Select Merchandising Services reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Select Merchandising Services
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Labor / unreasonable firing
I worked for Select Merchandising services for 3 years. I was promised a pay raised. But my supervisior (K. French) also told me some sad story.I worked long hours for merchandisers that was off work (summer vacations AND SATURDAYS) When no one would take extra stores. My mother passed away 2013 and I was discharged. for no reason. DO NOT WORK FOR THIS COMPANY.
Pay Raise
I was promised a pay raise this year. I was told if I did more of a certain type of work with this company, that I would receive that raise this Spring. Well I did that work, plus some and when I asked about my raise, I was given excuse after excuse about why it hadn't gone through yet, for months. About a week ago, after contacting the general manager, I was told that no raises for any employees, merchandisers nor managers, would be put through this year. I was then told today, by a fellow employee, that they received a raise. I have been with this company for almost 5 years with only one pay raise during my 4th year, this fellow employee has only been with them a little over a year. I would like to know where my raise is, and why, after seeing with my own eyes and being told by my supervisor and other employees that money was given out here and there for lunches, free gift cards, gas to employees so they could get to their stores, I was given the excuse that they "just could not afford to give any employee a raise this year". Are there any other employees out there that have received a raise for the 2012 year?
The complaint has been investigated and resolved to the customer’s satisfaction.
It is highly recommended you find an alternative to working with Select Merchandising Services for the following reasons:
1.) Select Merchandising Services (SMS) knowingly and willfully place false and misleading classified advertisements in Craig's List and other job listings with the goal in mind to hire merchandisers for their company under false pretenses and by bait and switch. See actual SMS advertisement here.
2.) Said false and misleading advertisements create the impression to the general public that Select Merchandising Services (SMS) hire merchandisers at an hourly rate when in fact merchandisers are required to work every Sunday and whenever ordered by SMS without pay.
3.) SMS management is in the position to know that divulging their "work for no pay" policy in said classified advertisements would be detrimental to SMS and beneficial to said applicant.
4.) SMS management knowingly and willfully act to omit their "work for no pay" policy from said classified advertisements with the intent to mislead and deceive the applicant to the detriment of the applicant and for the sole benefit of Select Merchandising Services (SMS).
5.) SMS management knowingly and willfully act to omit their "work for no pay" policy from job interviews with applicants with the intent to deceive and mislead the applicant to the detriment of the applicant and for the sole benefit of Select Merchandising Services (SMS).
6.) SMS management knowingly and willfully act in a deceitful manner with the goal in mind of steering unwitting applicants into accepting merchandising positions with SMS under false pretenses and for less than what the applicant bargained for.
7.) Merchandisers work in good faith under SMS management direction only to be refused payment for work performed.
8.) Merchandisers are first and only informed of SMS "work for no pay" policy after the merchandiser has worked for several hours under SMS direction and has initiated questions to SMS management about being paid for work performed.
9.) SMS management require merchandisers work each and every Sunday for no pay under the threat of terminationif they should refuse.
10.) SMS management require merchandisers work for no pay whenever ordered by SMS management under the threat of termination if they should refuse.
11.) SMS management require merchandisers have regular access to a computer and to print out SMS material solely for SMS benefit then deny merchandisers reimbursement for printer ink and paper solely used by the computer for SMS.
12.) SMS management knowingly and willfully act to pressure merchandisers into settling for less than what was bargained for using threats of termination should the merchandiser refuse to work for no pay whenever ordered by SMS.
Reader Comments:
I worked for SMS from 02-2011, till 09-2011, I put in my 2 week notice for the same reasons you have listed. I love that you have let it be known how this company is, keep up the good work!
Christina
===========================
Yes..I am very angry...I have had no more than 15 minutes of training and had to learn this job on my own. I understand the emails...I receive [several] emails daily that have nothing to do with me...I received huge boxes at the kroger store to build displays with zero instructions. My supervisor said to go to the web site only to find out that there are no instructions for this particular display.
Pam
===========================
Lord knows, how they get away with it...
Bless you,
Anna
===========================
No training, no organization...The manager can barely speak or write English. He spoke non-stop for two days while working at lighting speed. This was the training. We worked with receiving clerks to check product in and out and they could not understand this manager. Clerks also warned of having seen 10 new faces in their store within 7 months of 2011. No help from manager, just antagonism. Most people are gone within a month. Received no reply from corporate headquarters when I questioned field supervisor's behavior. No positive words ever from manager.
==========================
..I was promised a raise, which they starting mentioning at the end of last year until a week ago. They kept telling me the more work I do, the better my raise would be. I did that work, and more. I was told last week that no employees would be receiving raises this year... I have been with this company for 5 years... I am extremely pissed off..
Thanks,
Fellow ripped-off employee
==========================
Thanks so much for the 'heads up'! Just got a message to call them back for a job interview. NO WAY! Who would want to work for such an underhanded company. Thanks again!
Thanks,
Beverly F.
=========================
For more, go to: http://www.selectmerchandisingservices.net
Didn't pay me
I was working for Select Merchandising Services and was promised to get paid daily. First day they didn’t pay me saying that it is taking longer to proceed with my registration but when I didn’t receive any money on the second day I knew that there is scam involved...
Sleazy Managers, no encouragement provided, employees feelings aren't listened to.
The demands increase and the pay decreases. Rude managers in the stores. TNG is becoming more and more disorganized and blaming the Merchandiser.
