Subrogation Management Team Ltd. reviews and complaints
No receipt received after payment. Has the payment been transferred to Payless Rental Car?ss
Incident with a car rented with Payless Rental Car in January 2015 (Agency Flomco inc Tampa, Florida. We received the claim form Subrogation Management Team in February 2015 (claim SMT File#: PAC 112714TPA), for the amount of 347$US. We paid with our Visa Card on February 11, 2015. We asked for a receipt 3 times by email to Ms Irene Solis, representative or this firm. We never received an answer to the mails sent after payment was done. Bu we didn't worry because we have the prove of payment with our Visa.
This week, more than a year later, we received a letter from another firm, Sedgwick claims Management services inc, claiming the payment for the same incident in the name of Payless Rental Car. I sent a mail to Ms Solis of Subrogation Management Team to have an explanation and have yet received no answer. I left a message on her vocal box without success. Has Subrogation Management Team transferred the payment to Payless rental Car in 2015?
It seems Payless has changed his claims agency since but that is not a reason to pay twice for the same claim. Apart from sending to Sedgwick a copy of our Visa account for February 2015 proving that the payment was done to Subrogation Management Team, is there something else the can be done to close that claim once and for all.
The address of SMT was P.O Box 460409, San Antonio, Texas 78246. Real: [protected]
L. Trottier
Bogus Fees when Not-At-Fault
An employee of ours rented a car from Thrifty Car Rental. They were hit by another vehicle and were not at fault whatsoever! The other party's insurance was supposed to cover all damages and expenses. Shortly after, we start receiving calls from a lady with Subrogation Management about fees that we must pay. I told her we were not at fault and that she must...
Read full review of Subrogation Management Team Ltd. and 6 commentsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!