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Save my home usa. stay clear of this company. we paid them $1995.00 for a mtg. modification. luke and mary gave us the runaroud for almost 3 months. saying that
"your file is with our attorneys" blah blah blah. and the prior 2 months we have had our mortgage increase by $100.00 due to the consultant in s.l. c. ut. (corey kunz) telling us not to make our mtg pmt. will make your mod. get done sooner. well we were notified from luke at smhusa on 6-05-09 that our refund was denied as he stated they (smhusa) had worked out a deal with lender to increase our pmt. $100.00 a month for 40 months to make up for the late payments. and we had already been in contact with our lender 2 monthes proir to this. smhusa scammed us and we want to let people know that they will take your money and do zero for you as a consumer.
The complaint has been investigated and resolved to the customer’s satisfaction.
We did a modification with with Savemyhomeusa and had no problems we did not get the best deal but we were behind 8 months and they were able to help bring me current and my payment went up only 50.00 a month... They did what they said in their contract and helped me avoid foreclosure and save my home from foreclosure... You are ignorant if you think you can stop making your payments you should read what you sign before you enter into a contract.
Also i worked with one of their attorneys and they helped me with a few other issues that i had so i think that savemyhomeusa was a blessing and i thank god for them everyday.
God Bless you for what you did for my family
Thanks for posting. They wanted 2, 250 from me upfront.
Savemyhomeusa did a great job for me lowered my rate from a 7.75 to a 3.75 so i have nothing bad to say. I know that they had a ton of man hours into my file so the 1995.00 that i pad was well worth it ... Thanks Again
I have worked with Save My Home USA on 4 properties that I own. Due to the current economy, these homes were vacant without renters, and no qualified buyers. If they didn't get 4 modifiactions done for me, I would have lost these investment properties that I worked my whole life to buy! Thank you SMH USA, I thank God for your reputable, and professional company. Go onto the BBB, if you want to do research. Please don't listen to the one complaint above! They do not take any money upfront, only after an approval is issued.
My wife was diagnosed with cancer and was unable to work anymore.
Our household income dropped from 175k per year to 70k.
We were not behind on our payments but believe me the struggle to maintain was overbearing to say the least. I don't mind saying my mortgage payment was $2500.00 per mo. and thanks to Save My Home USA, We now pay $1900. Thank you guys for saving me and my family during these trying times.
If you got denied, it is likely that your bank is playing hardball with you for some reason. If this is the case, no one can help you.
But the one point you left out in your complaint is that you will have gotten a refund of your $1995.00 fee minus the $495.00 charge for the forensic audit.
All,
The difference between the Law Firm I work at and Savemyhomeusa is that we do not do loss mitigation as some of the complaints state, we do Loan Modification to where the interest rate MUST change for the client's benefit. Almost all lenders will give a forbearance for free. Also our refund policy is 100% of the retainer. We do a forensic audit, done by an attorney at a cost to us of $750 and if the modification is unsuccessful we still refund the entire retainer. If you need an excellent law firm give me a call
Steve Robinson
[protected] x 112
[protected]
Savemyhomeusa has over 30 attorneys that work for them. People have to understand banks mover very slow - PLEASE try to do a modification yourself before you get a company like Savemyhomeusa involved you will want to climb threw the phone and choke the negotiator or person at the bank that is handling your file.
If you have any questions about a forensic audit or would like to talk to one of our the attorneys that work for savemyhomeusalegalgroup you can call [protected]. The average time line for a modification is 90-120 days even if we find a violation in your loan documents.
Steve Ramadam
Legal Council
SavemyhomeUSA Legal Group
I have a client, V Meyer, who has a hardship and signed up with SaveMyHomeUSA. The representative strongly encouraged Ms. Meyer to go late on her mortgage so she could obtain the best modification possible. At the time they signed up they were not late, just struggling. After four months of nothing out of this company, Ms. Meyer was finally contacted by her lender directly with a forbearance that increased their payment by $100 a month. When she contacted SaveMyHomeUSA she was told they got her the forbearance and that the $1500 she paid them was non-refundable because they got did their job. They took money from a lady whose husband died last year, is on SSI, told her to go behind, and then when they get a simple forbearance, keep her money even though they were promised a full refund if they did not get a satisfactory result.
