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Starion Energy Pa Inc

Starion Energy Pa Inc review: Big bills 7

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10:21 am EDT
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Starion Energy Pa Inc called and said they had low rates. I was told they would always be lower. The bills were lower for about three months and then I forgot to check them about two months as I paid automatically. Today I looked at last bill and was shocked. It is three time s bigger than used to be.

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thegmoat
Sharon, US
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Apr 22, 2013 2:17 pm EDT

I have Starion, and have for the past two years. Their rates have been fantastic and their fixed rate program has lowered my bil by about $40 a month. I like them! You might want to talk to your electric utility and see why your bill is so high.

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JJCP
Temple Hills, US
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Jul 03, 2013 1:17 pm EDT

This company sent out workers to my apartment complex during Jan. They lead me to believe they were there on behalf of pepco and had badges to boot so I figured it was legit. The person said they were there to get me a lower rate on my electric, I have been getting the run around ever since to figure why my bill has been from 103-150 range to almost $400 a month and I live in a 1 bedroom apt. Today I got off the phone with Pepco and they said that I am not getting a discount but I am actually getting charged double of what they signed me up for. I am outraged! I immediately called Starion to find out and they claim I have been using more energy. I asked what I was being charged for then the girl had the audacity to say same thing you signed up for. What type of answer is that? This made me even more upset so I said cancel my services immediately.. She transferred me to someone else who basically told me it would go through a couple more billing cycles before it would cancel. Oh really? I promptly called Pepco back who told me they are receiving a high volume of calls about complaints from this company on how they scam people into the service and make fake badges claiming to be from Pepco when its all a lie. I want to get a lawyer involved because it has to be a crime to misrepresent yourself as being from another company for a monetary gain. I am a stay at home mom who got taken advantaged of by this company and I do not wish this on anybody else. The more who speak out the better outcome we all will have!

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Whiteh
AE
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Mar 17, 2014 7:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was told by Starion Energy door to door sale person that my rates would be lower than Duke Energy, that the rates would never increase, and that I would receive a $75.00 gift card after six months. However, the rates are now more than Duke Energy, they in fact did increase, and after more than a year I still haven't received the gift care. Its a scam where Starion Energy are robbing people without a gun! ... John Whitehead, Cincinnati, OH

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La Sabia
Washington, US
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Apr 14, 2014 3:48 pm EDT

Can someone tell me how my Pepco electric bill for a 1 bedroom apartment in Washington DC went from an average of $50.00- $100.00 / month depending on the weather to $250-$450/month AFTER signing up with Starion? The representatives bold-faced lied to me claiming to be reps of Pepco. The only reason I signed up was because I had just gotten laid off. I didn't want to spend all of my unemployment $ on utilities. I researched Starion Energy and found a few articles on how they target the elderly, the poor and the minorities. Well, Starion, you chose the WRONG minority to mess with. I only live in the ghetto half by choice (miserly penny pincher) and half by actually having a low income from time to time. I'm a very sharp, business & analytical-minded individual. Not all minorities are dumb. Matter fact, minorities aren't dumb, most choose to remain in their dreadful circumstances, kind of like how certain victims choose to relate to their attackers a la Stockholm's Syndrome. That's a whole 'nother subject. The point is...I'm coming after you Starion. No one messes with my money and gets away with it! I will be suing if I don't get the refund I'm asking for. I set aside attorney money for B.S. such as this. Get Ready ###. And by ###, I mean you Starion. #WARNINGSHOTSFIRED

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moteman
Fairview, US
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Aug 08, 2014 8:41 pm EDT

starion energy are felons and should be in a federal prison, beware for they will rob you blind !

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Mary Black
US
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Nov 24, 2015 9:03 pm EST

I have been a customer for over a year now and have had no problems with my service or rate. I think people need to listen more carefully when people are explaining things. Obviously if you sign up for a variable rate, it is subject to change. They offered me both a variable and fixed rate and I chose the variable. It has only changed once in the past year and it is even less than when I signed up. Great customer service!

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Carol Garlewicz
US
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Aug 04, 2018 2:14 pm EDT

I HATE this company. Anyone who states other wise, more then likely has someone who works at this company. I ask for a budget. Have NOT received at all. And my bill is always getting higher for NO reason at all. Time for a change.