thank you for your time.

This company withdrew funds from my account without authorization. They created a bogus check as if I wrote it out to them and deposited it into my checking account.

I was searching the web for a payday loan possibility and did not get one, however these people got my Social and submitted ID Theft protection on me without my knowledge. This charge of $7.99 was definitly not authorized. Please advise and HELP!, Melody D Thomas

Payday loan people took $7.99 out of my checking account without my consent. I was told by someone at their company to log on to this website and answer any questions required, along with my cancellation # 2796369

Took $45.95 out of my bank account without authorization. cancel all e-mails from them and sent reply to credit my account $45.95 immediately.

i have been trying to contact them to cancel subscription but are unable
to get account info or customer service rep to take care of my request

Payday Loan Resource Center has taken funds out of my account without my authorization. This is something that needs to be stopped! Beware!

I have had the same thing happen to me. Online Resource Ctr, ID protection site, PDL Resource site and protected management have taken over $103.92 from me over the past two months. Two payment of $17.97 and two for $33.98. My bank is refunding the money and i am changing my account number. I complained to the FBI (internet crimes) and consumer fraud reports. These companies used 4 different names and when i input the web address for each company...(they were provided on the check)...they all directed me to the same website. The crappy customer service people agreed to cancel my "membership". I do not know how they got my info...but i hope to heck this stops. Continue to file complaints and hopefully we will stop them.

ON May 27th 2009 I looked at my bank account and I was charged $17.97 from a company named Online Resource Ctr. I called the phone number on the electronic check that was provided [protected]. When you call the number you listen to a 5 minute recording and then I got a live person. When you talk to someone from there... I talked with an Anne, and asked her to explain this charge. I was told that this charge was for a subscription. I told her that this was fraud and that I never authorized the charge. She said, ok, and said she will make sure that no additional charges come out of my account. I let her know that's fine, but that she will make sure to refund/credit my account for the $17.97. She said, "Oh, sorry, cannot do that" ...bye! I called back... and asked to talk with a supervisor... I was told, "no supervisors" ... and again I inquired about this "subscription" ... I'm told, oh, your account canceled, and I again said, you need to refund my account for the monies that were taken out.. again, she said, we cannot do that, bye... I am furious. I then look up this account on the web site and see already MANY REPORTS AGAINST THIS COMPANY and wonder why nothing hasn't been done. This is clearly fraud! This company needs to be reported and charges placed against it. I have filed complaints with the BBB, Fraud Unit, and IC3... I encourage everyone to file... this company needs to be stopped.

I am not going to let this company get away with this unauthorized withdrawal from my account I am very upset. I am also on SSDisibility and I think it is heartless for some scam company to take funds from your account without any written permission or otherwise form of consent, I certainly haven't ordered anything from this IDCustServ.com.

So far this frad loan company has taken a total of $ 104.75 causing 4 nsf charges to my account of $35.00 each! I am
demanding my money back and all charges! Contacting a lawyer and Better Business Bureau. This will stop!

I applied for a payday loan, but when I seen all these other fees for such things as ID theft protection, Ichoose not to apply.Somehow they took money from my account anyway.I want my money back.How do I get it.

i am nicholas mwando and i own credworthy.com now CREDWORTHY and CREDITWORTHY.COM are 2 different sites. I own credworthy.com which is just a useless name i bought :) . I dont give out payday loans or anything along that line. Infact i run a simple cab company ... www.raleightaxicab.com. I am really sorry for the misunderstanding and i would never ran some crappy payday loans site. Kai...

Kai this is for you... i appreciate your research.. but i dont run the website in question and again... i just ran a damn cab company and i dont RAN A F#$CKING PAYDAY LOAN SERVICE.

The payday loan service is ran by
Registrant:
NACM Tampa Inc.
5521 West Cypress Street Suite 200
Tampa, FL 33607
US

Domain Name: CREDITWORTHY.COM

Administrative Contact:
Menendez, Mark
NACM Tampa
5521 W Cypress St
Suite 200
Tampa, FL 33607
US
[protected] fax: [protected]

Technical Contact:
HOLLIS, STEVEN
NACM Tampa, Inc.
1952 Spanish Oaks Drive South
Palm Harbor, FL [protected]
US
[protected] fax: [protected]

I have had the SAME thing happen to me after applying for a "pay day advance" loan. This is the info. is was able to obtain...Pay Day Loan Resource Center (were the original offer "originates from"), 5025 N. Central Ave., #630 Phoenix AZ is really a front for Credworthy, Inc. (NOT REAL) whose administrative contact is Mwando Nicholus at 12142 Oakwoodview Dr, Raleigh, NC telephone [protected] (email NMwando@yahoo.com) IT IS ALL A SCAM! DO NOT CALL THEM OR GIVE THEM ANY INFO! When you notice these illegal withdrawls, immediately go to your bank branch (with the info above) and freeze all electronic withdrawls and possibly change your banking info.