I challenge Steve Ramadam to stand by his word and refund her the money. If they are an ethical company they will. I strongly urge him to contact me anytime on my cell phone at [protected] and we can discuss how to help these people his company appears to have taken adv. If he does not, then this would lead me to believe he runs an unethical loan mod company, preying on the elderly with no moral compass to guide him. Does he really need the money they were bilked out of to support a high-flying party lifestyle or will he take the ethical road and handle the refund as fast as possible.
Until I hear from Steve Ramadam directly I would encourage everyone to spread the work of their unethical treatment of a widowed senior surviving on SSI.
Steve Robinson
[protected]
All,
I posted the above message two days ago as well as sending a personal message to Steve Ramadam. He has neither responded to me nor to the client. Please read the contract they send you carefully as it states the result must be satisfactory or you get your money back. In this case the results were not even close to satisfactory and yet no refund is forthcoming.
Steve Robinson
[protected]
Sounds like Steve is trying to push his own company and bad mouth an excellent one. Save my Home USA lowered my rate by 5.5% and save my home from foreclosure. I was behind 9 months and by the grace of God Save My Home USA saved me and my family from losing our home.
Martha Nagle
I was behind 4 months and a sherrifs sale was scheduled. Save my home usa brought my payment down 250.00 a month and got the past due payments forgiven. I also got $25, 000 taken off my loan balance. They saved my house and my family. I am sure it doesnt work for everyone but it worked for us and we are happy!
Martha,
That is so funny you say that I also had a great experience with Savemyhomeusa Legal Group. The attorneys helped me save my house and my second mortgage went from 8% to 2.5%... Thank you John
I'm just starting the process and sending in my application to W. Cosby. I'm scared to death that this won't work out for me. This is the last chance I have to save MY home! I feel like I'm flying by the seat of my pants on a wing and a prayer. I'm scraping everything I can to get the $$ together to pay SMHUSA. Being a single mom, is scary enough, being in finiancial trouble is worse, loosing our home feels like the bottom of the barrel. I've read all the postings, and it looks like 50/50. I'll let you know how this worked out for sure! Ms. D
Save my Home USA is a scam! They took $1300 from me. They were not able to work a modification and constantly gave me the run around on the status of my refund. They even FIRED the person who was working on my loan and they did not give me my refund because my lender is not allowed to have contact with them anymore. Luke never responds calls. It is untactful experience and very unprofessional in not returning calls. People are constantly lying to keep a quota.
I am a loss mitigation specialist and I read all your postings. Pls bear in mind that nowadays, it is very rare to get a loan modified in a few months. By simply contacting your lender to get your loan modified will take months already. Our office always tell our clients to contact their lender and to continue paying their mortgage because there is no guarantee that the modification is achieved in a short period and not paying will put them in default. Yes, you can have your loan modified by just contacting your lender and give them the necessary documents they will need to qualify you, to see if you deserve to get it. Pay stubs or any proof of monthly income, statements of mortgage and other exoenses you pay monthly that you cannot do without should be submitted so the lender can make an assessment if you really cannot afford to pay the mortgage anymore because of a hardship. A proof of hardship is also needed lie a termination notice of a job lost, medical expenses, etc...You don't have to stop paying your mortgage to prove hardship. Principal reduction is very rare, even condoning a second loan or unpaid arrears. So if your purpose is only to lower your interest or to give you forebearance, pay your arrears in installment, then do it yourself. But if you want principal reduction or getting rid of second loan and or arrears, then you need a mandatory loan modification, meaning forcing the lender to give you terms which is affordable to you. This you can only achieve with a lawsuit in which case you will be needing a modification lawyer. Grounds will be prpedatory lending practices of the lender. This is when forensic audit is done. Like checking on a crime. We call this "Lawsuit with loan modification".
