ReUnion.com reviews and complaints

EMAIL ADDRESS BOOK HARVESTING

Complaint Rating:
Company information:
REUNION.COM
1045 N ZANG BLVD
Dallas, Texas
United States
Phone: [protected]

I am an attorney researching the business practices of WWW.REUNION.COM and WWW.MYLIFE.COM . I am interested in their practices as it relates to the unauthorized SCRAPING OF EMAIL ADDRESS BOOKS.

Pending my review, consideration of legal action shall be evaluated. I located your complaint from a google search of all those complaining about reunion.com and my life.com . Any information you may provide would be helpful so as for me to understand the issues, but response should not be considered as developing an attorney-client relationship. I merely need to obtain information.

Here's a few questions:

1) were you enticed to visit reunion.com after an email came to you, appearing like it was from a friend, inviting you to join reunion.com?

2) do you feel the terms of service and privacy policy noted on the site explained what exactly reunion.com was going to do to your email address book?

3) Were your email address contacts emailed an invitation to join reunion.com after receiving an invitation which claimed you sent them the invite?

4) how has your involvement damaged your reputation or any finacial losses?
So as to support my interest and qualify my identity, I would refer you to a few of my recent cases I filed, so that you can confirm that I do represent individuals in internet privacy matters. Google my recent cases:

lane v facebook,
valentine v nebuad
simon v adzilla

Once you locate these cases, review the atorneys noted, and then confirm I have the same email as the attorney noted on the lawsuit:

"Attorney Joseph H Malley
malleylaw@gmail.com"

Please feel free to contact me in confidence to discuss any issues. As noted at this point I am merely researching and discussing complaints to determine if there is any allegations of merit.
Thanks
Attorney Joe Malley

email me back at: malleylaw@gmail.com

I don't understand all this stuff

i also have been scammed by this site the people who had supposedly tried to contact me didn't even graduate from a high school in the state i did and the ages of the people didn't match my age.if any one knows a government agency to report this to i would be glad to know

Unfortunately, I am just beginning to realize the nightmare that I have gotten myself into. I did not realize that they were going to charge my credit card for the whole year at one time. They make you think it is only $5 a month. The only reason I went to this website is because they sent me an email stating that someone was searching for me and I was curious to see who it was. Turns out it was someone that I didn't even know. So I emailed them asking them to please refund my money as I mistakenly thought I was only signing up for 1 month and was told no, they do not give refunds. So I have a feeling this is going to be a long drawn out sad ordeal.

This company is a total scam. They are buying huge amounts of data from 3rd parties, and offering on their sight to entice other members to join. They assign a user "profile" to all the data that they buy, even though that person has never registered for their service. They also list family members and places lived on the search results as if they had been really supplied by the user. Attempts to remove your name from this list is not possible. I you follow their opt out policy, you must either submit MORE personal information about yourself to their website, which does not make sense if the purpose is to DELETE unauthorized personal information in the first place, or th only other choice is to send a notarized form via snail mail to the address provided. After doing this they do not respond. I then filed a complaint with TrustE, which is a seal that they proudly display on their sight. After much contact back and forth, reunion.com did NOT delete my name, but now the search results states "USER PROFILE not available" I am not and have never been a user. Also, on the initial search screen my name is still listed with places lived, family members, etc. Nothing here has changed. I am still complaining through TrustE but so far their response has been just to rubber stamp any thing reunion.com says. This is an evil company. Stay away... oh that's right you can't, everyone is already there.

This is an open letter to the owner/CEO of REUNION.COM, Jeffrey P. Tinsley, who is very hard to locate (he thinks) even while he is ripping off all the private data of as many Americans as he can, and selling it for Big Bucks on his unsavory reunion.com and highschoolalumni.com sites. Turnabout seems fair play for one who thinks nothing of violating other people's privacy and violating their boundaries, jeopardizing their safety and peace of mind...

Well, Jeffrey, you are a little hard to locate, but we found you, at [protected], x105. We really do not like the fact that you are publishing private people's private information on your reunion.com and highschoolalumni.com sites, without their knowledge or permission. We suggest that you STOP DOING SO immediately. Surely you can convert your sites into OPT IN instead of OPT OUT.

Oh, we also found your home address in google and Peoplefinders and other sites. We learned you gave $4600 to the B.O. for Prez campaign; and that you attended Granada Hills Senior High. We also learned your house on ASHLAND PL in L.A. is a mere 6165 square feet! Nice digs, at OUR expense, as you clearly are making Big Bucks by selling our private info. Some people consider this lowlife BLOOD SUCKING...

