This is the 2nd time of embarassment, when after 'shop your way rewards' sent an email offering of $5 off a $10 garden dept. purchase at Kmart. Both cashier and department manager claimed there were NO rewards after swiping my barcoded card. After reading several other complaints of this nature, i immediately cancelled it and will NEVER shop either Kmart OR Sears in the future. In this day of competitive shopping its easy to see why walmart exceeds all others in customer fairness. Shame on you Kmart and sears for using such a worthless tactics to scam and con the customers into your stores which results in negative business. Little wonder you are losing business and closing multiple locations..you earned it..
The complaint has been investigated and resolved to the customer’s satisfaction.