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This company is FRAUDULENT. I paid for some molds in November 2008. As of this writing I have not received any merchandise. I have received a couple of e-mails from them, but never received the merchandise. Every time they come up with different excuses, such as: we lost your file, we just changed ownership, we thought we already shipped the items, the molds will be shipped upcoming Tuesday etc. I want to warn other potential victims that STONE CASTER STUDIO IS A SCAM. Do not waste your time by contacting them and do not send them any money since they are SCAM.
With this I want to clarify that I did get my order TODAY (June 15-2009) as promised. I did get the molds that I paid for and also I did get the free mold as promised. Therefore I would like to say that STONE CASTER STUDIO did comply with the purchase agreement by sending me my complete order.
I want to apologize for the statement that I made regarding stone caster studio. They do reproduce nice quality molds for the DIY. I wish them all the best in the future and I will highly recomemend them to any one in need of stone veneer molds. STONE CASTER STUDIO IS NOT A SCAM.
Sincerley
The complaint has been investigated and resolved to the customer’s satisfaction.
FOR THE WHOLE STORY PLEASE VISIT:
http://www.stonecasterstudio.com/Rodney-Bareno.html
Rodney, I realized today that you are a returning customer who purchased from us 3-4 years ago. Here are your own words Rodney: "I have ordered molds from stonecaster in the past (3-years ago) and I did receive them." So how do you get from already receiving product from us to the point that we are a "TOTAL SCAM".
I also just realized that you even received the bulk of your second order and you were mainly waiting on your trim, corners and free molds we promised to you. How do you call us a "SCAM" when you have already received product. I hope that you do not meet someone like yourself if you ever run your own business.
I honestly felt ashamed that you didn't receive your molds and wanted to make sure you were taken care of but after looking at the back and forth emails between you, my mother and Jessie, I began to see that you were going WAY overboard.
I will tell you this much Rodney, I am very angry at you for saying "YOU CAN SHOVE THEM UP THE OWNERS ###" especially since he just died. When you said that, You basically said "You can shove your molds and your excuses up your dead fathers ###". You are lucky that you were not in Las Vegas after we read that comment by you, you had a whole room of people who wanted to rip you a new one Rodney.
We are real everyday people who are trying to keep our company alive. We have been around for years and will be around for the future. I hope that you will keep your word and remove your negative comments. I will keep this comment up until you follow through on your end.
Regards,
Shawn
http://www.stonecasterstudio.com/Rodney-Bareno.html