Oh, by the way, we noticed several MINORS are listed in your database at reunion.com --don't think the Feds or State officials will be very happy to hear about that.

Well, thanks Jeffrey for listening. Hope you REVAMP your sleazy snoop-site to make it OPT IN instead of making private people jump thru hoops in order to get out of your sleazy snoop system.
Cheers!

This is a horrible, horrible company. Block the domain BEFORE you receive your first email! An employee at my company received an invitation from a friend. She thought she'd check it out, overlooked the tiny, tiny box that allows you to opt out of having them send an invite to everyone in your address book and - voila - everyone at our company and all of our email lists for different teams and client groups are now being pelted relentlessly with email from reunion.com. Since it came unwittingly from someone they knew, more people made the same mistake, overlooked the opt out box, etc, etc. We spent hours trying to untangle this mess. When you go back and hit the "delete this account" option you don't notice the tiny print saying you have to call them to complete the process.

I called and told them to stop all email to our domain-based email addresses. They told me it couldn't be done - even though I can prove I own the domain. I insisted on speaking with a supervisor and made it very clear that I would invite everyone annoyed by this, by extension more than a 1, 000 people, to complain to all the relevant authorities. They said they'd stop emailing our domain. We'll see.

Yes, they sent things to people I know without my permission! And I am having trouble getting them to stop.

Same again... spread the word, they only want to have a REUNION with everyone's money. Shame is they could make more of the long term by being straight up. Let me know if there is a class action.

They did the same crap to me. They had a message upon registation that they were running an introductory fee of $5.00 a month, and they lied saying you wouldn't be billed right a way. They didn't say that they would bill it all up front and they did. i looked at my bank account and say they charged me $60.00. The only thing that prompted me to sign up with them was my School had it 's 20 th year anniversay recently and i got an email claiming that 17 people were looking for me. When I signed up there were were no one I knew, just random people from different states. One person had my same name from another state. They probably found her from a phone book and added her name on. I called the company for a refund and after I held the line for about 30 minutes the call disconnects. I do beleive they are tied into other companies like Classmates.com . I also notied on my account were other little charges for $1.00 here and $4.00 there. Cut off your card immediatley if you have signed up with these crooks.Beware!

Paypal defends the transaction on Reunion.com behalf - apparently this little scam is profitable for everyone in the money line. What's sadly ironic is no one is ever reunited with a long lost friend. Simple scam

Same thing happened to me today, i was thinking about stopping payment on the card and just paying the stop payment fee. Thoughts?

Same thing happened to me. Only difference is I chose the one year membership because the ad stated it was only $5/month. Never did it state that I would be charged $5/month for all twelve months ALL AT ONCE! I got charged $60. I called that same day, and they said they wouldn't issue a full refund - they could only give me a partial refund. They charged me for only one month, rather than the entire year, and would process a refund for the rest. They also said it would take 7-10 usiness days for it to be credited back to my account. This was on Aug 31, 2008; it is now Sept. 12th, 2008. Not counting Aug. 31st, and not counting the weekends, it has been EXACTLY 10 business days. I called them up again, just now, and of course, no resolve. They want me to contact my credit card company and speak with them; if they say they haven't received their request, then I have to call reunion.com back and THEN they'll submit it manually on Monday. So now I have to wait until MONDAY... I need my money back NOW.

Here's what I find astounding about this company. I did some research on this company after they made their infamous unauthorized charge to my account. It didn't take long to find complaints dating back as far as 2005. So after 4 years and tons of complaints, their solution is to CHANGE THEIR NAME AND *NOT* CHANGE THEIR POLICY?!?!? Why? So they can hide behind a new name and keep ripping off people?

I won't be surprised if the government is involved in this (I hope not). Or else why with all THOUSANDS of complaints filed against them they are still in business?
TO CEO: What a ### business to build your wealth on others private lives. To me no matter how richer you get you will be always the poorest. Poor of ethics, self respect and success. I am very positive that within yourself, you have very very low self-esteem.
You are by all means not less than any terrorist out there if not equal or worse. To me and a lot others, CEO you are eating off a dumpster.

To all respected others who might read this comment sorry for using the word (###). Take care.

deactvate my subscriptionnow 1-21-009 chang your card no.# that what i dide .i ask reunion to delete my subscription one mouth ago i will see what i can do about a lawsute

I first have to say that I did not have an issue with the amount that I was billed as I agreed to it and sent the card information as it was acceptable to me. I looked on my bank account and I was charged a $1 fee twice... I know that $1 is not much but I do not like being charged twice.

