Playerup reviews and complaints

So I had bought a Destiny 2 account it was my first time doing so and I will probably never come back to Playerup to buy anything. Due to the fact I have waited for almost a week and no communication at all just a bad experience overall and I hear the middleman doesn’t even pay the seller most of the time so I would not recommend buying from Playerup

Transaction ID:[protected]

They have shifted their site to middleman.net. I waited two months for my money to deposited in my wallet. After writing a negative review they did it. But then again no response once I took down the review. They keep blackmailing me to take down negative reviews and they'll then send the money. They never do. I've waited so patiently all this while but now I'm convinced I'll never get that money. They're scammers. Check the PlayerUp subreddit filled with people saying they didn't get their money. The middleman takes up all the money.

on wednesday (08/09/23) my account was bought, i delivered the details and confirmed delivery on my side, the following day (08/10/23) the buyer confirmed delivery. I submitted my payment details and have been waiting since for my payment. I have not been paid and playerup has made no effort to communicate with me about the sale after several messages. it is currently the 19th and im still waiting to be paid. meanwhile none of my tickets or conversations have been responded to.

Date: August 7th

Listing: Gambling account

Price: 200€

I make a post selling an gambling account and request a middleman service.

Buyer pays for the account (It has been confirmed by the site) (They hold the money).

I deliver the account and change the order status to delivered.

Buyers secured the account and is happy about his purchase.

He also marks the status of order as delivered.

I provide the needed information for them to send me the money.

But I havent received anything and its been more then a week.

They have ETA of the payment and it was 24-144 hours, time went past this and i still dont have my money.

Now the website is down...

It's been over a month and I still haven't received my payment. I sold my own Pinterest account. Buyer confirmed delivery 6/25/23 and started using Pinterest account. But I can't receive my payment from them. They don't reply in telegram. And I haven't received any answer from support on PlayerUp website.

Transaction ID: [protected]

Username: vlkon1

I was the seller, with the buyer wanting to go through a Middleman I whole heartedly accepted this idea since with all my dealings with them they have yet to disappoint me!

Not only we're they really patient with me and the buyer, but they also laid out more options when a previous option was blocked... completely making the sale a whole lot safer and quicker!

I would 100% recommend people to use a middleman on this website since they are absolute saints!

Ive used their middleman service and wanted to cashout but 3 months and i still havent gotten my money of $348. They give you false promises and words but all they do is delay the process. They will not give you your money. Ive tried texting them actively for the past 3 months but no results. They threaten to not do your transaction if you have bad reviews about them in review sites.

I had written a review earlier about how they didn't send the money even after two months. They made me wait through each step of the process. From creating a thread to sending money in wallet and now in sending it to my bank account. They asked me to take down the review earlier and that they'd help me out. The middleman did send the money to my wallet but now they're again taking long with sending out the money in my bank account. They also sent me only 174 usd when the buyer had paid 206 usd. Though they mention they don't take any money for their services.

At this point I'm not sure I'll ever get it.

The middleman never responds no matter how many messages I leave on the thread.

Username: Kugelblitz2

I wrote a review earlier about how they were not sending me my money even after two months. As soon as I wrote the review I got a response within one day. Now they've credited the money to the wallet but not sending it to my bank account. Even the credited amount isn't full which I asked about as they mention they don't deduct any money. I got no response as to why that happened.

And now it's been a week without my payment although they mention it takes 1-96 hours.

Their services are extremely slow and until now I'm not sure legitimate as I tried it first time. I'm not sure I'll try it again. After making me wait for two months it seems they're again going to make me wait a long time.

I sold a reddit account for 200 usd on 17 May 2023. The buyer confirmed the delivery and has since been using it. However I receive no reply from the support when I open tickets to ask about my payment. It's been two months and there's no sign of even an update. At first I thought it's just taking time. But going through other people's experience I'm convinced I've been scammed. Highly disappointed.

on 26th December 2022 i listed a star trek account on playerup.com to be sold,

On 31st January 2023 some one offered me $230 i accepted this offer.

He buyer sent his money to the middle man ready for me to hand the game account over.

After sending the game account over and the buyer being satisfied the order was complete, the next stage was putting the money from the middle man to my player up wallet which was never completed even though they stated it was on 2nd February 2023,

i have since requested for the $230 to be sent to my bank or pay pal account on several occasions with out any success.

Overall i have still not received the $230 player up owes me

I can provide further details if required

I sold my Destiny2 account and they won't pay out!

3 Way Conversation srated after 24h Feb 24,2023 and buyer Confirms Delivery Feb 25,2023

And i never get my money

On Mar 25,2023, 11:42 PM they add the money in my Middleman Wallet Balance and tried to cash out and it have been Pending since then

4 months now and nothing not even 1 reply from MM

And they say noo fee but they take 78$

I've contacted them over and over but nothing never replay. This is a scam site. You've been warned

In the end the suspended me

https://www.playerup.com/threads/suspended-member-moka*******958

Date of dispute:17/5/2023

Transaction ID: [protected]

Email: [protected]@gmail.com

Buyer PlayerUp username: justinbradray

I delivered my reddit account to the buyer, he confirmed the delivery and has been using it. However I've received no updates whatsoever on the payment. I've tried opening a new ticker for support, asking middleman support in private conversation several times but receive no reply. The buyer didn't reply either though I can see he was online.

