Roxy’s earns a 1.4-star rating from 22 reviews, showing that the majority of customers are dissatisfied with purchases.
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Horrible online customer service
I have been shopping for quite sometime and have never experienced such horrible customer service from an extremely popular website! I normally do all of my shopping w / zappos or overstock.com because they have the best customer service, prompt delivery, free to ship a return back and they process refund back on your card within 5 days max! But roxy on the...
Read full review of Roxy and 10 commentsbathers
I purchased a pair of bikinis for my daughter whilst holidaying in queensland they were purchased from white water world.
I have washed them probably 4 times and much to my discust all the webbing that is the design on the bathers has completly come apart unable to be worn again.Considering they cost $90 i would expect that they would last longer than 4 washes if i could be told what i could do with them as to a replacement that would be appreciated.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Roxy emailsprivacypolicy@roxy.com100%Confidence score: 100%Supportcustomerservice@roxy.com95%Confidence score: 95%supportwarranty@roxy.com94%Confidence score: 94%
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Roxy address5600 Argosy Circle, Building 100, Huntington Beach, California, 92649, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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