All,
According to the FTC ( http://www.ftc.gov/os/2009/07/090715casesummary.pdf ) Maryland issued a Cease and Desist on July 15th and Michigan filed a Criminal Complaint against them on July 14th. Be very wary in using this company. Two states closing them down, there must be a reason.
We are still up and running very successfully for our clients.
Steve Robinson
[protected]
File a complaint with the Federal Trade Commission and the Michigan Attorney General. Both can be done online. This company will not change its ways unless people complain. File with the BBB as well.
Steve,
It looks like you work for a law firm ------ http://www.stoplendersnow.net/ls/client_docs.php ... ALKANA Law Firm ( I notice that on the site you don't have any licensing information or address info my guess is that you are doing business thru a law firm in states that you should not) - The Complaint against save my home in Michigan is violation of the ---CSA--- Act 2 counts I pulled the Docket they had to pay 2, 000 fee and stop doing modifications in the state of Michigan, The FTC Complain you speak of is against Save my home out of new york not SavemyhomeUSA.
Steve this is a good plug for your firm hope you are by the book.
David Johanson
Loan Mod Blog
Save my home USA did a great job for me I wne from a 9% to a 3.5 % ... Thank you save my home STAFF
Steve Robinson works for a company that does not even have their address on their site. The Attorney is only licensed in one state and they operate in many. So i would take his word with a grain or salt. And the FTC Maryland complaint is for SAVEMYHOME out of new york so you might want to do a little more research.
It's kind of funny reading some of these complaints from people who have worked with Save my home USA. Forgive me for saying the word funny because nothing about a family losing their home. But I have had the honor of helping some people save their home, and I have had the disappointment of not being able to help someone. But my experience with those that I could NOT help was due to the fact that "THEY WAITED TO THE LAST MINUTE TO SEEK HELP!" Modification companies are NOT miracle workers, and can not help someone who waited till their sale date of their home was 1 or 2 months away. A modification takes time and several man hours. It cost money to even start the process. So my tip to someone who is in need of a modification, DON'T WAIT TILL THE LAST MINUTE! This is your families home not just a pair of shoes that you can replace at the snap of a finger. And to end this I wish you luck in these tough times!
Save my Home Usa, has not refunded my money but also their lack of professional care and knowledge is a disgrace. Totally disastified with their service. I have complaint with BBB. Good idea on filing as well with Michigan Attorney and Federal Trade.
THANK YOU SAVEMYHOMEUSA.COM,
I WOULD LIKE TO THANK SAVE MY HOME USA FOR HELPING ME SAVE MY HOME. I HAVE SEEN A TON OF BASHING ON THIS COMPLAINTS BOARD AND I AM NOT SURE WHAT THE DEAL IS EXCEPT THEY TOOK ME FROM A 8% TO A 3.5 % WITH BANK OF AMERICA AND I WAS 3 MONTHS BEHIND.
THANK YOU SAVEMYHOMEUSA.COM
YOU HELPED ME SAVEMYHOME
Homeowners fight for loan modifications from swamped mortgage servicers
By Pamela Yip
The Dallas Morning News (MCT)
DALLAS - After losing his job in January, Stuart Miller has fought hard to keep his home out of foreclosure.
At the end of May, the 55-year-old Plano, Texas, man began trying to get Wells Fargo & Co. to review his application for a loan modification.
After making repeated calls, he finally was told that the company would place a three-month moratorium on his mortgage payments.
"They're going to give me July, August and September, but I haven't paid June yet, " said Miller, a former trainer for a franchise company.
He's among many struggling homeowners who say their attempts to get a loan modification have been met with either long waits to get their case reviewed, no response at all or a runaround.
The Obama administration is leaning on mortgage servicers - the companies that collect and process mortgage payments - to step up modifications.
