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The good, the bad, and the ugly - discover what customers are saying about TRIOTHIN

Welcome to our customer reviews and complaints page for TRIOTHIN. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with TRIOTHIN.

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7:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

TRIOTHIN did not order

I ordered a free trial of triothin with a shipping fee of 2.95. I received the pills, and canceled any future shipments. On Dec. 31 ther was a charge of $88.55 on my credit card. When I called to inquire, I was told this was for my next shipment. I explained that I canceled any future shipments and did not want them and would be returning them, which I did. They refunded only $75.26. So, I get my next statement and there is another charge of $88.55 plus $6.95. I called again, only to find out this was for the trial shipment that I kept. When I tried to explain I canceled, they told me I was too late. How can I be too late, when I did it the same day I received them. This is insane! I do not pay $90. for diet pills. This is why I do not order on line. I have returned and canceled my order, insured and paid postage. I think I have done my part. I would appreciate a full refund of one charge of $88.55 plus $6.95 shipping, plus $13.29 difference of the first $88.55 (they refunded me $75.26). Thank you for your time.

Cathy Justice

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TriSlim
Silver Springs, US
May 12, 2010 9:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thank you for your feedback. If you have not had your issue resolved, please send me an email at corporate@trislimusa.com and I will be able to help you with the issue. Please include a short summary of the problem and also that you posted on Complaints Board. Thanks,

Glen

TriSlim/Colocure Corporate Offices

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7:53 am EDT
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TRIOTHIN Triothin pills

I cancelled and returned my pills a month ago,
there are two unauthorized charges on my visa bill.
I also called home office and was told I would be
removed from the list, I called twice, once in May and once in June.

There are 2 unauthorized charges on my recent visa bill which need to be credited immediately.
RALPH WITUSKI
REFERENCE 2480165913700081553717 $ 9.95
REFERENCE 2480165913700081553637 $ 149.95

THESE ARE BOGUS CHARGES TO MY ACCOUNT. I
HAD ALREADY CANCELLED MY SUBSCRIPTION AND RETURNED GOODS. THEY JUST DO NOT WORK FOR ME.

PLEASE CREDIT OUR VISA ACCOUNT IMMEDIATELY FOR THE ABOVE CHARGES AND DISCONTINUE ALL SHIPMENTS AND CHARGES.

THIS IS MY SECOND REQUEST.

YOUR PROMPT ATTENTION WILL BE APPRECIATED.

THANK YOU..

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RALPH T WITUSKI
South Bend, US
Jun 22, 2009 7:56 am EDT

we cancelled our account months ago, still have 2 charges on our latest billing:
RALPH T WITUSKI
REFERENCE 2480165913700081553717 $
9.95
REFERENCE 2480165913700081553637 $ 149.95

THESE CHARGES ARE BOGUS, WE RETURNED THE LATEST SHIPMENT OF GOODS, THEY DO NOT WORK FOR US. PLEASE CREDIT THE 2 ABOVE CHARGES IMMEDIATELY TO OUR VISA:
[protected]

T
T
TriSlim
Silver Springs, US
Jul 10, 2009 2:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is not TriSlim's site. You will need to email or go to secure.trislimfree.com to see the contact information. Thanks,

Glen

TriSlim Corporate Offices

T
T
TriSlim
Silver Springs, US
Jul 10, 2009 2:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please email me at corporate@trislimusa.com and I can help you. Thanks,

Glen

TriSlim Corporate Offices

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