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The good, the bad, and the ugly - discover what customers are saying about Webvisible

Welcome to our customer reviews and complaints page for Webvisible. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Webvisible.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Webvisible's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Webvisible, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Webvisible. Your feedback is an important part of our community and will help others make informed decisions.

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6:34 pm EDT

Webvisible Scam

Please reply after this post if you would be interested in joining a class action lawsuit against WEBVISIBLE. They can't keep ripping people off like this. Basically Webvisible will say the setup is free, the montly billing wont start for months, they say you can get refunded your money if they don't perform. They promise you about 40-50 inquiries per 1200 spent a month. What we got was one inquiry the first month, two the second month.. and on top of that the clients were from a state we aren't licensed to do business. So they charged us for the setup, which was supposed to be free. We cancelled after no results for two months, and they are now trying to charge us for another six months.. So we have paid 3, 000 for 3 client inquiries that we cant solicit because some how webvisible were marketing in Michigan for us when our business is in VA.

in addition the client support hides, sales disappears, accounting there puts you on hold.. its the worst experience ever.

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Rotop
Durham, US
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Apr 21, 2011 12:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i absolutely agree. I hired them to do my adwords campaign. It's been a complete nightmare. No results, attempts to siphon my bank account via unauthorized direct withdrawals, completely incompetent customer service and service on every level.

Avoid WEBVISIBLE at all costs.

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1:21 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WEBVISIBLE only uses 40% of your advertising budget the rest goes into there POCKET... I was extremely furious after learning about this and decided to cancel service and reverse charges with the credit card company. WebVisible is by far the worst company i've every worked with. Very poor un-educated customer service reps and sales reps that simply want to...

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3:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Webvisible Webvisible is a complete Rip Off

Webvisible is a complete Rip Off, great at talking the talk and promising great results but the company is a fraud.

Results and reports that were sent to us where falsified, encountered multiple ROI miscalculations. Cost per Click went up in every category they assisted us with. Continued to bill prepaid funds after the account was canceled. In regards to management we received many promised callbacks that took days to weeks to receive with no satisfactory outcome.

BEWARE of smooth talking salespeople. Results were terrible and a waste of $15, 000.00 in just two weeks.

Read full review of Webvisible and 9 comments
Update by samg11
Dec 29, 2010 7:04 pm EST

Has anyone had any new negative experiences?

Update by samg11
May 18, 2010 3:53 pm EDT

In response to WebVisible Representative, are you kidding? We have spent hours on the phone with your representatives and managers.To deny we where a customer is comical. Also, the rep mentions that I purchased damaging domains, just wrong. I have done no such thing. What that does show is that your company is ripping more people off then just me.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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cap2nine
Roswell, US
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Mar 30, 2011 2:53 pm EDT

I work for a credit card issuing bank and one of my cardholders is currently having difficulty with this merchant. I've only just begun my investigation but I strongly recommend that anyone having a negative experience with this merchant should contact the bank or credit provider that was used to make the purchase.

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pristineclean09
Appleton, US
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Jun 24, 2010 11:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just talked with a rep today. He led me through an on-line presentation that seemed to make alot of sense. I already did the Service Magic thing and didn't have trmendous results to speak of. These companies want money up front to set things up and then they set up a monthly "budget" that you have no real control over. They send so called leads to my phone without any qulification what so ever. Then I waste my time calling only to leave messages, e-mailing, over and over and in most cases I never talk to anyone. In other cases I hear them inform me that "they were just looking at the computer". Service Magic makes like a bandit because they sent the lead to 3- 4 service providers like myself (at $13 each) and they'll tel you that they are an advertiser for the service providers and don't guarantee and actual contact with any so called leads. I have to say that This WebVisable could turn out much the same. They have a monthly spending target or budget. Who's to say that there are real leads or just how much the "clicks" are costing or...just how difficult it will be to terminate membership with their service.

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D1515
Uncasville, US
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May 21, 2010 2:30 pm EDT

we are a company in CT and have not signed up with them because we recently redid our website on our own and also we use Service Magic-which is good and isnt a scam. These people keep calling and calling literally everyday and I (office mgr and owners daughter) and the owner have told them nicely we are not interested and stop calling. They called again and agin I had to call the cops to get them to stop.we got more calles today from a cell phone of Larry B. and I asked to speak to a supervisor and he wouldnt let me do. I looked up the company online-there are soooooooooo many complaints out there about them!

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imfrustrated
Orange, US
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May 11, 2010 1:23 pm EDT

Does Webvisible know that the more you post on Complaints Board or [redacted], the worst it becomes for them? The ranking on Google of these complaints boards will go up. Negative link to their name.

I guess they don't really know...

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kgloeck
Charlot, US
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Feb 08, 2010 10:32 pm EST

If you have had problems with Webvisible and the promises they made, please email me your phone number. kgloeckner@faulconerconstruction.com. I am not a lawyer, but a customer as well.

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Bill_ThePlumber
Philadelphia, US
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Nov 10, 2009 9:22 am EST

I had the same experience! They are like most fast-talking salespeople - no substance behind what they are saying. I lost $4, 000 in two months and have very little in sales to show for it. Once you sign up for their service, they charge you immediately, but then it will take at least 2 weeks to get up and running. They do not disclose how much you are paying for clicks. Their reporting is so generic and high level it is next to impossible to get any real information from it. I have sent at least 3 emails to cancel the service, which have been ignored. Now today they charged my card again. I will fight with them until I get my money back. Companies like this should not be allowed to stay in business. Small business is the backbone of this country, yet no one looks out for our best interests.

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Realreal
Severna Park, US
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Oct 29, 2009 11:22 pm EDT

too bad someone from AT&T who uses this crap vendor webvisible has substantiated the complaint. i wouldn't use this company until you get a freaking tour of the office and visible proof they know what they are doing.

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WebVisible Representative
Irvine, US
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Oct 22, 2009 3:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi ZeeKater,

We wanted to take a moment to respond to your question on the Complaint Board. We are aware of the complaint from the individual whose post you responded to, but have not been able to confirm that they are a customer of ours, since they will not interact with our customer service department. We have, however, confirmed that they have posted elsewhere and have even purchased domains that seem designed to damage our brand. Such cyber-terrorism is, unfortunately, pervasive in ours and other web-based industry segments. Obviously, we are attempting to rectify the situation. If you do engage with this individual, we ask that you please share whatever details you can with us.

Thank you for choosing to open a campaign with WebVisible, and we are looking forward to working with you. If you have any questions as you move forward please feel free to reach out to our customer service department.

Thanks again,

WebVisible

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ZeeKater
Mission Viejo, US
Send a message
Oct 01, 2009 7:49 pm EDT

I just signed up with this company for my husband's plumbing business. What exactly happened?

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