A report released last week by the Treasury Department showed wide variations in how quickly mortgage companies are helping troubled homeowners avoid foreclosures.
It also found the government's program is helping only a tiny fraction of struggling homeowners. As of July, only 9 percent of eligible borrowers had seen their mortgage payments reduced with modified loans, the report said.
"Much more progress is needed, " Treasury Secretary Timothy Geithner and Shaun Donovan, secretary for Housing and Urban Development, wrote in a letter to mortgage companies. "There appears to be substantial variation among servicers in performance and borrower experience, as well as inconsistent results in converting trial modification offers into actual trial modifications."
Mortgage servicers said they're committed to working out more loan modifications, but they're overwhelmed by the number of homeowners all wanting help at the same time.
"It's a new ballgame, " said John Dalton, president of the Financial Services Roundtable's Housing Policy Council. "The delay is the fact that we've got 3 million people today who are 60 days past due on their loans. These servicers have not been accustomed to and were not geared up to deal with that many incoming calls with people having difficulty."
The industry also is reinventing itself to add loan modifications to its traditional role as the collector and processor of mortgage payments, he said.
"Loan modifications are a relatively new thing, " Dalton said.
A loan modification is different from a traditional mortgage refinancing. When you refinance, you sign a new contract for a new loan. A loan modification involves changing the existing loan by lengthening its term or lowering the interest rate so that you can continue to afford your mortgage payment.
Homeowners may be eligible for a loan modification if they have a mortgage payment greater than 31 percent of their monthly gross income and can document that a financial hardship has made the payment unaffordable.
Miller, the Plano homeowner, hopes he will soon receive a confirmation letter from Wells Fargo with the details of his loan modification. He said the process he underwent to get to this point was frustrating.
"My frustration is the time that it takes, " Miller said. "They have control of my financial life, and I can't talk to a decision-maker. They literally get to say whether I get to live in my house or my life gets completely turned upside-down, and I am literally at their mercy."
Wells Fargo officials said they're reviewing his situation.
"While the majority of our customers who request help are getting through to us and receiving the help they need, we know we've fallen short of our customer service goals in some cases, " Mike Heid, co-president of Wells Fargo Home Mortgage, said this week. "We've recently undertaken new steps that will soon enable us to qualify most borrowers (for a modification)."
After I called a Wells Fargo spokesman for a response to Miller's situation, a company representative contacted him and told him that the financial institution would not report his delinquency to credit bureaus until his situation's resolved.
"I feel better now that I have a name of a person to talk to, " Miller said.
Bonnie Mathias of Dallas hopes for a similar outcome. She has applied for a loan modification with her servicer, CitiMortgage.
"It's been a nightmare, " said Mathias, a customer service representative at AT&T Advertising Solutions.
Her husband's company, which sold commercial exercise equipment, went out of business last September. He found another job, but his income is lower now.
Mathias applied for a loan modification in February.
"I'm having a difficult time getting my counselor from CitiMortgage to contact me, " said Mathias, a chapter leader at ACORN, the community organization that has been putting pressure on mortgage companies to help struggling homeowners. "This is my second counselor, and I have yet to talk to either one of them."
Mathias received a letter last month from a Citi representative saying she had been trying to reach Mathias.
"I have left four messages on her voice mail, " she said.
Despite the difficulty, Mathias doesn't plan to give up and advises others to do the same.
"Persistence absolutely is the key, " she said. "Do not give up."
When you apply, have at the ready the necessary documents, such as tax returns, pay stubs and a letter describing why your mortgage is unaffordable, and what caused your income to fall or expenses to rise. Not having the necessary documents will gum up the process of getting a loan modification.
And if anyone says you have to be behind on your mortgage payment to be eligible, don't believe them.
Homeowners are eligible if they are "at risk of imminent default."
Unfortunately, many responsible homeowners have been thrown into financial chaos by the sour economy and are now at risk of default.
They're making desperate, good-faith attempts to save their homes. It behooves mortgage servicers to move much faster to help those people.
