Su Kam reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Su Kam
Welcome to our customer reviews and complaints page for Su Kam. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Su Kam.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Su Kam's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Su Kam, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Su Kam. Your feedback is an important part of our community and will help others make informed decisions.
su kam SMF battery
Hi, this is puneet Sharma, an aircraft maintenance engineer by profession, hence not a ‘non-technical’ guy. If you wish to buy inverter or home, buy anything but do not buy Su-Kam SMF(sealed maintenance free) battery. My 02 Su-kam SMF batteries failed in 01 year time which company refused to replace since 15months warranty period was exceeded only by 03 days at the time of reporting. Tough it is understood that you learn problem associated with your inverter only when there is power cut.
Even if you opt for Su-Kam SMF(sealed maintenance free) battery, my best wishes are with you.
Batteries
I am Nikhil Sharma, resident of 1621 Sector 6 Bahadurgarh Haryana . I purchased a dual battery SU KAM Invertor with Su kam batteries on 23rd april 2006 . This package came with an warranty of one and half years for batteries and two years for invertors . On 3rd of Oct 2007 i lodged an complaint with SU KAM customer care via complaint No 82951 for the faulty functioning of Batteries which is the only mode you can register a complant . On 25 th of October two of there engineers from Rohtak Cutomer Care office visited my home and narrated my mother that your complan has been logged on 24th of October via complaint no 83921. As my warranty expired on 22nd of oct 2007 . the batteries will not be replaced under the warrranty . Meanwhile i pleaded many of times between 3rd and 24th Oct 2007 about the complaint and it was only on 24th of Oct 2007 it was attended like this only and invariably those two engineers forced my mother to sign on out of warranty card forcibliy . I did put up the matter to some Manager of there Anshuman Gupta in Guragon whose number was given by Rohtak Customer Care centre head Amit . Anhuman told me that he there no problems with the issue and it will be resolved and then two ays later two other engineers from There Delhi Cantt Office visited my home and went away with complaint unattendted sayin that they will come tommorow with new batteries . On 3rd of November I talked to CEO of Su Kam Industries and he promised me to resolve the issue fast . I did received a call on 4th Nov. Saying that they will call me on 5th to tell when he guys are coming with New Batteries and it was 6th November that I called them only to know that it will resolved in a week's time . I again contaced them today 14th November 2007 and this time they come up with a new excuse that there engineer's report said that Batteries were runing dry while there enigeers have not even said and mentoned this ibn the written recipet given to us and asked for some more time. I have No option but to go to consumer Court . Please suggest me for the same !
I am really harrased by this act of SU KAM and will never ever purchase or recoomend anybody to purchae the invertors from SU KAM .
Dear Sir,
i have purchased a Su-kam bettery (mod. no.-SPB 150) on 10/6/2009 but the Bettery is not working properly.
i complain many times and bettery has changed many times but the problem is stil pending . i am sending my complain no. with date-
22/8/2009 [protected]
22/9/2009 [protected]
7/01/2010 [protected]
9/01/2010 [protected]
11/03/2010 [protected]
8/6/2010 [protected]
i also totally agree after purchasing this su kam product ...so called inverter, the worst after sales service in this industry ...and the service team ..wow no response, this happens in the guarantee period ...well big replies by the customer service executive miss sari ta in the other sites, what about the number of complains on this page ? any solutions for them ? the worst company in India. SUGGESTION TO ALL BUYERS ...NEVER EVER BUY A SU-KAM PRODUCT ...AT LEAST IN THIS WAY WE CAN STOP THIS COMPANY FROM HARASSING CUSTOMERS WHO PURCHASE THEN REPENT ...AT LEAST THE COMPANY DIRECTORS WILL COME TO KNOW WHY THEIR SALES DROPPED AND WILL TAKE ACTION AGAINST THEIR SERVICE DEPARTMENT ...NEXT TIME SOMEBODY SAYS BUY A SUKAM ..KICK HIM IN THE GUT AND THROW HIM OUT, REMEMBER CONSUMER IS THE KING AND WE SHOULD HELP OUR BROTHER CONSUMERS BY HELPING THEM .
I also faced the similar problem with my Sukam battery. I purchased sukam battery and invertor two years aga, at that time, after 6-7 months battery started giving problems, I called up Sukam engineers and they visited my house and they told me that battery is faulty and then they replaced it with new battery and again now after one year of battery replacement, second battery which they have installed started giving problem and when I called Sukam engineer, he told me that battert is getting heat up which means battery is 70% dead. I asked him the reason why is that so as battery is only 1 year old then I was surprised to hear the silly answer from the engineer and he says "Sir! Battery too pit gaye hai market mai...eska too kuch nahi ho sakta...even this battery can not be replaced as warranty period is already elapsed". It was pathatic and I was really surprised with the kind of answr he as given me. I want to lodge complaint against Sukam.
Did anybody has any mobile number of the higher official of Sukam whom I can contact and tell my greviance and ask for battery replacement and may be in the extreme case I have to go to Consumer court and take the matter a head.
Quick replies to this will be highly appreaciated.
Manish
[protected]
Even I am facing the same problem, even my battery was picked up 5 weeks ago and still i get the same reply from the pune(hadapsar) area office that they have still not got the approval, its a high time now.