I was able to talk to a person after going through my bank to get the name of the bank were the charge originated, then calling that bank with the company ID and trace number. They referred me to the billing service that the scammers use. After being given the wrong number, I called the billing service back, and they had someone call me who agreed to stop the charges, after reading your message now I'm sceptical. I think the whole thing is very shady, I'm reporting to every and all law enforcement agency that would be interested in online scams. And I suggest that you do as well. Try to contact a local newspaper/television station, they may have additional resources that you can use. Also, try the US.gov internet scam site I was able to talk to a person after going through my bank to get the name of the bank were the charge originated, then calling that bank with the company ID and trace number. They referred me to the billing service that the scammers use. After being given the wrong number, I called the billing service back, and they had someone call me who agreed to stop the charges, after reading your message now I'm sceptical. I think the whole thing is very shady, I'm reporting to every and all law enforcement agency that would be interested in online scams. And I suggest that you do as well. Try to contact a local newspaper/television station, they may have additional resources that you can use. Go to the US.gov internet scam site, there are a lot of places to report what happened. Hopefully they'll get them before they victimize too many other people

I feel thaat these companies that are thating funds from peoples accounts should be closed. It is not clear when filling out the paper work that you are telling them that you are willing to pay for any fees that the come up with. Then when you try to find out what is going on you get no where on the phone or the computer. The phone they give you is a recording and you can't talk to a real person this should be illegal.

Yep, this company is absolute ###...

And yes, my roomate is naive about internet scams, but that doesn't mean that they should be allowed to continue to operate in this manner. I intend to pursue this matter as far as I can. But the sad fact is all these people will do is simply change company name and number as soon as things start getting hot, and will be back to fleecing sheep in no time. In the mean time, I'm putting their name up in as many places as I can, and writing to as many trade commissions, FBI, BB, you name it...

I have the same problems, they have been taking money from my checking account since January 2008. I have no idea how to contact them.

Please be very careful when you see this name come up. Once you are on their web site and JUST TRY to get a payday loan you will be charged. Then you will not be able to get back to that paticular web site because it goes automaticly to a sign in page and I for one never got a confirmation email from them. They charge your account 31.85 and 7.99 then when you try customer service to see if there are any other charges the "live chat" person disconnects you. The phone call I tried to make I was on hold for 15 minutes and I can not find the web site again.
Payday Loan Resource Center is a fraud and in my opinion can be classified as a "PREDATORY LENDER" and should be stopped/shut down.

Illegal withdrawal from bank account for --they say signing up for some kind of monthly payment plan -which I did not!