RESOURCES FOR HOMEOWNERS
- www.makinghomeaffordable.gov - The Obama administration's program to help troubled homeowners avoid foreclosure.
- www.hopenow.com - A group of counselors, mortgage companies, investors and other mortgage market participants formed to help distressed homeowners. Call toll-free [protected] to reach credit counselors to who can help you with options.
- ACORN Housing - Call [protected] to find a housing counselor for free help.
SOURCE: Dallas Morning News research
(c) 2009, The Dallas Morning News.
Distributed by McClatchy-Tribune Information Services.
Loan Modificaiton Fraud - SCAM - ATTORNEY GENERAL
Complaint Rating: 0 % with 0 votes
Company information:
SAVEMYHOMEUSA SCAM
Madison Heights, Michigan
United States
SAVEMYHOMEUSA.COM
Best Loan Modification Companies - How to Stop Foreclosure
Countrywide consumers have many question right now concerning Loan Modification Companies and the legitimacy of loan modification programs. However, it has been proven that Loan Modifications are a reality and that it is possible to stop foreclosure proceedings through them.
According to Hector Milla editor of the “Best Loan Modification Companies” website -- www.BestLoanModificationCompanies.com -- through a loan mod those facing a foreclose proceeding are able to;
“… lower their payments, secondly they can get a lower interest rate and they can lower their overall principal, finally they are able to stop foreclosure immediately once they get the loan modified …
But that is not all, the value of homes has decreased and it is very likely that the value of houses close to be foreclosed has been decreased too, then it is possible to save in taxes, a visit to the county tax assessor is highly suggested, see the home values in the area and get information about the way to lower taxes based on the decrease. It is very likely that, if a reduction in taxes is granted that value will be maintained for some time.
H. Milla added “several people are trying to get their loan modified by themselves, that it is not recommendable if you don’t have some type of real estate background, the paper work can be tricky sometimes, trying to save some money can produce devastating effects in the future by misinterpreting the paperwork involved. The best and smart move is research in order to find a reputable company to handle your loan modification…”
The number of people desperate to save their homes is enormous nowadays, so lenders are more than willing to help borrowers to resolve foreclosure problems, those that do not know how to stop foreclosure should get --once again-- help from one of the best debt consolidation companies in the market. A home is a dream, use all possible alternatives to keep that dream alive.
Source: http://www.bestloanmodificationcompanies.com
Visit for further information, this website has listed the best 3 rated loan modification companies.
5 ways to stop foreclosure: How loan modification works
The housing market is showing signs of recovering, but a lot of homeowners are still looking for solutions to devalued homes, or adjustable rate mortgages.
If you are in trouble with your home, and think you have exhausted all your options, there still may be hope.
According to Dawn Aguilar, owner and founder of The Foreclosure Group, there are new programs coming into play all the time.
Aguilar created The Foreclosure Group in March of 2008, out of necessity.
"As a Senior Loan Specialist for many years, I began getting calls from so many former clients asking me to help them with their loan modifications, " said Aguilar. "When the economic downturn began and the bottom fell out of the mortgage industry, I quickly understood that most homeowners have no idea how to get their loans modified. My business focus came about out of need, out of understanding and, most of all, out of the desire to help homeowners in a compassionate manner stay in the homes that they love."
While each situation is different, and there is no one solution that works for everyone, here are some of Aguilar’s tips to dealing with a troubling housing situation.
Five ways to stop foreclosure:
1. Loan modification (Fannie Mae, Freddie Mac, traditional)
2. Short sale: If your home is worth less than the amount you owe, Aguilar suggests you find out if the lender will cooperate on the short sale. Aguilar says this will affect your credit, but not as badly as foreclosure.
3. Deed-in lieu of foreclosure: Aguilar says this is when you deed the house back to the lender. This process will affect credit the same as a foreclosure.
4. Repayment plan (forbearance): This is where the lender will make arrangements to pay back missed payments before taking legal action.