I called [protected] and got an operator at reunion.com where I asked about the charge and the woman said that the charge would be credited back to the account. I then asked for her to remove my credit card information off her computer and she tried to cancel the whole account...

I asked again and she put me on hold... she said that the credit card information could not be removed until the time was up on my subscription. I told her plainly "I am asking you to remove my credit card information off your database"... I was put on hold again...

She returned to say that the credit card information is not used if I cancel my subscription. I said "I agree to the charge of the subscription and you have already taken out the amount for the subscription. I am asking you to delete my credit card information. I need my credit card information taken off your database. I was charged twice already so I am aware that you have the information on the system... I need it removed." minutes later she stated that the credit card information was removed from her database and the subscription will not be renewed.

I will wait for proof in about a year.

I am frustrated that the operator, which is assumed to be talking to her supervisor, is telling people that the credit card information can not be removed but yet after many statements where I requested the information be removed, it is finally acceptable to remove it.

My trust or lack there of is something that I will have to note when or if I get another charge on my credit card... or if I do.

Why is it so hard to do what is asked the first time? I can only imagine that this is an ongoing battle... to bad, I didn't find the person I was looking for.

i found this site and thought 'wow! this is a good way to contact people for our 40th reunion'. unfortunately most of the pages won't load and the system is VERRRRRY SLOW! i have no way of contacting them about their poor data base system because i keep receiving load erros. i'll try again tomorrow. i did not see any services charges for this site, however, i will be sure to look at for this based on the info i found here.

What we want to know is: How in heck did reunion.com get all this VERY PRIVATE INFORMATION about people, and what right do they have to publish it on a worldwide public venue like that?! They publish names & locations of you, and your known friends & relatives, without you even knowing about it. This should be ILLEGAL!

All those who are upset about this, contact reunion.com and DEMAND THAT THEY REMOVE YOUR PRIVATE INFO. Might not be a bad idea to contact the State Attorney General as well, and make a loud complaint! The reunion.com outfit should be SHUT DOWN. At least it should be a case of OPT IN if you DO want to participate, but those who don't want to be included should NOT have to OPT OUT! We should never have had our info included in the first place.

You can't even delete your account without calling customer service.

Want to delete your account?
Important: Below are some things you should know before deleting your account
This is PERMANENT.
Your account cannot be restored once it has been deleted. All of the mailbox data, profile information, photos, etc. will be removed forever.
Account deletion will be effective immediately.
For subscribed members there are no refunds for the remaining time in your subscription plan. You may subscribe with Reunion.com again at any time; however, we cannot guarantee that you will receive the same rate.
To continue deleting your account, please call this toll-free number: [protected]

do NOT use reunion.com. it is a bunch of crap. when you search for someone it sends them notification that you r looking for them. it sends them your email address! what if you were just curious as to if someone was registered, or what someone might look like ...whatever. i was just "playing" on this thing...looking up old acquaintances, old loves, etc...MOST of who i did NOT want to reconnect with...just looking/playing. well, i found out today that EVERYONE that you type in gets this "bait" email from them (reunion.com)...telling them that you (your name), are looking for them OR that you are asking them to add you on as a friend...this sucks! i deleted my reunion.com membership, and also closed my email acct. just cuz i don't want to deal with what might come...emails that i was NOT sending, or requesting...BAD COMPANY, DO NO USE THEM!

I too could not get in touch with customer service, no one answers the phone. They tell you there are 15 people ahead of you but that is a lie. They sent me an ad that said someone was looking for me and that it was $5 a month. I have been looking for a relative so I thought it might be them. When I signed up they charged my credit card for the whole year and the person was looking for someone with a similar name. I immeidately emailed back right then and there and requested they cancel my subscription immediately. It was only a half an hour from the time I signed on til I requested a refund. I have received no response and had to contact my credit card company to notify them that I want a rebate. This webside should not be allowed to do business because it is not honest and misleads people.

Yeah, I just tried signing up for this piece of crap site today and after spending 10 minutes trying to get them to accept my one and only email address, I gave up. An hour later I came back and tried again. This time they accepted me but immediately wanted my credit card.

Obviously they are not a very reputable site. I wouldn't recommend them to anyone for any reason whatsoever.

Also they wanted to send an invitation to everyone in my email list to join their site. That means they are basically a spyware organization.

If they imported my email list they are in for a big surprise.