I've sold a GitHub Student Developer Pack through PlayerUP. they dont Cradit my account.Even I have 100% good revew.But PlayerUp not paid yet any fund even single order payout.They always say their Paypal Had problem send Us Invoice.Totally unprofessional Support.They reply in month and saying Like this " Your transaction is now officially complete. Your payment has been successfully scheduled to be sent and it will appear in your Account within an estimated 1-96 hours." Total Sent = $39.51.It,s Small amount for payout.They cannot pay.I dont worry about my money I Just wanna to review because next time no one gone Scam with their site. So just away from them.I have full video and and screenshot All my orders and converstions.

I used this website because i was looking for 2 things older discord accounts and a twitter account created in 2008 i got discord accounts for cheap on this website and a twitter account for $25 so i spent around $34 on this site and it’s been months and i never received anything from this website at all the seller said they never received anything and i never got anything i got a order confirmation email and i’m disappointed in lack of service i would like to get the accounts back i can’t get a refund due to me using lowes gift cards as a payment method i should have known it was a scam because of that but what i was looking for was hard to find so i wanted to try this site i know people who have tried it and it worked for them and their official support channels do not work i have read that if you leave a bad review on their trustpilot website they will reach out and work with you but their trustpilot got banned just terrible support i would be fine with this if they actually had a support team

I've sold a game account for $40, the buyer sent the money to the middleman, and I gave the buyer the account and password. It's been weeks since I requested payment, and the middleman still won't give me my money or even reply to my conversations.

The live chat didn't work, I waited hours and nobody will come and help me, it had an estimated waiting time of 30 minutes but it's fake.

Its been over 1 month, I've made a sale on the website, I've opened multiple tickets, tried to reach out to support, everything. They will ignore all your messages, they will not send you your money. You're gaining nothing by using this website as a seller. They ask you to contact support to solve issues but when you do, they'd just ignore your messages, You can clearly see they were only a few minutes ago on Telegram and I've sent them a 100 messages in the past few days. Nothing.

I already made a complain on this subject, they had me remove it or mark it as resolved. Well guess what, nothing is resolved, it's just their way to make sure they don't have a bad reputation so they keep scamming people off their money.

Keeping the story short, I sold an account weeks ago on their website, transaction ID: [protected] , the buyer made the payment (which was confirmed by them as well) and got the account he paid for. That is when the trouble began. I followed every single step they told me to, and yet I have received no payment and they won't even answer.

Now I am out of an account and I am short of 348$ (Which should have been 400$ but I won't even get to the part that they are keeping fees that they are not declaring).

The only time I got a contact by them, after multiple tries, was to remove every complain I had sent or mark them as resolved so they proceed with the payment, and then once I did remove them or marked them resolved they disappeared again. I am 90% sure that is the same thing they have done with the other complaints that are marked as resolved in here...

I just want the money sent to me, ASAP!

After selling, got the balance, and proceed with the cashout.

Then, as always, got the message that i will get the money between 1 - 96h.

Then, 1 year 2 months later, im still waiting.

Tried everything, being nice and patient, after half year, tried spamming (because i got not a single answer), and what i got for spamming is A WARNING, and my cashout got suspended, i stopped the spam and they proceed again with the cashout.

Surprise, nothing happened again, got multiple answers after that.

That there was an error in my cashout so i RECASHOUT 5 TIMES now, every one of them i waited 4-5 days in silent waiting if the money appears.

Nothing happened, this last time was a joke.

I HAVE TO REMOVE BAD REVIEWS TO PROCEED WITH THE CASHOUT, BECAUSE THIS DELAY IS MY FAULT FOR DOING THIS THINGS.

They JUST SAID that this is my fault. WAITING more than 1 YEAR is MY FAULT.

This guys are SCAMMERS, and i got everything recorded.

Im waiting again for answers, if i dont get them, will do whatever i have to do to finish this.

BE ADVICE, IF THEY TOLD YOU TO REMOVE BAD REVIEWS TO GET YOUR MONEY

ITS NOT TRUE.

It has almost been a year since i sold my minecraft account for $110, (17th of September 2022) And i have not received my money. It's the 5th of July 2023 as of right now. I've logged in almost every single day but they just won't respond to me. After about 3 months of not hearing anything back from them they told me "Sorry for the wait. I have added this payout to the expedited queue." (message was send on 12/26/22) Even though i've asked 20+ times why they aren't responding and why they still haven't given me my money. The buyer of the account has send full proof that they have completed the payment and that playerup has the money I should have. I have also tried to get in contact with them via live support chat. It said I was 2nd in queue and it should take roughly 19 minutes. I waited 7 HOURS and it still said I was 2nd in queue.