Doctor filed 2 prescriptions to Albertson's in Shreveport, Louisiana...
I was sick with bronchitis and had just came from doctors office to p/u my prescriptions. Upon arrival at the pharmacy, I was the only person in line and check out person said it would be about 10 minutes. As I'm sitting, waiting on my prescription, the line grows and grows. When my name was called, I preceeded to the window, to be told I now had to get to the back of the line which is now about 10 people. I said really? I've been here for half an hour! So I sit down, hacking and crying only to be told by the person in line to take the window. I get to the window and see the prices were too high, so I told her that Good RX is 3.00+ on bothering scripts...she says I don't have time for this now, I've got all these people in line...now let me remind you, I've been sitting there for what was supposed to be 10 minutes turned out to be 30minutes, hacking and snotting around, but she doesnt have the time to check me out. To which I said, I've been here for over 30 m8nutes! She says, don't yell at me maam!
So I left! Changing pharmacies and will NEVER use another Albertson's or Saxon Pharmacy again! Their motto? Treat your customers like ----!
Incident date: 4/25/2023. Time was from 2 to 4pm
Desired outcome: Employee should be reprimanded and or fired for treating customers rudely...As I was sitting there waiting, this same clerk gave an old man a hard time regarding his prescriptions, he left too.