5. Sell your home
Six criteria for loan modification:
1. Job loss/unexpected unemployment
2. Sudden illness or medical emergency
3. Divorce/loss of second income
4. Job demotion or promotion denials
5. Inability to pay an adjustable interest rate/with no option to refinance
6. Excessive debt obligations
Five things to watch out for when hiring a loan modification company
1. Guarantees, there are NO guarantees ever. Aguilar says beware of a loan modification officer who guarantees they can get you a home loan modification
2. Offer to buy your house for cash at a price that is below market.
3. Someone who tells you to make your house mortgage payment directly to them
4. Advising you to transfer your property deed or title.
5. Makes a plan to pay your mortgage and then they will lease it back to you.
How Can I Get a Loan Modification and Eliminate My Second Mortgage?
One of the trickier aspects of loan modification involves second mortgages. Before the market plummeted, many lenders offered 100% financing programs, through the 80/20 program. A first mortgage would be given for 80% of the sales price and a second mortgage would be given for the additional 20%. When lenders started foreclosure proceedings, the second mortgages were often written off as losses since property values declined so quickly.
In an effort to stall foreclosures, many homeowners would file bankruptcy prior to the sale date, which in essence held up the foreclosure for a few months.
Bankruptcy laws allow judges to approve certain loan modifications and even give them authority to remove or "strip" the second mortgage lien. This process is only approved under certain circumstances. It is available to those trying to reorganize their debts under a Chapter 13 bankruptcy.
A Chapter 13 allows the court to reorganize a persons debt, but they cannot change a homestead mortgage. There are certain sections of bankruptcy laws that clearly state that a debt or lien is only secure to the extent of the asset's value. If there is a second mortgage that exceeds the value of the property, than that debt technically is unsecured.
If you purchased with a 100% financing program, or if you obtained a second mortgage prior to the market crash, you have a fair chance of getting if removed. The court will probably require an appraisal to determine the current property value and it is possible that your second mortgage company might file a motion opposing it. It's not the norm, but it can happen. Once you have the court's approval and have made your payment plans you can get a discharge from the court which in essence extinguishes the second mortgage.
Many laws vary from state to state. Before filing any sort of bankruptcy, it is in your best interest to consult with an attorney specializing in bankruptcy. Everyone's situation is different and there is no one size fits all plan when modifying.
Litton Loan Complaints Continue Following Settlement
Distressed homeowners target Goldman Sachs subsidiary
By Jon Hood
ConsumerAffairs.com
August 19, 2009
Litton Loan
• Litton Loan Complaints Continue Following Settlement
• Consumer Complaints about Litton
Four months after Litton Loan Services settled a class action accusing the company of imposing bogus late fees, complaints about Litton continue to roll into ConsumerAffairs.com. Some consumers allege that Litton failed to timely post payments to their accounts, the main issue in the class action. Still others get the run-around from the mortgage servicing company on the possibility of receiving a loan adjustment, leading to confusion and, in many cases, the threat of foreclosure.
As a “loan servicer, ” Litton -- owned by Goldman Sachs -- handles the operational aspects of consumer loans: sending out statements, receiving and tracking payments, notifying consumers of overdue payments, and initiating foreclosure proceedings.
In April, Litton settled a class-action lawsuit alleging that the company failed to credit borrowers' mortgage payments in a timely fashion, then turned around and charged late fees for the purportedly tardy payments. In some cases, consumers' accounts were put into default. The suit covered all homeowners whose mortgage transaction was transferred or sold to Litton between October 2002 and February 2009, and who were charged erroneous late fees within 60 days of the transfer.
Litton tracks consumer payment records using a complex automated servicing platform. Known as “Risk Assessment Default Analytic and Reporting” (or “RADAR”), the system transfers information from primary lenders to Litton for processing. This procedure is known as the “boarding process.” According to the suit, RADAR glitches were the main cause of payments being wrongly flagged as late.
