Shark lightweight professonal iron G-1467 review: Water leaks out the bottom 1

I bought this iron from Lowe's a couple months ago. I sent in registration. At first I loved the iron, however I can't put water in it! When I try to steam the water leaks out the bottom, I have water spots all over my clothes. I am one of the few people who iron everything--I must keep a spray bottle to use instead of letting the iron do its job.

I can't find my sales receipt, is there anything you can do for me? i STILL HAVE THE BOX.
Can it be exchanged?

Sue

Greenville, Ky 42345