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12:45 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I purchased from this company and was charged for the product. When I did not receive the product I called them to confirm shipping information. I still have not received my order so I tried the website and it is now suddenly missing! Imagine that!

Read full review of Wheels and Caps and 4 comments
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4:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wheels and Caps Shady business

Two separate phone calls to verify that Wheels and Caps had the wheels that I needed so that I could purchase the other necessary parts. Gave credit card number and received confirmation number of the sale. Then "oops" we don't have these tires.

Salesmen proceeded to hang up on

me (wimp) which resulted in a call to the supervisor for an explanation of their poor customer service and to make sure that my credit card number number was destroyed and charge was not made.

As you could have guessed, credit charge did show up on statement the very next day.

Very shady business at its best. Beware!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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