In court papers, former Litton employee Debra Murray said that “[I]t was … common that information regarding loan histories was improperly transferred from the prior lender during the loan boarding process.” Murray further said that 95% of consumer complaints “were caused by Litton's mistakes in servicing the borrowers' loans and were resolved in favor of the borrower.” The bulk of these complaints alleged that Litton failed to credit consumers for payments they had already made.
Overwhelmed
Murray also said that Litton was becoming overwhelmed by the number of accounts it handled, and became increasingly careless and negligent as a result.
For example, Murray said that when a payment couldn't be matched to an account, it was placed in a catch-all “payment clearing account, ” where it sat for months or even years. Meanwhile, the account of the consumer who sent in the payment went into default, collecting late fees and sometimes ending up in foreclosure. Murray also said that, when she found a missing payment, she was instructed to apply it as of the day it was discovered, rather than the date it was received. This, too, caused customers who sent their payments in on time to be assessed a late fee.
In July 2007, a federal judge in California certified a class of plaintiffs alleging claims under the Real Estate Settlement Procedures Act, or RESPA. The case was settled in April; as part of the agreement, Litton agreed to create a settlement fund containing $537, 500, from which plaintiffs can draw up to $60 each. The narrow definition of the class and relatively small settlement amount likely left some consumers disappointed, but it at least signaled that Litton was willing to put the issue to rest.
Loan modifications
Four months after approval of the settlement, ConsumerAffairs.com continues to be bombarded with Litton complaints. An overwhelming number of homeowners report that they were promised a loan modification, only to be told months later that they did not qualify. In some cases, Litton dragged the process out by claiming they haven't received necessary paperwork or that the evaluation is taking longer than expected; in many cases the delay is so great that consumers come dangerously close to foreclosure.
In fact, it wasn't until earlier this month that Litton began officially participating in the federal government's mortgage modification program, the Home Affordable Modification Program (HAMP).
Low-income advocacy group ACORN labeled mortgage servicers that don't participate in the program as "homewreckers, " but Litton and HomEq, the only other lender that had failed to participate in the program, have since announced they'll start doing so.
Litton said it has offered more than 35, 000 trial modifications using terms "consistent with the Treasury program" since it was announced. Litton modified another 44, 000 loans, the company said, in the 12 months before the start of the program.
"Our company has used modifications as the primary method of helping homeowners avoid foreclosure. In the 12 months prior to the announcement of the Home Affordable Modification program, we modified more than 44, 000 loans, representing about 10% of our loan portfolio. As the details of the federal program emerged, we continued to modify loans, and by adopting this program, we will continue to make every effort to keep homeowners in their homes, ” said Larry B. Litton, Jr., Litton’s president and CEO.
Litton said customers who are having difficulty making their mortgage payments are encouraged to call [protected] or visit www.littonloan.com to determine if they are eligible for a modification or other loan workout solution.
Homeowners beg to differ
But homeowners who have sought assistance from Litton say the process isn't as easy as the company claims.
Al of Empire, MI writes:
I applied for a loan modification March 4, 2009. Since that time I have sent all requested documents and forms including tax forms, proof of pension and SS income. These documents were claimed via phone conversation as "haven't been received" or "in review" or "I can't tell you" or "we'll let you know in writing. They would never commit to a process or approximate date. Now as of July 28, 2009, nothing.
Delianes of Miami, FL had a similar experience:
In December 2008 I had requested a loan modification to Litton Loan Services. I was paying my monthly payments on time but struggling in order to keep my loan current. They told me that it takes aprox 90 days. A month after I called them and they said that they never received any documents, even though I had the fax confirmation, I faxed all the documents again. A month later they sent me a letter that my request was denied because we had insufficient income.
Barbara of Bowie, MD has waited over two months for a response. Barbara writes:
I contacted Litton to receive a loan modification and sent them all the paper work. They stated they will do a worked out a plan to decrease my paments. In April 2009, I spoke with a Litton representative regarding my loan modification. It is now June 2009 and … I have not heard from Litton Loan Servicing Company. I don't know if Litton really modifies loans. According to there website they help people to stay out of foreclosure.
