Raven Media reviews and complaints

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We would not have charged you had you called customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. That is why we have the Terms and Disclosures posted on the sales site directly above or below the "Ship My Kit" Button depending on the site you order from.

Here are the Terms and Disclosures that are located directly below or above (depending on the site you order from) the "Ship My Kit" Button. Also the first paragraph of the Term & Condition refers you to Terms and Disclosures on the sales page.

For your security, all transactions on this site are protected with Secure Sockets Layer encryption. By clicking “Ship My CD”, I am ordering the Grant Master CD™ and trial membership for $2.29 S&H, after the seven day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Express Business Funding™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as “GRANTSEARCHASST”. For questions, call [protected].

For customer service you may call [protected] and they'll be happy to assist you.

The Information on our Grant Master CD is general information that you can find for free on the internet. We have gathered the information and put it on an easy to access and navigate CD for your PC. This saves our clients the time and let’s face it frustration of having to search out this information on their own. That is why our Grant Master CD is free and you only pay $2.29 for the Shipping and Handling. Along with the Grant Master CD you receive a 7 day free trial to our Grant Resource Center. This is our members website were you will be able to learn the entire process on how to write and submit a grant proposal. It is easy to start utilizing the Grant Resource Center by simply watching the tutorial videos that explain how to access all of the features on the site. Our team of writers headed by acclaimed Grant expert Dr. Porter provides a monthly cover story that provides the newest information on grants and grant related topics. We also provide a quarterly news letter that provides in-depth information on current trends in government and private funding. As well as the latest financial advice on how to find and manage grant money. You will be able to search grants through multiple grant sources. You can search for Federal, State, and Private Grants you can also search for Scholarships. Another exclusive feature of our Grant Resource center is that you can enroll in the Grant A Day program where a Grant is given out daily. In three easy steps you can apply for the Grant a Day program and you will be eligible for it as long as you are a member of the Grant Resource Center. Here is the link to our testimonials site http://members.ravenmediainc.com/granttestimonials/ were you can read what some of our successful clients had to say about our program. Another feature we offer is our live one on one chat representatives. They are available to answer any questions you have along the way. All these features and more are designed to help you be successful in locating, applying for, and receiving a grant. The information that is offered through the Grant Resource Center website is more extensive than what other companies sell in coaching programs that cost a thousand dollars or more. So we feel that we are offering our clients the best value in the industry. We offer all this for a reasonable monthly fee of $39.95. Ordering our Grant Master CD also includes two fast action bonuses. The first fast action bonus is for Express Business Funding (EBF) which has a 14 day free trial. This program is designed to help customers through each step necessary to obtain a loan for a small business. This includes researching and putting together a business plan, presenting that plan to the SBA, filling out a loan application, and anything else that may be needed along the way. After the trial period, it is a reduced monthly membership fee of $7.95 because you are already a member of another of our programs. The second fast action bonus is a 21 day free trial for Network Agenda an affiliate company. That offers an online date book service that will allow you to keep track of your daily schedule and will even send you reminders to your email and or cell phone. After the 21 day free trial the service is $9.95 a month membership fee. We offer these trial periods to give our clients a chance to use our service and see the value of it for themselves before they are billed for it.

If you are another customer reading this and you can contact our customer service department at [protected] and they will be happy to assist you. If you've already tried our customer service department and feel like you weren't treated fairly please contact me ASAP and I will address your concern immediately. Please email me at ryanr@wskc.org or call us directly at [protected] and I would be happy to address your concerns ASAP.

Sincerely,
Customer Service Administrator

I have been hit with a barrage of calls from RAVEN MEDIA, stating that I have bought something from them.. they even have the last digits to my credit card!

I have never heard of this group, they keep trying to pawn off *free* things to me, IF I confirm things.. they are a scam!

Someone do something.