Kelly: Hello, how may I help you today?
sthirahara@hotmail.com: I hope so. I am on the phone on hold with you, as well.
Kelly: Steven T Hirahara ?
sthirahara@hotmail.com: I cancelled my membership in June and they told me at that time . yes
sthirahara@hotmail.com: that they would cancel my membership, at that time. and I checked my balance and noted the same amount taken out of my account, again yesterday. which of course, incurred a NSF as well.
sthirahara@hotmail.com: hello?
sthirahara@hotmail.com: Kelly!
Kelly: Just a min
Kelly: The subscription to PaydayLoanResourceCenter.com had been cancelled, .
Kelly: I am sorry but the service is a non-refundable fee, cancellation does not reverse the charge, cancellation only stops the monthly charge. You will still be able to use the site for the time you paid for on the site even if you cancelled today you still will have access to the site for the remaining time of access you paid.
Kelly: As stated in our terms, if the application is proven to be fraudulent you will be refunded in full. You will need to follow our fraud resolution policy, You will need to contact your local police station and file for identity theft, once you have a copy of the report you can fax it in to us at [protected] and we will be able to provide the officer working on the case with all the information needed to trace the application back to the person that applied for it. Once it has been proven the application does not trace back to you we will be refunding your account in Full.
sthirahara@hotmail.com: are you listening to my meltdown recorded previously.
sthirahara@hotmail.com: obviously not. because you will understand that the fraud is on your part, by continuing to charge me for a membership/service that I had cancelled. No one else would have authorization to withdraw funds through ACH except you.
Kelly: Subscription cancellation date Jul 10
sthirahara@hotmail.com: what about the one in June?
Kelly: Dont show any cancellation order in June
sthirahara@hotmail.com: I called and cancelled my membership around June 10-11
sthirahara@hotmail.com: and next month you wont show one for July. either. Do you understand that you are the one committing fraud by repeatedly using previously provided personal information to repeatedly take "small" amounts out of my checking account repeatedly, with different payees and phone # but for the same amount.
sthirahara@hotmail.com: and then as now you and others only offer to give me a number, but no other verification that you will no longer use my previously authorized information to withdraw through ACH until you are caught. doing this on a wider scale.
sthirahara@hotmail.com: KELLY!
Kelly: ?
Kelly: That is the only cancellation oder i show under this subscription
Kelly: As stated in our terms, if the application is proven to be fraudulent you will be refunded in full. You will need to follow our fraud resolution policy, You will need to contact your local police station and file for identity theft, once you have a copy of the report you can fax it in to us at [protected] and we will be able to provide the officer working on the case with all the information needed to trace the application back to the person that applied for it. Once it has been proven the application does not trace back to you we will be refunding your account in Full.
sthirahara@hotmail.com: I didnt apply for anything to do with a payday loan in July, so I couldn't have subscribed to your service. I did cancel a membership at a different phone # for the same amount in June under "Payday Loan Resource Center" and that is how I got to this chat. Now, do you understand my reluctance to accept that you have indd
sthirahara@hotmail.com: indeed taken my information out of your system, so I no longer am charged the "little amount" out of my checking account for a service you are not and will not provide anyway. that sounds distinctly like fraud to me.
sthirahara@hotmail.com: Kelly? Hello, because I think you have been doing this longer than just July, I'll check my bank statements for similar charges. and turn those over to the police and they will show the pattern of your fraudulent business/service.
sthirahara@hotmail.com: hello?
sthirahara@hotmail.com: hello
Kelly: Service has been terminated
sthirahara@hotmail.com: and when and how will I be assured that I won't be charged for another membership subsequent to this date?
Kelly: cancellation confirmation num [protected]
sthirahara@hotmail.com: yes and I received a 8 digit number that someone made up to give me confidence that my subscription was indeed cancelled, as well
sthirahara@hotmail.com: I don't need to follow your fraud resolution policy, I'll just turn my bank statement transactions to the police indicating the "views" of your electronic withdrawals.
Kelly: As stated in our terms, if the application is proven to be fraudulent you will be refunded in full. You will need to follow our fraud resolution policy, You will need to contact your local police station and file for identity theft, once you have a copy of the report you can fax it in to us at [protected] and we will be able to provide the officer working on the case with all the information needed to trace the application back to the person that applied for it. Once it has been proven the application does not trace back to you we will be refunding your account in Full.
sthirahara@hotmail.com: I just checked my transactions and you have been skimming since May. Different payee but same amount. to the same place. Now, you're saying that I have prove that my identity has been stolen to prove that the fraud has taken place, on my side, when I can clearly see that the fraud has been committed on your side, because you may not know it, but you are acting in concert with those committing fraud by changing the payee on the withdrawals made through ACH, but not changing the amount for 3 consecutive months, and I'm told that the fraud resolution policy is such and such, knowing full well, that won't resolve anything. because you are the ones committing fraud
Kelly: That's all the info i have on this, .
sthirahara@hotmail.com: I have this same discussion like monthly and I'm not stupid enough to buy into the guilt and shame trip that you try to lay on your usual members. I've been having these meltdowns monthly due to your "service's" greed and avarice. you are not providing any service, you are merely harvesting information which can be used to withdraw "small amounts" of money from multiple "members" on a monthly basis. You're not a clearinghouse for payday loans, you insinuated yourself into the legitimate businesses that do make such loans
sthirahara@hotmail.com: have a good day!
Chat session has been terminated by the site operator.

http://server.iad.liveperson.net/hc/28623331/?cmd=file&file=chatStart&site=28623331

I wonder why I even waste my time.

my account was debited by the same company twice and also by some identity theft protection company affiliated with them... how ironic.. i have no contact number for them.. does anyone have a phone number i can get?

I was just hung up on when I asked to speak to a Supervisor. I will be contacting the BBB today.

My Attorney General of Missouri is trying to help recover my funds.
I was unaware that I had either checked (or not checked) a box signing up fro PLRCLLC services while I browsed a payday loan website.
MY ATTORNEY GENERAL IS STUCK.
THEY NEED A PHYSICAL ADDRESS & CONTACT NAMES.
PLEASE HELP.
SEND A PHYSICAL ADDRESS & CONTACT NAMES OF PRESIDENT ETC.
Thanks.
Dolores

My attorney general of Missouri is working on my complaint that I was not aware of signing up for PLRCLLC services:however, they need a physical address and contact names. THAT IS WHY I AM ON THIS SITE.
PLEASE HELP ME.
I NEED A PHYSICAL ADDRESS & CONTACT NAMES OF PRESIDENT ETC.
Thanks.
Dolores J. Hamelin
icevinlandusa@yahoo.com

This people are a joke i signed up to yes. but i wasnt told i was gonna be charged they charged me $17.93 and my bank said to close my account cause even though i cancled my subscription they were still going to take money out. I have printed there terms and conditions as long with other stuff and i will see to it that they get what they deserve a nice kick in the @$$.

update:

I reported them to the BBB-BUT they were unable to obtain a response from them so they were unable to resolve my matter. I did contact my bank and they refunded my money and blocked them from doing it again. My bank is Bank of America and it was pretty easy and they didnt give me a hard time.

this has happened to me as well. I filed a complaint against them with the BBB. If you go to live chat and ask nicely for their address they will give it to you, or at least, she gave it to me. if anyone wants their address, let me know and i will give it t0 you.