Payments held
More disturbingly, some consumers also complain that Litton is still holding mortgage payments they sent in long ago. Missy of Northlewisburg, OH writes:
They held mortgage payments we did make for reasons I don't know. Some are still being held today. So it looks like we are behind on payments.
Mary of Vista, CA says that Litton failed to apply payments to her escrow account:
Loan modification since Oct 2008. I have had nothing but problems with this company. Paid 1, 500 towards the escrow account yet they did not apply it towards the account. Now they say I owe 3, 500 toward escrow account. I recently paid 900 towards escrow account they are not showing that paid.
More litigation?
If Litton is again applying payments late, they are putting themselves at risk of incurring a second class action, or at least a number of individual lawsuits. While consumers covered by the first settlement agreement are unable to pursue further claims, the same is not true of homeowners who fall outside the class definition. The Supreme Court has held that class actions only bar subsequent actions if they could have been litigated during the original suit.
Litton's practices with regard to loan modification could also put it on shaky legal ground, given the strict disclosure requirements imposed by the Truth in Lending Act (TILA) and other federal legislation.
Read more: http://www.consumeraffairs.com/news04/2009/08/litton.html#ixzz0OjIRqxWg
Good Luck trying to get satisfaction from this company I'm still facing foreclosure, can't get anyone to respond to my calls and emails, I am sure now I was completely RIPPED OFFF! I'm out $2995 What a fool I was
I paid them $431.00 and did not hear from them until one day I wanted some info on my case an I was told that they went out of busines.
SAVE MY HOME IS A RIPOFF. And whosoever gets them to do work will be in for a big surprise. This company took my money and never stayed in contact until I needed some info and the UNDERWRITER told me that the company went out of business. Charges against them will come soon. I am going to follow those who are doing so and hope to see them in court.
the Federal Trade Commission will hear from me on this company
I too was scammed by SaveMyHomeUSA in Eden Prairie, MN. They took $2, 095 from me to modify my home loan and did nothing. The Eden Prairie office is closed and the Michigan office is not answering phone calls or emails. The contract clearly state that if the results are not satisfactory a 100% refund will be given. This is so...unfair to people during such a stressed time and you trust that this company and staff would do the right and honest thing. WRONG! I filed a complaint with the State of MN Office of Attorney General, the Federal Trade Commission and the Michigan Attorney General. I want my money back.
Ms. D
[protected]
savemyhomeusa tempting and defraud Minnesota resident for home modification may over $200, 000 and we got nothing from them our home was gone Gary Rimar and
steve ramanda is a big theft, should you put they in jail for the way they scam people money.
should you think FBI and government must punishment these people, my home was gone 4 month ago to the bank.
Minnesota resident
THEY STARTED SAVE MY HOME USA, TOOK PEOPLES MONEY AND THEN OFFERED A DISCOUNT OF $895 THE LAST WEEK TO GET THE EMPLOYEES TO GET EVERYONE IN THE DOOR...RIGHT BEFORE THEY CLOSED THEM!
I too was swindled by SMHUSA...Sean McCue ASSURED me that they could complete a loan modification for me...they took the $2000 and disappeared!
I too have requested a refund...filed a complaint with the BBB and The Michigan Attorney General's office...Requests for a refund have been ignored and the SMHUSA Legal Group does NOT return phone calls...
Con artists...plain and simple!
This is me and my wife's first home. My son turns 1-year-old in a couple of weeks. I've never been scammed until now. I paid my "fee" and have contacted my mortgage company more than SMHUSA. When checking the status of my re-modification loan the constant reply was, "file under review". John McCallum and Michelle Fuller were the ones I dealt with. My neighbor recommended his friend, John. Now I run the extreme risk of losing OUR home. We have took a "red-tagged" home, done the work ourselves, and now this! I thought myself as more consumer savvy until now. Please beware of this company!