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CB Internet and Software Review of Snatcher 2 Domain Drop Catcher
Snatcher 2 Domain Drop Catcher

Snatcher 2 Domain Drop Catcher review: AnDrew Towers 3

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Author of the review
9:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Snatcher 2 Drew Towers dropcatches.com drewtowers.com sitespotter.com n3twork.com SCAMMERS

After reading several forum posts my Drew Towers proclaiming his domain drop catching software better than all his competition I went to his website http://www.dropcatches.com and purchased his software called Snatcher 2 on February 27, 2012. Immediately after installing this software I realized it didn't run for more than 1 minute before shutting down.

I emailed the owner of the software Drew Towers explaining his software doesn't run more than 1 minute. He waited a full day (until February 28) before responding asking me to change a setting in his software. I followed his recommendation and the software still ran just over 1 minute before stopping. Again I emailed him the results I saw and told him what I think the error was. See my email below:

Default Re: SNATCHER 2.2.4 - The Auto-Updating, Multi-Registrar, API and non-API Dropcatching Software
I purchased this software

Date of Purchase: February 27, 2012
Transaction ID: 1VV656532T381350L

Almost immediately I saw the software would not run more than 1 minute during any drop catching session. Like the member above posted, the software always says the domain is available (even when it isn't) and starts hammering Dynadot's API to try and register the domain even if it's not available. It will do this 30 times and then say it gave up. So basically it runs 1 minute (30 tries taking 2 seconds per try) and then says it gave up.

I emailed Drew on the 27th after seeing the error and waited until 4pm on the 28th for a response. He suggested I try a different server selection in the software's dropdown list. I was optimistic as I just left all the settings at their default settings. However that didn't change a thing. So I emailed him after working with the software from 4pm until midnight.

Here is the email I sent early morning (12:10am) Feb 29 explaining to Drew, the developer, the error I saw and my interpretation of the error:

On Feb 29, 2012, at 12:10 AM, "Jody Slabaugh"

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SNATCHER
US
Mar 16, 2012 2:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have close to 100 users registering upwards 200+ domains and growing. Your complaints listed above simply are not true. Additionally we have a no refund policy. We established that your server did not meet the clearly indicated server prerequisites located prominently on our web site in prior emails that you failed to post here. I have tried to reason with this customer on multiple occasions and it is apparent from the countless threats he has sent me that he has no interest in making the software work for him. In fact, if you search for his negative reviews of Snatcher (you will find a lot of them - but only by him), you will see that this person's stories simply don't match up.

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Poorer-but -Wiser
Columbus, US
Oct 26, 2012 11:26 am EDT

I have had the same experience. The software doesn't work no matter what. I followed all instructions EXACTLY. Andrew Towers stopped responding to emails. A waste of money.

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ssnather hater
Jackson, US
Nov 27, 2012 11:22 am EST

Stay ffffaaaaarrrrrrrrrrrr far as you can away from this software. Snatcher is a scam, it cant even beat a hand reg. I went after one of the worst names ever, I think it was something like iudsihdshudi.com. Seriously, I just put it in snatcher to see will it catch this name, since I knew no one else would possible go after it. Note, I have Snatcher running on a Cloud Server, so he can not use his excuse about sever requirements.

But, back to my point, snatcher did not catch the name, actually I went to check it at GoDaddy and snatcher was still running in the background, but the name was available and I could have hand regged it. This software sucks so bad, that this guy needs to go to jail just for making it and calling it drop catching software.

Andrew Towers you are a scam artist, check NamePros, DnForum, Digital Point, etc. You will see 100's of people complaints on this product. Better yet, you have no customer service skills, you are not a smart businessman whatsoever. Snather could be the worlds best drop catching script if you were not so stupid. Why not put more money in it and improve it, then you would be on top of the world. But, I guess you have no business sense whatsoever. Because, people will eventually stop buying and using your garbage!