I had several unauthorized withdrawals from my bank account for Network Agenda and BSM Grant Search. Recently, I purchased a CD for "Google Money Profit". This was sent from a company called Raven Media (the withdrawals started before I received the CD). I've been working on this all day trying to find out where the withdrawals came from. When I send emails to Raven Media, I got some rather nasty replies. I called the number for cancellations that I found on www.googlemoneyprofit.com [protected]). There was a very long wait, but it was worth it. I found out I was actually calling Raven Media. They cancelled my Google Money Profit account. I had to ask a lot of questions, but finally found out that they were associated with Network Agenda and BSM Grant Search. Apparently, when I ordered the Google Money Profit CD, Network Agenda and BSM Grant Search were services that were included (obviously not free). I was able to cancel the BSM Grant Search while on the phone and they agreed to return the money they had withdrawn from my checking account. The number for Network Agenda was provided, and I had to call them [protected]) to cancel the account. I hope this is the last I hear from any of them, and I hope this info helps others with the same problem.

I also signed up for the mastergrant cd with the promise of a one time shipping fee ONLY and was not aware that I would be continually charged every month - I have disputed the charges on my credit card however I cannot find a telephone # to contact the mastergrant cd "company" to stop them from continually charging my account - if anyone has any information on how to get in touch with these scam artists to stop the accout from being charged please post the telephone # - and if you are looking get this "free" cd - DON'T!

There are hidden charges and the customer service personnel barely speak English. The customer service operator will not listen to what you're saying. They just keep talking trying to sell you something you just don't want. I took me a long time to cancel GoogleMoneyProfit. They charged my account when I did not use the product. Getting this canceled was a nightmare.

On 9/12/08 I ordered a cd and waited for its delivery. It never came. It was for 1.95. My computer & internet went on the blink for 2 weeks & I forgot about the order until I check my account & found that they had pulled from my account $58.61 . I called and after waiting over 1/2 hr., I was told that I had a week to cancel and since I didn't I was charged that amount. The woman told me I could not get a refund, but she would cancel my account.

I have been scammed by this company as well as several other people that I can see. This business should be shut down or they should have in BOLD letters what their intentions are, including that they plan to have recurring charges on your credit card!

For the first month, they charged my business credit card 3 different times. The first for $1.97, the S/H for the CD, which I also never received. The second, for $29.95 for internet website access, which I have never even logged on to. Which to me proves that I was never aware of any website. I JUST WANTED THE CD! And three, for some sort of 'Express Funding Program.'

I have my secretary pay my cc bill every month and these charges went unnoticed for almost a year. She was off today, 10/22/08, so I went through the statement and noticed some charges that should not have been there. Upon pulling my CC bills for this past year, I found 3 charges each month on there, totaling $47.85 each! I thought to myself, this has to be a scam! I never would have authorized a recurring purchase of that sort when all I wanted in the first place was a stupid CD that I never even received. Now why would I keep buying something if I didn't even receive the first part of it!

I called the company and demanded that they send me a copy of every single charge that they have ever put on my cc bill. She said that she would refund two of the $29.95 charges and that was it. TWO?! Two out of a total of 13 that was on there? NO! I told her that I would not get off of the phone until I received a full reimbursement, that their company is a scam and I cannot believe that they are still in business. She then said that she would refund two additional $9.95 charges. I WAS FLOORED! I told her then that I would spend the next week searching for every online company that I could report fraud to. She then put me on hold.

When the call ended, she ended up refunding me THE ENTIRE AMOUNT< EVERY SINGLE CHARGE!

DO NOT back down to this company, if you feel that you have been taken for a short ride, take them for a roller coaster ride right back!

I found a strange charge on my credit card from Grant Search. I have never visited this website and I never ordered this CD. I am very concerned how they got my information and credit card number. There was also a charge from blockbuster.com on the same day and I have never ordered anything from them.

I tried calling this company with the 800 number on my credit card bill and tried to find out what this was. The person on the other end insisted I ordered this CD from them, when I told her I had not and how did they get my information she kept asking me for my address and email addy. I told her I would not give her anymore information as this was obviously some kind of scam. I told her to remove the charges and she said she couldn't as I ordered this CD to get information about obtaining a grant.

I have never seen this web site. I have no need for a grant (not really sure what getting a grant entails other then for school). She was very unhelpful and I ended up hanging up on her and calling my CCard company and reporting these 3 charges from them and the one from blockbuster.com. I have never ordered anything from blockbuster either. I closed my CC to make sure no further charges would be applied.

