RHINO MART reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about RHINO MART
Welcome to our customer reviews and complaints page for RHINO MART. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RHINO MART.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RHINO MART's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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They are rip off artists
DO NOT, I REPEAT, DO NOT DO BUSINESS WITH RHINO MART. THEY SENT ME DEFECTIVE MERCHANDISE AND NOW THEY REFUSE TO RETURN MY MONEY. THEY PROMISE THAT SOMEONE HIGHER IN AUTHORITY WILL RESPOND TO YOUR COMPLAINTS AND THEY ARE LIARS. EVEN THE GENERAL MANAGER WOULD NOT RESPOND. RHINO MART IS A TERRIBLE COMPANY AND I WOULD HIGHLY RECOMMEND THAT YOU GO SOMEWHERE TO DO YOUR BUSINESS. NOT WITH THEM. THEY WILL TAKE YOUR COMPANY AND DELIBERATELY SEND YOU DEFECTIVE MERCHANDISE. THEY ARE RIP OFF ARTISTS.
The complaint has been investigated and resolved to the customer’s satisfaction.
LOUSY SERVICE
RHINO MART TOOK MY MONEY TO PLACE A LARGE ORDER. THEY FORCED ME TO PLACE A LARGE ORDER AS THEY ONLY SOLD IN BULK. THEY WERE FULLY AWARE THAT I SOLD ON EBAY AND THEY STATED THAT THEY DROP SHIPPED . I LET THEM KNOW THAT THEY COULD NOT MESS UP MY ORDER AS MY CUSTOMER RATING ON EBAY DEPENDED ON IT. I KEPT WAITING AND WAITING FOR MY ORDER. FINALLY THEY TOLD ME THAT THEY HAD NOT THEY HAD NOT SENT OUT MY LARGE ORDER BECAUSE THEY WERE OUT OF STOCK. duuuuuuuuuhhhhhhhhhh!. I TRIED TO CALL THEM AT 4PM AND EVERYONE WAS "AT LUNCH". THE LADY ANSWERING THE PHONE SAID THAT SHE HAD NO IDEA WHAT WAS GOING ON(NO KIDDING) SHE HUNG UP ON ME. THEN A LADY WITH SEEMINGLY THE INTELIGENCE OF A 2 YEAR OLD CALLED ME BACK AND MADE NO SENSE AND SHE WAS CLUELESS SO SHE HUNG UP AS WOULD BE EXPECTED BY SOMEONE WHO DOES NOT SEEM HOW TO DO THEIR SIMPLE JOB. I ASK TO SPEAK TO A SUP BUT HE IS OUT TO LUNCH. IN SUMMARY, RHINO MART IN MY OPINION OFFER THE WORLDS WORDS WORSE CUSTOMER SERVICE AND ONLY WANT TO TAKE YOUR MONEY FOR PRODUCT THAT THEY DO NOT EVEN HAVE.
The complaint has been investigated and resolved to the customer’s satisfaction.
The owner of Rhino Mart, Drawlon Tseng, is now running a web development company called www.oscommercewebdevelopment.com. He continued his LOUSY SERVICE at this new company of his. Please be aware!
I just received an email with a coupon saying that the domain RhinoMart.com was recently purchased by another company. So, I ordered cause I can't resist a coupon. I got great service and got the product within about a week.
they no longer meet the mail and did conect more, I filed a complaint with PayPal, I hope those who are going in America filed a complaint for theft
I'm from France, someone has managed to join rhinomart these last days? reply to mail for more, more Conexant? I have a command that does not happen .. I'm worried
"nns", I have had the same issue as you did. I simply called my credit card (debit) provider to cancel the deal with
Rhino Mart and refund me the amount I paid them. I must say that I am surprised about the lousy service I received
since I have already ordered from them 2 months ago, and had no problem. This time, however, it was a different story.
besides waiting for over three weeks to items which never arrived, I had no one to talk to. Absolutely ZERO customer service,
and I am talking about emails, voice mails, and 10th of call which were never answered. It seems like RhinoMart are trying
to break the record of getting as many complaints and unhappy costumers as possible.
Thanks "Victim of Theft". I just filed a complaint with BBB of Southern CA. I will follow your lead...AG in CA and AG in NY is my next step. To anyone reading this and considering doing business with Rhino Mart - BEWARE! I wish someone had warned me before I placed an order. I have wasted much of my time trying to resolve this issue.
I, too, am waiting on a refund from Rhino Mart. I was told a week ago it would be back on my accont by Monday 3/21/11; today is Wednesday 3/23/11. It has been a month since I placed my order and no one responds to the many, many, many emails or voicemails I leave either. Thanks "Victim of Theft" for the input on having filed with BBB and the AG of CA. I was wondering what steps to take. This company owes me $145.04 and I WANT IT BACK!
For all of you whom are stuck with waiting on refunds from Rhino Mart. I just received FINALLY my refund. However, I seriously believe it was because not only did I file a complaint with the BBB, but also the Attorney General of CA and threatned to file criminal charges against the company. Also file a complaint with the Attny General of your state. One other thing I did was contact the business licensing for San Bernardino County where their company is located in (city of Chino, CA) and file a complaint to have their business license pulled. Be persistant. I hope this company gets put out of business!
I had to file a complaint with the Better Business Bureau and the Attorney General of California. I thought about filing a police report for theft.
I am also waiting for a refund from Rhinomart. On 2/21/11 I placed an order in the amount of 249.08. I made numerous attempts to contact Rhinomart's customer service and no one could provide any delivery information or general status regarding this order. I was told that someone would get back with me or that I should receive more information the following week. After three weeks of this HORRIBLE customer service I canceled my order and requested a refund. It has been two weeks since I canceled my order and I have not received a refund. I emailed the billing department, NO RESPONSE. I also contacted customer service, they told me refunds take 5-7 business days and that I should have a refund by 3/18/11. Today is 3/23/11, still NO REFUND and Rhinomart has not provided me with any info. I have never experienced such POOR customer service! I would not recommend doing business with Rhinomart.
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