Rock Auto Parts reviews and complaints
returned part
ordered a lower radiation hose($36.69) rock auto sent me the wrong completly100% hose.They make the return policy very difficult.Well I used my friends printer and sent the hose back ,in the orginal box,didnt very even touch it.Went to the fed ex in the next town and sent it back.Only received 16.29.So its costing me $20.40 for wasting my time!In their web site it states that if its their mistake you will not be charged shipping.HAHA
Desired outcome: got a FULL REFUND & never use them again.
Wrong part sent
I ordered parts from Rock Auto on Aug 26, 2023 - spark plug wire set and plugs. (Order #[protected]) The items were shipped separately and the wire set was received no problem. The second box arrived later and no spark plugs but 6 oil filters. I went online to see about fixing the issue. They could provide a shipping label and since it said a re-order was not...
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