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By way of e-mail Streamflix is saying that I have ordered services from them that I have not.
They plan on billing me through my phone company. I have not authorized this. I plan on
notifying the phone company that they are not to accept billing from this company. I also plan
on filling a complaint with the BBB and with the FTC in regards to this matter.
Success! The company doing this, Alternate Billing Corporation, is being investigated by the FBI.
Here's the press release from the FBI Website:
http://www.fbi.gov/news/pressrel/press-releases/billing_121610
Note: If you were a victim, you need to get a hold of the FBI as soon as possible.
Seeking Information in Alternate Billing Corporation Matter
Washington, D.C. December 16, 2010
* FBI National Press Office [protected]
— filed under: Field Office, Fraud, Field Cases, Breaking News, Press Release
The FBI is seeking information from consumers who believe that they have been improperly charged on their telephone bill for services neither ordered nor authorized related to Alternate Billing Corp., 24078 Greenway Road, Forest Lake, Minnesota, or any of its affiliated companies or services listed below.
800VMailbox
BusinessSEOPro
Digital VMail
Durham Technology
eProtectID
eSafeId
Identity Holdings
InfoCall
Instant 411
InstantSEOPro
Matchgamepro
Mobile 411 Plus
My411Connect
MyIDSafe
MyIProducts
NeedTheInfo
ProIdentityProtect
Safeguard My Credit
Streaming Flix
Streaming Flix - FamilyWebSafety
Streaming Flix - Iconz of Rock VIP
Streaming Flix - Mobile
Streaming Flix - National Lampoon
Streaming Flix - No Good TV Digital
Streaming Flix – UBD
Studio 127
Uvolve
VolCoff
Our inquiry is ongoing, and while we can’t provide any additional information at this time, we do need to hear from persons who believe they were improperly billed.
What we need to know:
1. Your basic contact information, including name, phone numbers, address, and e-mail address;
2. A list of which company/companies or service(s) billed you;
3. An estimate of your monetary loss; and
4. Whether or not you can provide documentation if requested in the future, such as copies of your telephone bills.
How to provide the above information:
1. Preferred Method—Via an online form on the FBI.gov website: http://forms.fbi.gov/alternate-billing-corp;
2. Via a dedicated e-mail address: telephone.victim@ic.fbi.gov; or
3. If you do not have access to a computer, you may mail your information to:
FBI Indianapolis
Alternate Billing Corporation Matter
575 N. Pennsylvania Street, Room 679
Indianapolis, IN 46204
If you have investigative information that might help with this matter, please use our electronic public leads and tips form at https://tips.fbi.gov/.
* You may also file complaints with the Minnesota Attorney General’s Office, [protected] or [protected]; or
* You mail your information to:
Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
If we determine that you are a victim, we will be in touch with you. Please note: Due to the number of expected responses, it may be some time before you hear back from us.
You may also call our toll-free hotline at [protected] for recorded information regarding this issue. At this time, we are unable to accept messages on this line because of the expected call volume.
Updates, as available, will be provided via FBI.gov and the outgoing message on the toll-free line. We thank you for your patience as we conduct a thorough investigation and work to obtain victims’ information.