DO NOT WORK FIRE THIS COMPANY! I was threatened by my bord and her bids and when I went to file a complaint, human resources wouldn't even listen to me. All they did was say that I wad making the stuff up even though I had text messages, emails, and people as witnesses. They are a terrible company and if your done wrong they won't help you!
I didn't get paid from this place for 3 months and they are rude and lie constantly! The worst job ever, please take action against them like I did. Everyone deserves to be payed to work unless its volunteers this work isn't just magazines and books like everyone else thinks! This is hard physically and mental labor!
Select Merchandising Servics horrible management drive merchandisers to work for no pay at their whim. There is no way to know how many have fallen victim to SMS deciet and horrible employement practices.
Let it be known to all that:
SELECT MERCHANDISING SERVICES (SMS) IS GUILTY OF UNFAIR LABOR PRACTICES.
This report is being filed in the hope that it will prevent someone else from falling victim to Select Merchandising Services immoral and deceitful labor practices.
It is highly recommended you find an alternative to working with Select Merchandising Services for the following reasons:
1.) Select Merchandising Services (SMS) knowingly and willfully place false and misleading classified advertisements in Craig's List and other job listings with the goal in mind to hire merchandisers for their company under false pretenses and by bait and switch. Read detailed truth at: http://www.selectmerchandisingservices.net
2.) Said false and misleading advertisements create the impression to the general public that Select Merchandising Services (SMS) hire merchandisers at an hourly rate when in fact merchandisers are required to work every Sunday and whenever ordered by SMS without pay.
3.) SMS management is in the position to know that divulging their "work for no pay" policy in said classified advertisements would be detrimental to SMS and beneficial to said applicant.
4.) SMS management knowingly and willfully act to omit their "work for no pay" policy from said classified advertisements with the intent to mislead and deceive the applicant to the detriment of the applicant and for the sole benefit of Select Merchandising Services (SMS).
5.) SMS management knowingly and willfully act to omit their "work for no pay" policy from job interviews with applicants with the intent to deceive and mislead the applicant to the detriment of the applicant and for the sole benefit of Select Merchandising Services (SMS).
6.) SMS management knowingly and willfully act in a deceitful manner with the goal in mind of steering unwitting applicants into accepting merchandising positions with SMS under false pretenses and for less than what the applicant bargained for.
7.) Merchandisers work in good faith under SMS management direction only to be refused payment for work performed.
8.) Merchandisers are first and only informed of SMS "work for no pay" policy after the merchandiser has worked for several hours under SMS direction and has initiated questions to SMS management about being paid for work performed.
9.) SMS management require merchandisers work each and every Sunday for no pay under the threat of terminationif they should refuse.
10.) SMS management require merchandisers work for no pay whenever ordered by SMS management under the threat of termination if they should refuse.
11.) SMS management require merchandisers have regular access to a computer and to print out SMS material solely for SMS benefit then deny merchandisers reimbursement for printer ink and paper solely used by the computer for SMS.
12.) SMS management knowingly and willfully act to pressure merchandisers into settling for less than what was bargained for using threats of termination should the merchandiser refuse to work for no pay whenever ordered by SMS.
UNFAIR LABOR PRACTICES
DO NOT DO BUSINESS WITH SELECT MERCHANDISING SERVICES.
--------------------------------------------------------------------------------
Questions or comments? Please contact us: [redacted]@selectmerchandisingservices.net
Reader Comments:
==================
I worked for SMS from 02-2011, till 09-2011, I put in my 2 week notice for the same reasons you have listed. I love that you have let it be known how this company is, keep up the good work!
Christina
==================
Yes..I am very angry...I have had no more than 15 minutes of training and had to learn this job on my own. I understand the emails...I receive [several] emails daily that have nothing to do with me...I received huge boxes at the kroger store to build displays with zero instructions. My supervisor said to go to the web site only to find out that there are no instructions for this particular display.
Pam
==================
Lord knows, how they get away with it...
Bless you,
Anna
==================
No training, no organization...The manager can barely speak or write English. He spoke non-stop for two days while working at lighting speed. This was the training. We worked with receiving clerks to check product in and out and they could not understand this manager. Clerks also warned of having seen 10 new faces in their store within 7 months of 2011. No help from manager, just antagonism. Most people are gone within a month. Received no reply from corporate headquarters when I questioned field supervisor's behavior. No positive words ever from manager.
====================
..I was promised a raise, which they starting mentioning at the end of last year until a week ago. They kept telling me the more work I do, the better my raise would be. I did that work, and more. I was told last week that no employees would be receiving raises this year... I have been with this company for 5 years... I am extremely pissed off..
Thanks,
Fellow ripped-off employee
=====================
Thanks so much for the 'heads up'! Just got a message to call them back for a job interview. NO WAY! Who would want to work for such an underhanded company. Thanks again!
Thanks,
Beverly F.
=====================
For detailed truth, go to: http://www.selectmerchandisingservices.net
DO NOT DO BUSINESS WITH SELECT MERHCANDISING SERVICES
If you were working for Select Merchandising Services, you should not have been promised to be paid daily as we pay biweekly and have always paid that way. That being said, misunderstandings sometimes occur and it is the duty of the HR department to get those resolved as expediently as possible. Please contact me at HR@selectmerchandisingservices.com and I will see that your issue is addressed quickly and appropriately. -Jim Bock, Director of Human Resources.
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