Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about WNS

Welcome to our customer reviews and complaints page for WNS. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with WNS.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used WNS's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with WNS, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with WNS. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
M
10:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WNS payout

I was a telkom employee under an agent WNS in durban got dismissed and now there are refusing to pay me and even give me my dismal document to claim UIF Thanduxolo Matakana conpiring with HR Trisha Naicker are the main culprets of WNS all I want is my money and dismal document I don't have the time to go after them that company is [censor] and I feel sorry for the people who are working there as we are being missed used on a daily basis Telkom please help as the are dragging your name through the mud.

Read full review of WNS
Hide full review
ComplaintsBoard
Y
2:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WNS about wrong recruitment

Hi I m yogesh pawar i have a complante about the WNS Recruitment, today I will go to Interview as per they ad in news Paper, as per they ad i m full confidence to done this i have selected, but when i have go to interview they just told about typing exp cetrificate but i told i have no certificate but i had exp in data entry work as per u wanted.but they told we want just typing cert..n they reject me ok i have rejected no problem but first of if they have mention the compaltion about typing cert.point in the news paper ad..then i cant going to interview..cause i have no i have no typing certificate..this is a very wrong if they want certified employers then they also mention the point in ad, why just they mention a well english known n known dat entry n 30 wpm speed why they mention the typing cert.is compalsary..so why the harassing the candidates like me...i m very nervous about that. so plz i request u plz directly send this my complaint to WNS HR team n i m waiting to reply from WNS if they dont reply me i headly say i have doing the legaly action against WNS...my email Id is...yograj.[protected]@rediffmail.com..
Thank u

Read full review of WNS
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
U
5:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in search of an International BPO jobs. I was asked to walk in for an interview by one of the consultancy to attend the interview. I cleared all the rounds of interview successfully and was offered a job in WNS. I was asked to join the company on 20th september 2010 for inducation and to submitt all the documents at the time of joining. I had all my...

Read full review of WNS
ComplaintsBoard
M
4:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WNS epf claim status

Hi,

I have submitted my epf claim to WNS Gurgaon in last week of Sep 2009 through my friend. Thier consultant submitted it on 01st Dec 2009 in gurgaon epf office, I have the reciept of recieval the application by gurgaon office.

When I contacted to EPF office through phone the person who is attending call response is application has not been submitted.The person also told me that email are not opened in epf office so I can not get the response.

I also emailed the same thing to sro.[protected]@epfindia.gov.in
My PF Account No is HR-[protected]

Please find the attachment of recieving the application and my name is on 9th position in first enclosed list.

Please help me to get the exact status of the same.

Thanks and Regards
Manoj Kumar Patel

Read full review of WNS and 4 comments
View 0 more photos
Hide full review
4 comments
Add a comment
P
P
pankaj jain
Oct 10, 2007 12:00 am EDT

Hi, this company provides fake experience, and also a bankrupt company.

S
S
shantavanna mane
IN
Sep 05, 2013 12:09 am EDT

I have submitted my epf claim to WNS Gurgaon in last week of Sep 2009 through my friend. Thier consultant submitted it on 01st Dec 2009 in gurgaon epf office, I have the reciept of recieval the application by gurgaon office.

When I contacted to EPF office through phone the person who is attending call response is application has not been submitted.The person also told me that email are not opened in epf office so I can not get the response.

I also emailed the same thing to sro.gurgaon@epfindia.gov.in
My PF Account No is KR/KC/0015076/0025979

Please help me to get the exact status of the same.

F
F
FICCI
IN
Dec 18, 2009 1:28 am EST

WNS is the worst company to work with. In a survey locally conducted among 100 BPO and KPO employees, WNS was given a rating of 2.3 on a scale of 10. Its a company which doesn't offer any growth to is employees and is known for worst work environment in the country.

R
R
RESHAV
May 02, 2008 4:41 am EDT

a company that gives appraisal of 3% where in the inflation for the last fiscal year was 7%...don't u beleive it? join wns, gurgaon...it nutures specialist (we need slaves).

ComplaintsBoard
I
1:36 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WNS harrasment of employees

hi, am jose an ex employee of WNS Global Services. I want to make you all aware of the harrassment of terminated employees by the hands of WNS employers. The company rule states you have to give a 2 months notice period before leaving the company. However, if your are being terminated there is no logical way this rule can be applied to employees. But the company has its own way of taking "revenge' on terminated employees ..:
1) They terminate employees without prior intimation
2) They with held thier months salary
3) They slap a legal notice for a sum of 5-6 times your months salary for not able to give a proper notice (ridicilous for terminated employees)
4) Absloute no help frm the managers or TLs in this case

In total its a big mess causing mental harrassment and agony in the employees mind..because your not only being terminated ..you are asked to pay a sum 5 times your months salary for nothing.
IT is so absurd that a company like WNS has to resort to such means equal to robbing money from its employees. I hope someone takes this into consideration as I am subject to such harrassment and agony by WNS.

Wish to get some inputs from fellow employees
my email id is : [protected]@yahoo.co.in

Read full review of WNS and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
M
M
madmax44
US
Dec 05, 2016 1:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

this is really true, once you been tag as terminated you will not be get anything from this company.

D
D
dont work
IN
Aug 20, 2016 10:18 am EDT

same thing in other branch so plz think b4 joing the company not to letting to go toilet also WNS worst management n always line issue n
always telling to do OT but no one get the OT in there salary they always telling u have clear the deficit but we give extact login then were is deficit ... for every thing u have to give mail to they to start the A/C, to repair the computer n one thing computer never work ... for month ...
no one in WNS is help ... they ingore the employee

S
S
sammir
IN
Dec 19, 2015 5:24 am EST

less salary
no incentives
no over time
#WNS has worst management at Airoli, New Mumbai Location

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.