Sally Hansen reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Sally Hansen
Welcome to our customer reviews and complaints page for Sally Hansen. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sally Hansen.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sally Hansen's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Please feel free to browse our reviews and complaints and share your own experience with Sally Hansen. Your feedback is an important part of our community and will help others make informed decisions.
Salon Effects Nail Strips
This product is defective by design. I am actually confused by it and had to watch a you tube video just to make sure it wasn't just me. These are supposed to be stickers that look like polish for your nails. But the problem is, they are oddly thick and lack effective adhesive. I kept wondering if there was a second layer of protection I was supposed to peel off, but I don't think so. The stickers dont form to your nails at all, and they come off in only a few hours. For the $10.73 I paid, and the 2 hours it took to complete, only to have to remove them all the next day, this was a total waste of money and time. There is no way this company spend hundreds of hours doing test research on these.
Desired outcome: I want my money back. I wish I could get my time back. I would like to see someone in their company put these on.
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Sally Hansen No Chip Top Coat
I purchased this product on 08/11/2023 at Walmart.
I applied the topcoat over nail polish on 08/11/2023.
I waited until nail polish was dry before applying topcoat.
Topcoat applied as directed on back of bottle.
I waited 2 hours before using my hands, then I proceeded to wash my hands and after drying hands lightly, the topcoat and nail polish chipped off my fingernails (see picture below).
See picture below of packaging back information.
I apologize for the condition of the packaging. I had to retrieve it from the garbage.
I am not sure of the lot/serial number of the product.
Hopefully you can determine by back of product label or back of bottle.
Desired outcome: Refund. Total cost $3.18. See Walmart receipt for date of purchase and ticket number. Please advise of your decision.My EMAIL ADDRESS is: [protected]@live.com
complaint
I have bought several Sally Hansen products and I like them very much but they do dry up very quickly and I find I have to replace them when I have only used about 30% of the product.
these are the products I have been using and have been needing to replace much too often:
Nailgrowth Miracle
Advanced Hard as Nails
Insta-Dri top coat
This has been an ongoing problem.
I buy my nail products from Boots
Poor customer service
My daugther bought one of the french manicure kits from target. The kit consists of a white nail polish and a pink nail polish. When she opened the box to take the polish out the bottles broke. They were pacakged so tight that they just cracked there was glass and nail polish every where a total mess.
I email the company sally hansen 3 times. I wanted a refund my daugther spent her allowance on this and deserved her money back. I had the product and the reciepts. Finally after forwarding three times I was told they would mail me an envelope to send the product back once received my daugther would get her money. this never happened. I called emailed again nothing. horrible customer service! I will never use thier product again. to not even acknowledge someones email is just poor service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bottle broke in my hand went all over my night grown and blankets 5.00$ refund is not what I want .Saturday night July 6, 2023 8pm when I way going do my nails.
I just want you to know about the bottles
I have waxed for 40 years and the sally hansen product is the worst i have ever used for facial and body. i am off to the dermatologist and this company ought to be sued for damages. i am not spending more of my hard earned money to mail product back...i will never get disentangled from this glue they sell if i touch it again. i hate them for the expense and damage and waste of time! Mary C.
I'm just like you. I saw the nail art pen, and I wondered, "Is that stuff any good? Because it looks really fun!" So I got the black one. Well, it does have a fine tip. And it does draw pretty nice, easy to use, etc. I'm not really *pissed* but I'm not neutral. It's not like they said "Thick, luscious, hard as nails drawing pen!" But I would have expected more from Sally Hansen.
Pretty much, you draw it on, and then it slides all over the place. Like bacon grease, or butter: You know when you put it's sitting in the hot pan, and you try to put an even layer around the pan, but then it just gathers into piles of liquid? That's what this stuff is like. I did one nail tip with it, and before I was even done, it'd pooled together in the middle of the polish blob.
I tried shaking it more, putting it on in different ways, whatever. It didn't get any better. I noticed that it does pretty good dots if you seperate them enough, but that's nothing a tooth pick couldn't do.
And another thing. I put it on around five o'clock some day. I don't remember the time - it was just not night yet, but not that early in the day. It took a while to dry, but it dried up pretty okay.
I have really dry skin. I have to put lotion on my back and arms and stuff. The night after the day I put it on (30-50 hours later), I got out of the shower and put lotion on my back, but there was a spot I couldn't reach. So I tried the back of my hands, not thinking about the nail polish of course because it had been dry for plenty of time. But I turned around and looked at my back in the mirror and saw these black streaks on it from wherethe nail pen had rubbed right off!
No, it doesn't chip, it *rubs* off. My base coat of nail polish (which was only one (1) layer), is just barely starting to chip, and already, all the black is gone from the pen. At best, there's a few tiny dots on three nails.
I don't reccommend this. It doesn't last, it's thin and liquidy, it rubs off, and there's nothing you can do with this that you can't to better with a tooth pick and some real nail polish.
I'm about tired of these jacked up products by this women.. None of your stuff works right. Top Coat no chip doesn't even work for a minute and I bought nail polish named black platinum # 340 and it streaks after 2 nd coat! I'm done .. We ought to bring a lawsuit against her for wasting so much of my time with her terrible products . Hey Sally maybe ya ought to check your products out yourself instead of just getting rich off your sorry products!
I bought Sally Hansen tweezers for my lady fiend top of the line so I was told $20 life time GUARANTEE.I emailed the company 2 times and called coty here in Canada because they carry the line 2 times.I have had no response at all and I'm getting quite mad that such a large company would treat their customers in such a bad way.I will never by Sally Hansen ever again and as far as coty is concerned I will never by any of their products either, I wonder if Sally even knows or even cares how people are starting to hate dealing with the companies who represent her. Life Time Guarantee is that how long it takes to get an answer, not in this life time we guarantee it.
I bought the 5 minute french nail kit and the nail pen was absolutely horrible. The nail pen's polish was all dried up and the brush was in horrible condition. DO NOT BUY THIS PRODUCT!
Yeah about Sally Hansen product they're horrible I bought this hair removal wax and the wax strips it did damages to my skin it peeled my skin off and i got scab on my face cuz of that product it says it sticks to the hair not to the skin but I found out it's the other way around cuz the hair is not all of it gone abut after waxing I felt burs and it hurt then the next day I sow it's cuz it peeled my skin off it was horrible I took some pictures and emailed them too. I would NEVER EVER BUY their product again they shouldn't be selling those wax anymore that does damages to people skin I've used other wax before that never happened to me, and I used 2 of Sally Hansen products and they both hurt my skin and didn't remove the hair totally.
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