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CB Telecommunications Review of Sprint T Mobile
Sprint T Mobile

Sprint T Mobile review: Any and all charges should be removed from my bill.

C
Author of the review
2:02 pm EDT
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I had fraudulent charges on my bill. I filed a BBB complaint.

Sprint worked with me but did not follow through with their end.

I am being charged for a Samsung watch that has been returned to them.

The charges remain on my account. I have received verbal and email communication from Sprint TMOBILE that the charges would be taken off my account but that didn't happen.

This is a new complaint. The first BBB complaint was only partially resolved and that is how I responded to the BBB follow email.

Desired outcome: My bill reflects fraudulent charges of $12.50 per month for a watch I returned to TMOBILE. Please see the screen shots below. Theses charges were to be removed 2 billing cycles ago.

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