CB Furniture Stores Rochester Furniture Kinshasa couch

Rochester Furniture review: Kinshasa couch

Edeth Mukaro of Rooderpoort, Johannesburg, ZA

Dec 03, 2020 1:20 pm EST

I bought a Kinshasa couch at Clearwater mall last year August. Sometime this year I discovered that it had a faulty arm rest. I reported the fault and the couch was collected for repair on 4 November 2020.

Its now four weeks since the couch was collected, when I spoke to Mandla Mbatha he said the repairs were completed on the 14th of November. Up to now there is no feedback as to why the there are delays in bringing the couch back to my house. No one has answers for me and Im highly annoyed by the services offered by Rochester. If I knew thats how customers are treated at this company I would not have sent my couch for repair.

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Rochester Furniture phone numbers

+27 102 111 120
+27 102 111 120

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+27 860 100 1000
+27 860 100 1000

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Rochester Furniture emails

query@jdg.co.za

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nelspruit@rochester.co.za

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atterbury@rochester.co.za

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Rochester Furniture address

56-58 Rigger Road, Spartan, Isando, Kempton Park, 1619, South Africa

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