We don't know who "Sarah Kirby" is. She also goes under the name Sarah Eadie, and she has a long history of harassing people, filing phony police reports, and blackmailing people. But she does it under phony names like "Michelle Bach" and "British Betsy" and who know how many more aliases so that she cannot be traced and prosecuted. You cannot find anything about her online which means...she isn't using her real name She is an evil scam artist who seeks "revenge" and is relentless for the smallest slight. Beware.
The complaint has been investigated and resolved to the customer’s satisfaction.