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I answered an ad for a full year subscription for Rockabilly Magazine in December. The company was advertising what a great Christmas gift this would make. A full year for $19.99. I paid through PayPal and my account was debited. January came and went. By the middle of February, I contacted the company through email and asked where my subscription was. No response. I contacted Paypal for a refund and they told me to persue the Magazine company. No help there! I started posting questions on the FaceBook link two weeks ago asking that they contact me. Other customers also started posting on the Facebook link. The Magazine did not respond to any of us but continued to advertise their subscriptions and merchandise for sale. Today on 3/10/11 I visited the website, WWW.rockabillymagazine.com and they have closed it and the company is for sale. It states that subscribers will recieve a letter? My emails are now coming back as "mailbox full". At this point I just want my $19.99. It's the principle of paying for services not rendered.
I'm so glad that you posted your experience with Rockabilly Magazine. I too purchased a 1-year subscription back in Dec 2010. I went through the same notions as you - I paid via Paypal and waited for my purchase to arrive. When it did not after several weeks I contacted them via email (which is the only contact info provided on their website) and they acutally responded. "Chelsea" in the customer service dept. informed me that I should expect to receive my first magazine by Jan. It never arrived. I contacted them again and this time received no response. And since then I have never been able to get them to reply. It is a complete SCAM -- Chelsea, if that is who I was really speaking with, advised me to wait unti Jan. so that I'd be unable to get refunded through Paypal's 45-day money back guarantee period. If I had known they were trying to delay me until after the 45-day period so they could pocket my $19.99 I would've submitted a claim earlier and disregarded their one & only email reply. Additionally, a claim was made against them via BBB as I found their P.O. Box address (PO Box 19712 Austin, TX [protected])on Manta.com. BBB attempted to contact them and they did not respond to BBB either. They're are numerous complaints of fraud against them - check their reviews on Amazon.com. I've now learned not to purchase anything from websites that do not disclose a working, current phone number and physical address. I demand my hard-worked $19.99 back! This is complete modern day thievery. We should band together and pursue a Class Action Lawsuit against Rockabilly Magazine and the owner/CEO Orlando Rios.
On A Mission,
Annabelle
Thanks for the post. Same with me. Paid in December 2010 for the December Xmas Special - Never received one issue. This is fraud !
Letter- what kind of letter - Nuthin !
I too have paid for my subscription to the full year plus digital copies of the mags. And never received them! Its a shame that they couldn't have the courtesy to at least send a mass email that would only take seconds to compose and try to compensate somehow!
The fact of the matter is, is that they do NOT WANT to compensate anyone, let alone refund the money they stole from everyone. Whatever their financial status may have been, they wanted to take our money and RUN with no intentions of looking back. If we don't take some kind of legal action against the Owner of Rockbilly Magazine, you will never see your $19.95 and up back. I hear they're now bankrupt...they wanted to collect as much funds as they could from new subscribers and disappear before closing their doors. THIS CROOKERY IS COMPLETEY ABSURD and I DON'T UNDERSTAND HOW NOTHING IS BEING DONE ABOUT IT. THEY CANNOT KEEP MONEY FOR NOTHING PRODUCED IN RETURN. FOR EVERY TRANSACTION, THERE IS AN EXCHANGE OF GOODS/MONIES...they have produced nothing for the money I worked hard for. Now they're living off of all of our money, while we are made to stress & suffer.
I placed an ad in Rockabilly Magazine for my band, The Hula Girls, with Orlando on 10/21/11. $225 for a half page ad. He sent me the specs and everything... Never heard back from him, after he took the ad and took my money.
Paypal records show that I paid $225.00 to Rockabilly Magazine on Oct 22, 2010. Emailed him again today and his Orlando@rockabillymagazine.com email address redirected me to a new Orlando@orlandorios.com address. Still waiting to hear back from that one.
If the ad didn't run, all I want back is my money. Don't need an apology or anything, just the $225.
Bad business and I got a bad feeling right away in dealing with him.
please email me at mmarble949@hotmail.com if anyone has any more info about this situation.
Matt
www.thehulagirlsmusic.com
I placed the ad on 10/21/10 not 10/21/11
i agree with Annabelle, we should all get a class action against them. i bought a life time sub with them not too long after they came out and bought all the back issues. i got the back issues and a good few months worth of new mags then all of a sudden they stopped coming. i called them numerous times leaving voice mails, emails and what ever i could and never heard back or got a refund. that was two years ago that i stopped getting mags. i was excited to finally have a mag fitted to my interested cover to cover to only ripped off. so more power to you Annabelle!
I've been dealing with them since 2009! I ordered what they offered as a lifetime subscription for $87.50. I received 3 copies since 2009...I'm still here, yet they apparently think 3 issues is a lifetime!