WebHostingWorld reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about WebHostingWorld
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Closed my account!
I had an account and they closed it without warning. I was a long time WebHostingWorld user, always paid in time, and I have no idea why my account got closed.
In the first place I decided to use these guys because their prices were very low and everything seemed like a great deal, and that was the biggest mistake I've ever made!
I contacted customer service and asked them to explain in details why did they close my account but they ignored me. All they said was that if I wanted them to open my account I need to pay some extra. What a joke.
Avoid this terrible company!
No replies when submit a tickets
I have submit to a new tickets #577151 to request to be account cancelled & get full refund, i was sign up a linux reseller starter account last week & then i was told by the operator that softaculous was free trial version 3.6, not full version. so it not worth. that's why i request to be cancelled my account & get full refund. i have paid $70SGD for 6 months billing cycle & now it has been 5 days no replies at all. so i lodge a complaint against webhostingworld company. i suspent that owner of webhostingworld is a reseller. the server information in cpanel & whm was hidden. the owner of webhostingworld has no right to hidden his server information. i have visit forums at http://forums.webhostingworld.net that some of client had complaint against webhostingworld. Please taken action against webhostingworld to get my refund back. thank you!
The complaint has been investigated and resolved to the customer’s satisfaction.
THIS WEBHOSTINGWORLD CHEAT ME, THEY COLLECT MONEY THROUGH INTERNET ON19-10-2012 INR 2153.90 MY INVOICE NO IS--161485 ORDER NO--[protected] BUT TILL NOW MY WEB SITE NOT HOSTED, NOW THEY ARE ASKING MORE MONEY. LAST TWENTY DAYS I ASKED THEM TO SOLVED MY PROBLEM BUT THEY ARE NOT RESPONDING, NOW I NEED MY MONEY BACK, BUT THEY ARE NOT GIVING PROPER ANSWER. THEY CHEATED MANY PEOPLE SO FAR I CAN GIVE THE LIST IF NEEDED.BETTER YOU CAN SEE GOOGLE SITE.
I have had many problems in a short time hosting. site down, email security certificate, can not send emails from Outlook.
you always say that everything is okay, but are not. Outlook now and then can not send emails. Back to work alone after talking in live chat for you.
I can not take much more customer complaints and staff.
see how many tickets I've opened it and how many times was attended by your live chat.
I want to cancel today. I'm looking for another server.
Webhostingworld anymore.
I do not have time for games. the service of you is bad.
I want to cancel and refund my money today.
and until this moment I did not received my money back guarantee.
this is a worst web server service.
It´s been the worst experience in all my life work with http://www.webhostingworld.net
My website had been out for 1 week they did a wrong configuration from there side and don´t fixed it for on week.
I asked my money back, now it´s completed one month. they closed my ticket and don´t gave my money back.
The billing support never reply the ticket about the money back, they changed the subject saying that they are solving the issue on the hosting and nothing else… I don´t know more what to do… if somebody have a suggestion please e-mail me.
thanks.
Anderson
WebHostingWorld from 5th November 2011
I have submit to a a lot of tickets tech support no body reply, I get on to live chat with 4 to 5 staff t the Same answers like this
info: Please wait for WebHostingWorld.Net operator to respond.
info: You are now chatting with 'WHW-Operator'
WHW-Operator: Hello! Thank you for contacting Webhosting World's live chat service. My Name is Rosaleen. How may I assist you today?
WHW-Operator: what is your domain name
julius: dag-umandaguman.com
WHW-Operator: What is your primary domain name
julius: Same problem since 5th of Nov 2011
julius: until same error like this Cannot connect to dag-umandagumanrepublic.com using fsockopen, please make sure dag-umandagumanrepublic.com resolve to the server correctly and outgoing TCP port 80 is opened. Please click here to resolve.
WHW-Operator: Domain name is still in activation process
julius: wow too long until this time
WHW-Operator: and hence you are getting error in publishing
WHW-Operator: once domain name active
WHW-Operator: please publish site
julius: yes i did so many times to publish it same error come out
WHW-Operator: yes as domain name is not active yet
julius: okey how long ihave to eait for ?
julius: to wait i mean
WHW-Operator: it will be active in few more hours
WHW-Operator: we will mail you once domain name is active
julius: okey iwil try again later on
Untill NOW MY DOMAIN STILL ON THE PROCESS OF PROPAGATION ... SHOULD BE EVERYTHING WILL BE FINE IN THE NEXT 6 TO 8 HOURS ... So every I have to log on check them out but still on the Process another 5 hrs to 7 hrs again, again again, same script no explanation poor service ...
Until Now 20, November 2011 02:00pm Australia time ...
. Please taken action against webhostingworld to get my refund back. thank you!
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