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This company had a advertisement on Facebook. They charged me$38.95 from my Pay Pal account. The doll was supposed to be a 12"doll and when it finally arrived it was a 7" doll. It was supposed to have hair and it didn't. This doll is nothing like the one advertised and really not worth the money I paid. I will send a photo with this showing what was ordered and what they sent me.
Can you tell me if you have a contact information
I got the same dolls this person is a thief
Ce sont des arnaqueurs, meme si on paie par paypal, on est pas protégé. j'ai reçu une poupée d'une valeur de 10$ canadien et elle m'a coûté 65.98$. on me demande de la retourner pour être rembourser et les frais de poste sont de 58$ en plus postes canada ne peut plus envoyé de marchandise en malaisie
Gigi Hudson, if you paid via PayPal. Make a claim and you can get in the worst case scenario a partial refund. I'm doing it myself. Take pictures and put as much info as you can.
THe same thing happened to me, mine was supposed to be a 17' Lifelike Journey doll...I recieved a 7" doll
This is the picture of what I was supposed to get, IDK what happened to the pic of the one I actually got, I am going to try to upload it again
I had the exact same experience the doll was sent by another company called Got Express from China. They also use the name gooddealsus. Then when I complained they try to haggle with me. Filthy Chinese scammers
This is what I actually got
I, unfortunately have joined this club. I ordered a very life like doll and received the same 7 inch doll that the other folks received. This is a complete fraud.
Same thing happened to me! So wrong!
I am adding myself to the list of getting this horrible doll ! I kick myself for even ordering it! My husband also ordered something that was advertised on Facebook and was scammed. Never again are we ordering anything that is advertised on FB! How on earth do they get away with this?
I also received the same junk as the above pictured. Paid 38.99 for a doll that I wouldn't even purchase from a dollar store.
I also got the same doll as you all seem to have gotten. This is such a rip-off. I was really looking forward to giving this to my granddaughter for her birthday but I am so disappointed with this company
Have you been refunded from PayPal? Please complain and request your money back. They need to stop this person: Salvador Remilyn De Guzman, from continuing to rip people off. I am currently waiting to hear back from Paypal. Please follow through.
By the way, I too purchased 2 reborn dolls and got the same piece of garbage others have received. seller offers to refund $3.00 US dollars as an apology for my dislike of the items he sent. He is taking advantage and no one is doing anything about it. Again, if you paid via Paypal Please contact them and let them know. a computer savvy can maybe get information on this individual and something can be done.
I too ordered a doll for $38.98 and used PayPal. Received the same doll as other's. Please see attachment. There is no way I would spend $38.98 for this doll! Are they out of their mind? $5 is the most I would spend, but even that is to much! Please send me what I originally ordered or refund me my money! If either is not received within the next week, I will get in touch with Better Business Bureau! Shame on y'all for thinking you can get away with it! You better get to know God, because he does not like thieves and he's going to pay you back with Karma!
I’m joining the
Club! Lol
Just contacted PayPal. Hopefully it will be taken care of. Has anyone contacted the BBB?
Disgusting behavior, a thieve uneducated human being that can think he can get away with it...: shame on you.
I too received a joke of a doll that looks like nothing like the one in the picture, as for facebook I hope you take responsibility for this act of dishonesty!
From australia
I also purchased 2 of these dolls on the 16 June 2020 from Salvador and have not yet received them. This I know are coved times but this is a ridiculous postal period. I think time to complain to PayPal.
Kerry Rawlings
Definitely complain! And advise them that they need to report him! Way too many people have been ripped off by this fraud! And demand a refund! Wow two dolls! They are about 7” long and just awful! Dressed in a piece of cotton! 🤬🤬 poor you! Prepare for double the disappointment!
I was also scammed by this scumbag. Exact same piece of garbage as all the above photos! I complained many times to PayPal as I searched the seller and found all these complaints so I knew I was not going to get the gorgeous babydoll I purchased for my granddaughter! PayPal wrote to Salvadore and he offered $21USD refund which I begrudgingly accepted as I thought I might end up with nothing if I didn’t! I hope he is caught and others don’t purchase from him! No more Overseas purchases for me I’m afraid! It’s happened too many times now! Products are all garbage!
His email is no longer valid and the address that Paypal supplies is some hotel in Malaysia. They denied my claim because I could not return it. Was a piece of trash. Had been mailed directly to a friend in the US...In any case - I got a full refund from my credit card company through the bank. Keep at it. Paypal will refund if you can prove the email and address are wrong. Or go through your bank
I made the same mistake in ordering the reborn doll in JUly 2020.It took 2 months for the piece of rubbish to arrive. I lodged a dispute with PayPal. I then got responses from the scammers offering me $5, then $10 and then $15 at this point I asked PayPal to sort them out as it was not a negotiation as far as I was concerned. I then got a decision from PayPal telling me that I would get a full refund as soon as I posted the doll back to China & they acknowledged receipt of the doll. By this time I was absolutely fuming so I rang PayPal and spoke to a real person who then checked over my dispute while I waited on the phone. When he came back he offered me a full refund without returning the doll and lodged a complaint against the Company to stop them from utilising PayPal. I strongly suspect that the scammers have people working for PayPal who are employed not to fully support the purchasers.
Hi. Same happens to me. The doll has been sent back to Malaysia but it seems to be a false return address too. What a scam ! Hope paypal will do his job and refund me...still waiting. I'll let you know. BR Anna from France
Best of luck...Keep us posted
I received a full refund also after having to go back and forth with the "sending" company that Paypal put me in touch with through the Paypal Resolution site. All correspondence was done through this site.
Yes the company haggled over the refund amount until it got to the last day (that Paypal allows the case to stay open until) when I told them I was going to hand over the "file" to Paypal to deal with now ... then wa-lahhhh - the monies were repaid !
NB - They also wanted me to send the dolls back to China but I refused stating it was not my fault that they had sent me such a grossly wrong product ... and when, after keeping the packaging the products had sent to me in, could quote that the product had only been sent from within Australia ! Rip-off shonky thieves !