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These guys have posted beautiful pictures on their web site of clothing and dresses that have absolutely nothing in common with the actual rug that you will receive in the mail. This company is based somewhere in China. Shipping takes > 30 days. They do not have a real customer support service. When you try to contact them you will realize that it is actually an unreachable Skype account. No phone number. They get back to your emails and reply in broken English 5-6 days after you have emailed them. The main point is that the product that you will receive is a CHEAP knock-off of some dresses and pictures they have probably stolen from other designers. The quality is beyond unacceptable. There is glue, threads, etc running all over the dresses which are made out of cheap and tacky material. Beware and DO NOT buy from this seller. They advertise with Google and that's how they get traffic to their scam web site.
The complaint has been investigated and resolved to the customer’s satisfaction.
@osull41,
Sorry for any inconvenience it may caused. Pls. contact our custom service as soon as possible for this issue then we can track your case and find a solution. You can contact us freely via follow methods:
Telephone:0086-010-[protected]
Email:service@seasonmall.com
our custom representative will always be glad to help you.
Thanks for your cooperation and highly appreciate your patience.
Regards,
Seasonmall.com
DO not order from Seasonmall, dressbraw, helenebridal, TDB, or Tidbuy. They are all cheap scam businesses form China and may in fact be the same company under many names.
I just purchased a dress for my moms 30 year class reunion. I did not know this company are scams. Omg what are we going to do. Prayed and hope that it comes in on time so we can try and get some things fix correctly. I'm pissed just reading the reviews. I wish i would have researched before ordering her gown.
I been trying to contact Season Mall for the past month and have not gotten any response. The dress that I purchaed for my daughter is not what I expected. I will be making an formal compliant on this company.
Thanks for all the reviews. I was in the process of ordering a dress, But after sending a email asking question and getting a return email without answering the question, made me think someting wasn't righ with this company . May be better business bureau needs to be conacted. What do you think?
I have bought two dresses and a short jacket from Season Mall, I should have learned the first time. The first dress I sent my measurement's and the dress was way to big, they would not take it back because it was custom made for me. I ordered another dress recently and used their size. I ordered the dress 3 sizes larger than what I normally would wear and it was to small. They would not take it back because they said it was custom made for me. I ordered their size and gave no measurements. The color was not as they show. It was supposed to be an Ice blue and it came in as this dull teal color. The jacket was also bought using their size and it was so small I could not get it over my arms. I gave it to my size 0 niece. Unless you do not have anything up top and you order two to three sizes more than what you normally wear, you should shop elsewhere.