Usernet.nl reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Usernet.nl
Welcome to our customer reviews and complaints page for Usernet.nl. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Usernet.nl.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Usernet.nl's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Download of information books etc.
I signed up for this service but then got nervous when I realised that I had to download a software to my machine. I cancelled my subscription as well within the 14 day period but a message came up saying that I had to cal them. It was a Sunday so I was unable to do so I stayed up until 4 am my country time to contact this company because when I investigated there are tons of complaints about them all over the net. The first time I got through a CSR put me on to the department and I was on hold for a very long time. I attempted a second time and told the lady sternly not to put me on hold as I am not getting through to anyone and asked her to cancel my subscription. She did it and I made sure to check with her while she was still on the phone that I received an email confirming my cancellation. I attempted to cancel many times on Sunday and I got replies to all my attempts on Monday. When I got off I saw something saying my subscription was cancelled but I was on the relax plan; I immediately called back and complained about this as I did not want a relax plan it was explained to me that this was always done but if I look at the status of my subscription/ account it would say that it was cancelled and when the 14 days trial is over my credit card would not be charged. I am still within that 14 days so I will sit back and wait to see what happens after that. It is weird that you have to call to cancel I really hope these people do not charge my card
Subscription cancellation
I am attempting to cancel my subscription with Usernet.nl and it is not allowing me to do so I have sent message via their contact form and their emails without success. Please help me anybody. Naqiya
Read full review of Usernet.nl and 2 commentsGiving a Voice to Consumers
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