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The good, the bad, and the ugly - discover what customers are saying about Select Quote

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1:13 pm EDT
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Select Quote rude, unprofessional, BBB issues

I called for a quote. He added on a quote I didn't call about, was supposed to just send info for me to look over. Wanted a credit card to " hold the quote". He was specifically told not to put anything in place. Said he understood. Papers came. I threw them out after discussing with the Mr. Agent put policy through, I've been charged for a policy for my baby, for 3 months now, unknowingly. He keeps calling, to schedule a nurses appt, for my husband and I. I emailed and called to say not interested. Today, he answered and said, rudely, I don't have time for you, and hung up on me. It's ok for him to harass me but I cant call to say stop?

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Nothankyoubutthanks
US
Sep 02, 2011 4:39 pm EDT

The raider person below trying to put everyone i check I'm sure is Joel Clark, the #1 agent at Select Quote for several years runnung.

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10:08 pm EDT
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Select Quote Poor follow up

Select Quote Sucks! Go somewhere else for your insurance.
I am on week 8 of a 4-6 week process and it looks like it will be another month before they are done with underwriting.

To all of those on this board that imply I don't understand the process I just want you to know I answered every question truthfully, filled in every blank, and signed every spot. Since then I have given more data, signed and resigned multiple documents. The gal I have been dealing with has been pleasant and does return phone calls within 24 hours as her voice mail suggests. However after week 3 she has not initiated any follow up. All requests on my part to assist with gathering any information has not been taken.

My complaint is that if it takes 8 weeks say so, if it takes 12 weeks say so, and if it takes 6 months say so. Then at least follow up and let me know what is happening. Even an e-mail would be appreciated.

My decision now is do I wait another month or start again with another company.

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8:01 pm EDT
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Select Quote Bait & Switch

This company does bait & switch & is a waste of time to deal with. Check with friends who have term life insurance instead, when looking for yours.

Here's what happened:
1. They gave me a $27/month quote for $500K 20 year term life insurance policy - I'm a 38 year old woman in good health, non-smoker.
2. After I did all the paperwork & blood work, because of 2 auto accidents listed as my fault on my DMV records they said it would be $200/month for the $500K policy I wanted, but I could get $100K 10 year term life insurance policy for $35 / month, saying I could cancel at anytime, say after 2-5 years when the auto accidents came off my record to get another policy with an amount closer to the original rate I was quoted
3. Then they sent me a 57 year policy with no cancellation provisions, where the premiums just get ridiculous after 10-years $65, 000 / year at age 95 $22, 000 a year at age 48 on a $100K policy. Insane. And they expected me just to sign that? Excuse me? I said yes to a 10 year term policy for a lot less coverage and a much higher premium than I wanted & they want me to sign something for 57 years with no provisions for canceling, as they had said. I wanted something that matched what I agreed to. What I was sent was bull ###.

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Terry, Houston
Houston, US
Sep 08, 2011 10:58 pm EDT

I emailed Selectquote.com for a life insurance quote over a year ago. I am still receiving phone calls to this day from people wanting to sell me insurance. They just sell your info, my problem is I stupidly listed my cell number. I get call as late as midnight. Learned my lesson. No one of course wants to help me to stop this they could not care less. Good Luck.

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trent york
Baltimore, US
Nov 26, 2010 7:03 am EST

it kind of seems like your driving record is the issue, which wouldn't be their fault

I got my life insurance through YourLifeSolution.com and had no problems

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Stupid is as Stupid...
Anthony, US
Oct 23, 2009 8:59 pm EDT

I had a policy with them and did not have any problems. Maybe I was lucky?

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