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SB fun family rewards

SB fun family rewards review: Credit Card Charge 48

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9:59 am EST
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I found a charge on my credit card from SB *FUN FAMILY REWARDS [protected] TX $ 9.95 . I did not approve this charge. This company supposedly represents J.C. Penny and got my credit card number from an on-line catalog order I had made with J.C. Penny and then canceled. I was told by the representative from SB Fun Rewards that I had checked a box on the catalog order that allowed them to charge me. Which I doubt very much that I did. And even though the actual catalog order was canceled, the only way to cancel SB Fun Rewards was to call them directly. I have told them to immediately cease charging my credit card and called my credit card company and informed them of this situation.

Credit Card users beware, check every detail of your atatements. There are alot of shady companies out there.
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48 comments
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dixie24karat
US
Apr 06, 2010 10:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was also charged 9.95 on my debit card for a charge I did not authorize. I called the company immediately and the company also told me that I clicked something on line to accept this membership, which I did not! They have all my personal information name, phone even my birth date and email address. Beware! This should be and probably is against the law. please call the company and report them to the BBB if this happens to you! This is associated with JC Penny's, on line orders!

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DontOrderIt
Mobile, US
May 28, 2010 10:48 am EDT

This company has now changed their name to Perfect Home and is still in business charging credit cards $9.95. I will never order anything ever again from JC Pennys. Mr Pennys would be horrified if he knew what you have turned his compny into. A BIG SHAME ON YOU.

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lysiane
Hope Mills, US
Jul 10, 2010 8:54 am EDT

charging account without my permission

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lysiane
Hope Mills, US
Jul 10, 2010 8:54 am EDT

charged my account without permission

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snowders
US
Aug 09, 2010 10:22 am EDT

It is an absolute shame that these sorts of companies can get away with this. After not getting very far with a total refund with Perfect Home Select, I took it a step further and spoke to JCPenney. I was informed from a supervisor there that my previous online orders did not indicate that I selected to enroll in this program. I called Perfect Home Select back and the first representative offered to cancel my membership and refund the last month. I pushed the issue and she ensured me that all she was allowed to refund was up to 3 months. Needless to say, I spoke to another representative there a few minutes later, and he offered to refund another month, totalling 4 months worth of refunds.

SHADY.

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FinnLady
US
Sep 03, 2010 1:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It just happened to me. Agree with others that it's through JCPenney. VISA got them on the line with me and SB Perfect Home said I agreed to this membership. Thanks to you folks I knew what do say and how to say it. They did agree to reverse charge. We'll see if it happens. Thanks for taking the time to post your comments. I will NEVER order anything through JCPenney's website again.

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Some GUY 643554
US
Oct 07, 2010 7:38 am EDT

This company is a SHAM. I got signed up from ordering from JC Penny's website. I had to call this number and get it cancelled. [protected] It showed up on my bank statement as Perfect Home Rewards. I don't know who in their right mind would actually pay $10/month to be a member when you don't actually receive anything for it. I got no e-mails nothing in the mail.. NOTHING... This company is a total SCAM.

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bubbamax
Broken Arrow, US
Dec 04, 2010 2:15 am EST

I too am a victim and have called them for resolution which was refused. They hide the fine print in rebates for catalog orders also then they do not send the packet of information they promise since it would make you question what is going on. They made three charges against my account before I noticed it yet I never received any information. They are crooks and J C Penneys is a co conspirator. Goodbye to me JCP.

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