Please never buy su-kam products.
Pankaj
I totally Agree with this. I have faced similer problem with Sukarm with my 5KVA UPS and that problem never come to end finally I decided to go to court and at the day when I was filing case there Sukam come with batteries.
Terrible service from Sukam.
I suggest never to buy product of sukam.
Regards,
Manoj
Bhiwani Haryan
dear sir/madam,
i have purchased sukam batteries (from nijhawan electronics( a-19, shyam park
extn sahibabad ghaziabad (up).)
one of the battery found to have one cell not working within the
warranty period
a complaint was registered on your helpline complaint no. 180323
attended on 18/09/08 by mr bharat b0shan with field service report no 16149.
the battery has yet not been replaced even after eleven days.
mr gopal bist( at achme point of stupidity) tells us that since they
got some emergency
our battery which got approval to be replaced has been sold to a new customer.
and gave cell phone no.([protected]) some incharge for our area mr
upesh, he just answered once and after telling us that he will get back
to us he neigther called us back
nor he attended our call.
Su-Kam Lead Acid Battery serail no G-0207889
purchased from nijhawan electronics
with invoice no. 656 dated 26/04/2007
complaint no 180552 and 180323
attended but none of them have been resolved
sukam has the most pathetic customer care
there customer care executive just enjoy wasting time of consumer neigther of them is ready to help.
they just commit false promise of providing battery back and about replacing battery.
this is the like monkey business going on
no one is serious around there.
kindly anyone help us out
i ve big prbms with su-kam invergy battery from last 25 days. eng.has come & check the battery.give me report for faulty battery. but i have no solution till now.i turble my daily job work which fully depands on inverter.su-kam did not provide any standby battery /new battery till now.i am also an electronics engineer and i know su-kam power technology is the best in india.but this product is fully depands on service.service good means product good.if managment failur for manage the
service. than should be chance to us or energetic engineers. *TRAINED THE DEALAR/dealar"s electritions.
manoj kumar B-70, jeewan park, pankha road uttam nagar n.d-59
To,
Subject: complaint with regard to the Battery.
Dear Sir,
In reference to the above subject matter I have purchased a Battery from faizabad but your distributor is not entertaining the complaint made by me.
It is, therefore requested to kindly look into the matter as early as possible & do the needful.
Thanks & Regards
Ramesh Pathak
R/o. 808, Recabganj, faizabad (U.P.)
Dear Sir,
I had purchased SUKAM INVERTOR (1400 VA SINE WAVE) from M/s Chaudhary Enterprises New Delhi-45 on 22.07.07 for Rs.27300/-
I have been trying to contact the dealer for servicing the invertor before summer but so far no response has been there.Their mobile number [protected] and landline number [protected] are not replying are are out of order. Even trying SUKAM Gurgaon on [protected] has given no response.Please help URGENTLY.
Thanks
J S BROCA
i am a customer of su-kam invertor our batteriy is faulted but nobody gave me right information about my battreiy
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Sukam SMF Battery life is too short. It hardly lasts 15 months.
First time, I got it replaced just a week before 15 months and now the replaced Sukam SMF battery...it even didn't last for 12 months
Every customer doesn't have the time to keep checking for your comments on their complaint on a third-party forum. And neither are they required or should be. And that doesn't automatically falsify their claims. Go hide behind your customer service. You can't even take any legal action as you don't have any customer info. So stop these threats and work on making your products better.
Dear customer,
This is in reference to your complaint/grievance regarding Su-Kam and its products. The modus and manner in which the same has been done is neither correct not appropriate. Without prejudice to its rights and contentions, Su-Kam had requested your good self to provide the necessary details and information to substantiate your claim/complaint so that the best possible assistance is provided to your goodself from Su-Kam. Despite of the same till time you have not been able to provide the same to back up your complaint/grievance. Your non co - operation will leave us with no option but to consider your complaint/grievance as false, motivated and exaggerated. Your goodself must be aware that any information/claim, which is wrong and motivated, is published on the net for public viewing and which could not be substantiated with proper documents and information causes serious damages to the reputation and goodwill of the company and also maligns and defame the overall image of the company, its officials and its products. All this besides being civil wrong may even amount to criminal offense and in those cases the company has every right to institute appropriate legal proceedings against that wrong doer. We hereby finally request you to provide all the information, documents and details pertaining to your complaint/grievance within the reasonable period. Needless to say that in case the required information/details/documents are not being provided, your so called complaint/grievance is nothing but false, motivated and malafide.
Su-kam Executive
custserv@su-kam.com
Dear customer,
We haven’t heard back from you as yet. We again kindly request you to provide us with your name, contact number and address along with complaint number and date. Mail us at custserv@su-kam.com.We would look into the matter immediately and get it resolved as soon as possible. We care for our customers and want to provide the best services to them.
Su-kam Executive
custserv@su-kam.com
Dear customer,
We are extremely sorry that you have been inconvenienced through a Su-kam product. However, we pride ourselves on prompt and effective customer service. Please provide us with your name, contact number and address. Please give us the complaint number and date as well and we assure you to look into the matter at the earliest. Mail us at custserv@su-kam.com, We would do our best to resolve your grievance at the earliest.
Hoping to hear from you soon.
Sarita
Su-kam Executive
custserv@su-kam.com