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ComplaintsBoard
R
3:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

rolly.com Fraud

This website is a fraud! They are scamming people out of money by having you sign up for a trial period of 24 hours to download and watch movies for $1.49. Then you are unable to cancel your subscription because error reports pop up at every attempt and there is no contact number or email address listed to report the problem. So it is impossible to cancel and then end up charging you the $39, 90 monthly fee. People are also reporting they are getting charged before the 24 hours even expires. I actually called my bank to cancel my card to prevent this. I tried cancelling within the hour and couldn't do so. Apparently their trial used to be $0.19 according to some blog complaints. Now they are charging $1.49 probably under a new disguised website. However, I was able to find the below listed information on the website.

Domain name: rolly.com[Who Is Domain]

Registrant Contact:
Privacy-Protect.cn[Who Is Domain]
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Administrative Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Technical Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

Billing Contact:
Henry Nguyen Gong [FIND OUT MORE ABOUT THIS EMAIL ADDRESS][Who Is Domain]
+33.[protected] fax: +33.[protected]
Rue la produit 34
Nimes Languedoc-Roussillon 30189
fr

DNS:
ns3.cnmsn.com[Who Is Domain]
ns4.cnmsn.com[Who Is Domain]

Created: 2000-09-26
Expires: 2012-09-26

PLEASE GO TO http://www.ipillion.com/site/rolly.com AND REPORT THIS IP ADDRESS AS A SCAM/FRAUD! THEY NEED TO BE REMOVED ASAP!

Read full review of rolly.com and 4 comments
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CAUTION!!!
Macon, US
Jan 28, 2011 3:59 am EST

I would like to provide you with information. I hope this information will be useful. If you paid for the free trial period with a debt card or through your bank account, your statement usually provide the contact information and the accurate authorization name.

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CAUTION!!!
Macon, US
Jan 28, 2011 3:54 am EST

HELLO. I WOULD LIKE TO PROVIDE YOU WITH INFORMATION THAT I HOPE CAN HELP. IF YOU PAID WITH A DEBT CARD/BANK ACCOUNT YOUR STATEMENTS WILL HAVE THE PARTY WHO WITHDREW THE PAYMENT AS WELL AS A CONTACT NUMBER. HOPE THIS INFORMATION IS USEFUL.

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C
CAUTION!!!
Macon, US
Jan 28, 2011 3:51 am EST

HELLO.. IM SENDING YOU THIS MESSAGE TO TRY TO HELP YOU SOLVE YOUR MATTER. IF YOU PAID FOR YOUR FREE TRIAL PERIOD WITH ADEBT CARD/BANK ACCT. YOU COULD CHECK YOUR STATEMENTS. USUALLY YOUR STATEMENTS PROVIDE ACCURACY OF THE PARTY WHOM DID THE WITHDRAWL AND A CONTACT NUMBER... HOPE MY INFO COULD HELP...

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CAUTION!!!
Macon, US
Jan 28, 2011 3:47 am EST

HELLO IM AM SENDING YOU THIS MESSAGE TO TRY TO HELP YOU WITH YOUR SITUATION. IF YOU PAID FOR THE FREE TRIAL PERIOD WITH A DEBT CARD OR BANK ACCT. YOU CAN CHECK YOUR STATEMENTS. YOUR STATEMENTS USUALLY WILL PROVIDE THE EXACT NUMBER FOR WHOM THE WITHDRAWL CAME FROM. HOPE MY INFO COULD HELP...

ComplaintsBoard
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3:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I clicked on the "Trial" button to download a movie (Cat People) to watch after I registered on this website. I did not click for the extended price of $39.00. I entered my Master Card number (Fifth Third Bank) and I got a message that the movie was "not available". But they charged me the full $39.00 and it looks, from their emails to me that they are...

Read full review of rolly.com and 9 comments

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