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SerClean review: Water and mold damage

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2:42 am EDT
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Back in may of this year I was referred to serclean from a plumbing company due to some water damage in my home. When the guy came in we went to the damages and told me that my damaged was an insurance claim he also made me signed a form that they will handle the claim with the insurance and asked he me to give them permission to collect the insurance check he told me not to worried because they will deal with the insurance and accept whatever the insurance pays them. Now all of sudden I get a bill from serclean for 10k the insurance agreed to pay them $1,500 they told me that money is too small that they can’t accept it and they want me to pay them the remainder or else they will take me to court. I asked them to send me a copy of the paperwork where I agreed to pay anything and they haven’t sent it yet. Serclean is a scam trying to make money of insurance and the work that they’ve done in my home is not worth 10k all they did was put a bunch of fans is small room and causing my electric bill to go up and left their trash bags on my property. This company deserve to be out business.

Desired outcome: SerClean needs to settle for the $1500 the insurance company will give them.

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Update by Nieca Moore
Oct 08, 2023 2:45 am EDT

Serclean is a scam...

Please do not let these people in your home.

They found no mold and this was the cost.

Description qty cost each total

Remove vanity countertop - per lf 3.00 $19.95 $59.85

Remove vanity cabinet - per lf 3.00 $16.64 $49.92

Detach ptrap 2.00 $15.71 $31.42

Water line cap/plug - per cap 2.00 $16.47 $32.94

Detach supply lines 2.00 $3.80 $7.60

Demo: tear out sections of non-salvageable

Drywall per lf up to 2' and bag for disposal 6.00 $5.20 $31.20

Demo: remove sections of water damaged qtr

Round and bag for disposal per lf 9.00 $0.91 $8.19

Demo: remove sections of water damaged

Baseboard and bag for disposal per lf 3.00 $0.91 $2.73

Detach mirror per sf 25.00 $3.50 $87.50

1 x xlarge dehu on site for 9 days 9.00 $110.00 $990.00

3 x air mover on site for 9 days 27.00 $38.55 $1,040.85

1 x injector on site for 9 days 9.00 $141.00 $1,269.00

1 x hepa air mover on site for 9 days 9.00 $138.00 $1,242.00

Hepa filter - material only 1.00 $183.00 $183.00

Totals: 02 - hallway bathroom $5036.20

Office

Description qty cost each total

Remove section of cabinet-low (base) per lf 7.00 $16.64 $116.48

Demo: tear out sections of non-salvageable

Drywall per lf up to 2' and bag for disposal 7.00 $5.20 $36.40

1 x xlarge dehu on site for 9 days 9.00 $110.00 $990.00

3 x air mover on site for 9 days 27.00 $38.55 $1,040.85

Totals: 03 - office $2183.73

Moore, onieca - water - mit 6/23/2023 page 1

Default

Description qty cost each total

Equipment decontamination charge - per piece

Of equipment 10.00 $35.99 $359.90

Personal protective equipment supplies 1.00 $79.99 $79.99

Sketch - esx available upon request 1.00 $125.00 $125.00

Per hour charge for manipulation of contents

To be able to preform mitigation services 1.00 $47.22 $47.22

14.5 hours @ $66.47 to inspect, set up, monitor,

Take down equipment, claim handling, etc

Per xactimate monitoring includes hourly labor

To travel to job-site to deliver, setup, inspect,

Move and adjust take moisture readings, etc..

And/or take down and remove dryers and

Dehumidifiers.

14.50 $66.47 $963.82

Fuel surcharge 1.00 $49.99 $49.99

Emergency service 1.00 $295.00 $295.00

Anti-microbial apply to affected areas twice 2.00 $140.00 $280.00

Per pickup truck load - including dump fees 1.00 $270.00 $270.00

Totals: 99 - default $2470.92

Summary for dwelling

Line item total $9,690.85

Replacement cost value $9,690.85

Net claim $9,690.85

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