Menu
For Business Write a review File a complaint
silgate solutions

silgate solutions review: Harrassing calls 4

L
Author of the review
6:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Oh my God! I have just been seriously harrassed by someone named Kevin Dean Employee # 92470. When I first started getting calls I didn't answer. After several times of them (Silgate Solutions) calling I finally answered and then someone would hang up on me. After that happened a couple of times this Kevin guy finally stated the business he was calling on behalf of (USA Benefits based in Pheonix, AZ) and that I had won a $100 gift card to whatever store I wanted one from. I immediately told him that if I had to pay any sort of money out or join a free trial membership I wasn't interested. He assured me that that was not the case. Then he proceeded to say that he was just verifying that he had the correct person and the correct address. HE gave ME my full name and address which was scary within itself and then started to ask questions about my VISA card. He tried to tell me he needed to verify that it was the same one he had on file. YEAH OK! So, I told him NOT to call back and that I wasn't interested. He proceeded to call every couple minutes for almost a half an hour. I finally answered and he wanted to know WHY I hung up on him. REALLY? Anyway, the next day (today) I recieved another phone call from him which instantly made me upset. After I hung up on him several times I REALLY wanted to know what his problem was so I answered and had a very scary and strange conversation with him. His words when I asked him why he kept calling and what did he want were, verbatim "There's something in your voice...are you lonely? sad? Do you live alone or do you have a family? Are you at work?...I don't know why I keep calling." This conversation lasted about 15 minutes and then after several strange remarks his last words were "OK...you can hang up now".
You best believe I immediately called the police and am currently waiting on them to show up. This man has my address which is enough to scare me.
I've got the phone call log from where he called so many times. I wish I had the capability to record calls on my cell because I sure would've.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

4 comments
Add a comment
N
N
ncgirlinatl
Smyrna, US
Jul 29, 2011 1:11 pm EDT

CONTINOUSLY CALLING 16 TIMES IN ONE DAY EVEN CALLED AT 12:22 AM AND WOKE ME UP. THEY HAD MY DEBIT CARD # WANTING ME TO VERIFY THAT IT WAS MY CARD BY REPEATING THE #'S AND EXPIRATION DATE. I CANCELED THAT CARD AFTER I GOT THE CALL PAST MIDNIGHT. TELLS YOU THAT YOU HAVE WON A $100 GIFT CARD FOR AQUIRING SO MANY POINTS FROM USING YOUR DEBIT CARD ALL HE NEEDS TO DO IS HAVE ME VERIFY THAT THE CARD #'S ARE CORRECT..WILL BE FILING A COMPLAINT WITH BBB ALSO. I HAVE LOCKED IN ALL THE CALLS FROM THIS COMPANY IN MY CELL PHONE [protected]..[protected]..

J
J
jason dejong
Perth Metro Area, AU
Jul 29, 2011 1:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had the same thing.Only i was called by a company claiming that i had won a holiday to florida..I thought oh ok! well i know the states time difference wasnt the same time as perth Australia..but thought even though it was midnite i will still show some interest..They said to me that the holiday package comes with spending money and that the only way for me too recieve that money was too give them my credit card details..the moment i told them i didnt have a credit card, they suddenly hung up on me.The next day, i had a call from a credit card company offering me a deal on a credit card claiming to be from the US..Well here in Ozz, i knew it was definately a set up between either the same fake company, or between two fake companies..As offcourse i told them where to go...

D
D
dakkat720
US
Aug 05, 2011 3:04 am EDT

I just wanted to say hi... why are you writing all these lies? are you really ok. there has to be something you could do to feel better about yourself rather than post all this nonsense. call me.

T
T
Tantric
US
Aug 21, 2018 5:49 pm EDT

Scam company cheats not just clients but even their own employess

More silgate solutions reviews & complaints

silgate solutions - Harassing Calls
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
silgate solutions - multiple phone calls, no one on other end 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.