This is some kind of scam and I really want to find out how they got all of my information. I do order products online but usually only from trusted sites. This has me very confused! I see a lot of people on here who did actually order the CD but didn't read the 'fine print' to see it wasn't a free CD where you only pay shipping but I never even visited the site much less ordered it!

Anyone else experience this? My CC is going to investigate but I really want this company shut down! total scam, CC fraud at it finest!

THIS COMPANY MAKES IT APPEAR THAT IT IS FEDERALLY OPERATED, I WAS LOOKING FOR FEDERAL GRANT MONEY FOR MY DAUGHTER TO GO TO COLLEGE, IRONICALLY FOR CRIMINAL JUSTICE. THE WEB SITE I WAS ON STATED THE CD WAS FREE, I JUST HAD TO PAY FOR S/H, $1.99, I RECIEVED AN E-MAIL STATING MY ACCOUNT WOULD BE CHARGED $1.99 FOR S/H. WHEN I RECIEVED MY BANK STATEMENT IT NOT ONLY HAD THE$1.99 BUT IT HAD AN EXTRA $1.00, THEN THE FOLLOWING MONTH THERE WERE 3 MORE CHARGES, $7.95, 9.95, 39.95, NONE OF WHICH I GAVE THIS COMPANY PERMISSION TO WITHDRAW FROM MY ACCOUNT. I HAVE CANCELED MY ACCOUNT, AND I HAVE FILED A FORMAL COMPLAINT WITH THE F.B.I. AFTER SPEAKING WITH THEM ABOUT THIS MATTER. I STRONGLY URGE ALL THOSE THAT HAVE BEEN SCAMMED BY THIS OUTFIT TO DO THE SAME. AS THEY USE OTHER BUSINESS NAMES TO EXTRACT MONEY FROM ACCOUNTS . SUCH AS BSM/GRANT SEARCH, NV, BSM/SBA EXPRESS, LAS VEGAS, NV, NETWORKAGENDA, ST.GEORGE, UT. FOR THOSE LOOKING TO PUT A STOP TO THESE INTERNET THIEVES PLEASE LOG ON TO THE FOLLOWING WEB ADDRESS: WWW.IC3.GOV-FILE A COMPLAINT WITH THE FEDS! THEY DO NOT LIKE IT WHEN PEOPLE, BUSINESSES, COMPANIES MAKE THEM LOOK BAD. AND THIS IS WHAT THEY ARE THERE FOR AS ANYTHING WITH A BANK AND OR INTERNET IS FEDERALLY REGULATED.

I send for Raven media's 'Growing Rich With Google' and was told I only had to pay the $1.89 shipping fee. I was told that IF I wished to use this product I would be billed 29.95, IF I didn't cancel after the trial period. Two days after I received the CD I promptly canceled my membership, because what I read did not interested me. This was 2 months ago. Since then my credit card has been charged TWICE and not for the $29.95 I was told, but for $39.95! I have tried contacting Raven Media about this at [protected]. The first time I called I was on hold for 45 minutes, I got tired of waiting and hung-up. I've tried repeatedly since then and have been told this is no longer a working number.

I have contacted my bank and asked that they look in to this and see if they can stop payment and block these guys from getting anymore from me. I am in hopes that this can be resolved without having to get a lawyer. I work hard enough to get what I have and don't think it's right that someone is sitting in front of there computer and ripping-off honest people. to me, this gives the HONEST Internet businesses a black eye.

This company offered a Free Federal Grant Kit- cost of shipping only. After I signed up, I saw a $39.99 charge go through on my card. I called customer service in India and hopefully the charges will be removed. Do not use this company.

To address your concern about our company being a scam - that is not true. We've been in business for over 7 years. If you'll notice, we make every effort to respond to every complaint to our customer's full satisfaction. If we were a scam, we would not care what was being posted on online complaint boards. Unfortunately, online complaint boards are an open forums where anyone can say anything they'd like about anyone or any company without any substantiation.

This CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. Also access to one of the largest grant data bases you can find anywhere. Where you can find both government and private grantors. It offers information from Dr. Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of it for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

If you are another customer that is reading this and you feel that we have failed you in some way please email me at ryanr@wskc.org or call me directly at [protected] and I would be happy to address your concerns ASAP.

Sincerely,
Ryan R.