unlocking.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about unlocking.com
Welcome to our customer reviews and complaints page for unlocking.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with unlocking.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used unlocking.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with unlocking.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
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Bad service
I tried to get a moto milestone unlocked from www.unlocking.com. I paid via paypal, which itself had to poll my bank account for the funds ($10 ish), taking 6 business days. In this time I asked them if they were 'able' to generate the code successfully, in order to get some reassurance that when the paypal payment processed I would get the code. They said they could not do this, and whatever, I waited.
After the payment processed the code did not come. When I contacted them they said they were having trouble generating the code, I waited a couple days and then demanded a refund. They said I had to give them a certain period before I would be eligible for a refund. During this period (around 5 days) I got the unlock code I needed from another website (www.mobileincanada.com) and am now using my unlocked phone. I told them this and that I simply wanted the refund. After the 5 days were up they said they had to ''review my case for refund'' for a period of 7 days. That time has now past and my ''case'' has currently been elevated to a supervisor.
At this point, even if I get the money back, it required to much effort to do so. I've only hounded them so far for 10 bucks because I hate shifty outfits like that so much. They bank on the people that don't hound them.
failure to provide unlocking code
The unlocking code they offer to deliver within 1 day (After releiving you of £25) fails to arrive. You can then track your order on their site. The delivery date was then changed to 5 days time, and then as this date arrived, the date changed to the following day. Thid happened on 4 occasions then the date just passed. Despite sending this company 4 emials they have never responed. I would strongly suggest that you do not use this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Same here, last week I had ordered the unlock code for my HTC hd2 after they charged me $14.99 I waited the code from them but nothing happened, I had checked their site for order status but it said there was no order . I gave a complain to paypal and today they said the code had received if I have problem with the code contact support center but I had never received the code . People just stay away from UNLOCKING.COM it is just a scam
same happend to me, ordered code however received it after 2 days. after been sending them numerous emails.
the company is a big scam. and there statement that in case you will find a site with a lower price, they will do pricematch is also a big scam.
Scam
The claim to provide unlocking codes, to be able to use any service provider in your phone, but it's a SCAM. All you'll get is a lighter wallet.
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THIS IS A SCAM ! Don't use it. They say they provide the unlock codes within one day but after 5 days I don't have anything. I have sent several emails to their "support" and I have no reply.
Its up to the consumers and buyers to beware. Research before you 'buy' a service or product. Using any service, other than your current provider, to get around a locked phone is risky. More information can be found here:
http://www.tech-faq.com/unlock-phone.html