Strands Salon review: Unprofessional service 1

I was a loyal customer at Strands Salon and typically had the same process of wash, conditioning, highlights, trim, and blow dry completed every 6 months. I always paid the $150 which was high but I thought appropriate for the work and since I only went every 6 months, it was no big deal. Imagine my surprise when I was hit with a $450 (YES, FOUR HUNDRED FIFTY DOLLAR) bill for the same service during my last visit to Strands. I was even more flabbergasted when the receptionist's explanation to the outrageous increase was that Shirley had been giving me a discount. Shirley Gorden NEVER indicated she was giving me a discount or that she was going to charge me triple the amount for routine services. I looked at Shirley for an explanation to such utterly poor business practices and she just stared at me. Unfortunately, I paid the $450 but have never been back to the salon. I still am terribly upset every time I think about this incident and the fact Shirley got away with this and is still getting away with unfair business practices. I believe it is time someone reports her to the proper authorities.

I have spoken with other friends who have frequented Strands and Shirley Gordon has pulled the same stunt on them. I will NEVER attend STRANDS again and I don't recommend anyone else to either. The service is poor, typically a 4-6 hour wait to get your hair done and inexplicably high prices. I felt I needed to add this commentary/review on STRANDS after reading how other customers have been mistreated also. Shirley Gordon is unprofessional and basically a shark. She has talent and is misusing it.